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avg white list


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#1 mefrank

mefrank

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Posted 13 December 2010 - 11:04 PM

hello
i have a dell latitude laptop running windows xp
lately i been getting my google searches redirected i ran melwarebytes,superantispyware, and they deletesome stuff i just cant get it totaly removed and when i do an avg scan it still comes up with the "objects are white list " cant remove infections. also i keep on being asked to update sql server and it doesnt update thanks here is my avg results

Scan ""Whole computer scan"" completed."
"Infections";"6";"0";"6"
"Folders selected for scanning:";"Whole computer scan"
"Scan started:";"Monday, December 13, 2010, 11:27:43 AM"
"Scan finished:";"Monday, December 13, 2010, 11:56:19 AM (28 minute(s) 36 second(s))"
"Total object scanned:";"1215912"
"User who launched the scan:";"user"

"Infections"
"";"File";"Infection";"Result"
"";"C:\WINDOWS\system32\winlogon.exe (1112)";"Trojan horse Patched_c.JRP";""
"";"C:\WINDOWS\system32\winlogon.exe";"Trojan horse Patched_c.JRP";"Object is white-listed (critical/system file that should not be removed)"
"";"C:\WINDOWS\system32\winlogon.exe";"Trojan horse Patched_c.JRP";"Object is white-listed (critical/system file that should not be removed)"
"";"C:\WINDOWS\explorer.exe (3708)";"Virus found Win32/Patched";""
"";"C:\WINDOWS\explorer.exe";"Virus found Win32/Patched";"Object is white-listed (critical/system file that should not be removed)"
"";"C:\WINDOWS\explorer.exe";"Virus found Win32/Patched";"Object is white-listed (critical/system file that should not be removed)"

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#2 AustrAlien

AustrAlien

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Posted 14 December 2010 - 05:32 AM

This issue will need to be dealt with by a member of the Malware Response Team, so please follow the instructions in the
Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

When you have done that, post your log in the "Virus, Trojan, Spyware, and Malware Removal Logs forum", NOT here, for assistance by the Malware Response Team experts.

Please let us know, here, if you have been able to successfully start your new topic.
AustrAlien
Google is my friend. Make Google your friend too.

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