Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Rootkit and Redirect Issue


  • Please log in to reply
1 reply to this topic

#1 billiam864

billiam864

  • Members
  • 71 posts
  • OFFLINE
  •  
  • Local time:12:05 PM

Posted 13 December 2010 - 06:59 PM

Hello,

I'm new to bleepingcomputer, as I've signed on to hopefully get some help solving a malware/rootkit/google redirect issue. I initially got a malware problem a week back with a win32/FakePAV issue. Using online forums I believe I deleted the necessary items from the registry editor and solved the problem however it didn't take long before further issues cropped up. I now have a google redirect problem, where after a search when I click on a link I'm redirected to different ad website. Additionally it seems to slow the computer and occasionally give website loading errors, etc. I have since then downloaded Lavasoft Ad Adware, Malwarebytes Anti-malware, Spybot, unhackme, Hijackthis, and combofix in an attempt to identify and cure the issue. My computer's normal anti virus is Microsoft Forefront Client Security. After many scans and attempts using the forums, I am now asking for help as nothing has yet fixed my problem. I did run Combofix using the forum, and identified that a TDL3+mutant is probably a major cause of the problem.

Please walk me through the required steps to fix this problem, which logs you need posted, and anything else that may help. I was hesitant to post a log yet, as I want to provide an up to date copy when necessary.

Thank you,

Bill Derocha

BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 56,300 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:12:05 PM

Posted 13 December 2010 - 08:04 PM

Thank you for a courteous, concise summary :).

If you follow the steps contained in the Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html , you will be on target. Notably, Steps 7 thur 10 will be key.

Good luck :).

Louis




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users