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Net.Worm.Win32.lovesan'IK


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2 replies to this topic

#1 TooT-Squid

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Posted 13 December 2010 - 04:36 AM

About a couple of weeks now windows started running slow and could not get any windows updates and Microsoft Security essentials updates keep getting an error occurred while checking for updates, so I got the EmsisoftEmergencyKit ran it found the Net.Worm.Win32.lovesan'IK in the symantec quarantine folder and removeed it the date was about the same time windows started giving errors. I also ran Dr.Web CureIt, Norman Malware Cleaner which found some stuff and cleaned them, then I ran an online scan with ESET Online Scanner and then with symantec and the found nothing.But the system still does not seem right still having problems with windows update.

So I came to bleepingcomputer followed the guide and then ran some tools here are the logs from the tools
I ran can someone please take a look and them thanks.Attached File  DDS.txt   21.94KB   4 downloads
Attached File  ComboFix.txt   19.9KB   1 downloadsAttached File  Attach.txt   25.06KB   0 downloads

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#2 B-boy/StyLe/

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Posted 22 December 2010 - 04:44 AM

Hello and welcome to Bleeping Computer :welcome:

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log



IMPORTANT NOTE: :nono:

ComboFix should not be run without the guidance of a helper. It is a powerful tool and is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private or regular use. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.



Regards,
Georgi :hello:

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#3 thcbytes

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Posted 29 December 2010 - 05:12 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send a Private Message to any Moderator or the Malware Helper who replied to you here and ask them to reopen this topic within the next 5 days.
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