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Can't use external mic?


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#1 ZlobIsFun

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Posted 13 December 2010 - 01:13 PM

I just installed windows 7 on this laptop that was given to me.
I have a headset and it worked perfectly fine on XP, all I had to do was go to recording devices, then select external mic.
Now, in windows 7, it only uses the internal mic, instead of the external microphone, so what do I do now? I've tried everything, and it says 'analog jack' in the recording devices area. I can't seem to select an external microphone!

The laptop is a dell Latitude d620.

http://support.dell.com/support/downloads/driverslist.aspx?os=WLH&catid=3&dateid=-1&impid=-1&osl=EN&typeid=-1&formatid=-1&servicetag=&SystemID=LATITUDE+D620&hidos=WLH&hidlang=en&TabIndex=&scanSupported=False&scanConsent=False

There is no windows 7 support.

Edited by ZlobIsFun, 13 December 2010 - 01:14 PM.


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#2 Zuhl3156

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Posted 13 December 2010 - 01:22 PM

I did find a driver for Vista. http://support.dell.com/support/downloads/driverslist.aspx?os=WV64&catid=-1&dateid=-1&impid=-1&osl=EN&typeid=-1&formatid=-1&servicetag=&SystemID=LATITUDE+D620&hidos=NAA&hidlang=en&TabIndex=&scanSupported=Fal
I had a Dell XPS-420 that also had no Windows 7 support. Normally a Vista driver will work. It's worth a try, anyway. Or you could check the SigmaTel website for a Windows 7 driver if the Dell Vista driver won't work.

#3 ZlobIsFun

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Posted 13 December 2010 - 03:47 PM

I did find a driver for Vista. http://support.dell.com/support/downloads/driverslist.aspx?os=WV64&catid=-1&dateid=-1&impid=-1&osl=EN&typeid=-1&formatid=-1&servicetag=&SystemID=LATITUDE+D620&hidos=NAA&hidlang=en&TabIndex=&scanSupported=Fal
I had a Dell XPS-420 that also had no Windows 7 support. Normally a Vista driver will work. It's worth a try, anyway. Or you could check the SigmaTel website for a Windows 7 driver if the Dell Vista driver won't work.

Well, I do have sound. I think windows 7 installed it on the computer, although I'm not very sure. I'll give it a try, but I'm fairly certain sigmatel doesn't have an audio control panel.

#4 Zuhl3156

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Posted 13 December 2010 - 03:58 PM

I honestly don't remember. My onboard audio was failing and Dell gave me the choice of buying an add-in audio card for $139 or buying a 'refurbished' motherboard for $230. I opted to buy a new motherboard from ASUS and a new case from Cooler Master, install all of the scavenged parts from the Dell, and did it for less than the cost of an audio card. I improved my performance and even saved money in the process. At the time there were many problems with Dell's SigmaTel audio. One of the solutions was to remove the SigmaTel drivers and use the default Windows 7 drivers. This is what I had done to stop crashes. You could try the Dell Forums to see if anyone else has had this problem and found a solution.

#5 PolaBar

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Posted 13 December 2010 - 05:10 PM

Try right clicking on your speaker on the task bar, should bring up options for recording devices

#6 ZlobIsFun

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Posted 13 December 2010 - 08:01 PM

Try right clicking on your speaker on the task bar, should bring up options for recording devices

I said I tried this.

#7 PolaBar

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Posted 13 December 2010 - 08:20 PM

Sorry, I missed that.

Try this Vista driver:
http://download.cnet.com/SigmaTel-High-Definition-Audio-CODEC/3000-2110_4-173629.html




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