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Computer Locks up Intermittently


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#1 shaggy215

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Posted 13 December 2010 - 10:12 AM

If anyone has any ideas....I'm open to suggestions....here's the scoop.

Background:
Windows XP SP3 (Did a reinstall of system with no change)
Dell Inspiron 6400
Power saving: Turn Hard drives off NEVER, Turn Monitor Off NEVER, Enable Hibernation OFF

Everything works fine with the computer until I let it sit overnight or for a lengthy period of time. When I go to use the laptop, I will try to open anything ie. browser, explorer, hijack this etc.
The computer allows me to make the selection then the hour glass appears for a brief moment. Then nothing...now the computer will not allow anything. The mouse still works but no programs or folders will open. If I open task manager, there are no applications running but I can get access to the processes. I am not sure what they all are to be able to see which one is blocking the computer. I can try to restart the computer via task manager but nothing will happen. On occasion it will try to close whatever I tried to open initially ie. explorer but it will not reboot. The only thing I can do is power down the computer (hard reboot). This will happen everytime the computer sits for awhile. I suspect something is loading in the background and plugs up the systems.

I've done virus scans with AVG free, Spybot, Adaware with nothing found. I've used CCleaner and PerfectDisk to clean up the system and defrag. Nothing...

Any suggestions....this is getting really frustrating....

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#2 dc3

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Posted 13 December 2010 - 10:41 AM

Try doing a System Restore to a date previous to this problem.

Why don't you want the computer to go into hibernation? This is only a power saving mode.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 shaggy215

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Posted 13 December 2010 - 11:25 AM

Tried the system restore...no luck. As for hibernation, I thought I'd give it a try without it but no change. I've enabled it again.

#4 shaggy215

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Posted 15 December 2010 - 11:43 AM

Bump to the top....anyone care to offer suggestions??

#5 dc3

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Posted 15 December 2010 - 11:58 AM

Please try the following:

Download NTBR_CD.exe and create a bootable CD.

* Save the file to your Desktop and double-click it. This will create a folder named NTBR_CD.
* Open the folder and locate BurnItCD. Launch it by double-clicking it.
* When BurnCDCC opens, click Start - the CD tray will open.
* Insert blank CD and click OK.
* The tray will close, burn the image then eject the disk.


Run chkdsk.

* Boot the affected computer with the new CD.
* Once presented with the boot screen please hit <ENTER> to boot from CD.
* After a warning screen there is a keyboard language options screen - press <ENTER> to leave it at EN-US.
You should now be at the Tool options screen.
* Type 5 and press <ENTER> to go to a command prompt.
At the command prompt type the following bolded command then press <ENTER>

tools\ntfs4dos\chkdsk

You will be prompted (in German) to press Enter.
* Press <ENTER> to start the check disk utility.
Check Disk will check all attached drives and attempt to correct any errors.
Please make a note of any errors found or corrections made.
* When it completes type "menu" and press <ENTER> to return to the tools menu.
* Type 6 and press <ENTER> to quit, then Ctrl+Alt+Del to restart.


Allow the computer to attempt booting normally and let me know the outcome.

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#6 fred3

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Posted 15 December 2010 - 12:48 PM

Everything works fine with the computer until I let it sit overnight or for a lengthy period of time


Seems like this should be a big clue. Suggests that it's hardware / heat related.
I have seen hard drives "fail" in a similar manner. They work OK, test OK but are *SLOW*. But then these didn't have to run or heat up to do this.
Possible memory or processor problems:
- Is the cpu heat sink free of dust accumulation and does the fan work?
- Have you removed, dusted off and re-seated the memory boards? (Being careful to properly deal with static electricity of course!)

Not a guarantee but certainly an avenue to pursue.

fred3




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