Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

windows explorer


  • Please log in to reply
8 replies to this topic

#1 monthecleaner

monthecleaner

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:12:38 AM

Posted 13 December 2010 - 01:17 AM

Hello clever person,

when my computer starts, a box pops up saying windows explorer has to close, which it does, and then not much works especially my computer and control panel.

I am the least computery person in the world, so would need step by step help.

thanx to any brave volunteers

mon

BC AdBot (Login to Remove)

 


#2 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:05:38 AM

Posted 13 December 2010 - 01:21 AM

When that happens press the following key combination's:

ctrl+alt+del

A Task Manager window will come up, and on the first tab there will be a New Task button located in the lower right hand corner, and in the resulting window type in explorer.exe and post back the results.

#3 monthecleaner

monthecleaner
  • Topic Starter

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:12:38 AM

Posted 13 December 2010 - 03:13 AM

it says windows cannot find explorer.exe

mmmmm

#4 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:05:38 AM

Posted 13 December 2010 - 03:25 AM

Under new task type in cmd and hit enter.

A black box will appear, and can you then go to Windows by doing the following cd c:\windows and perform the following: dir /s exolorer.exe >> c:\dir_s_explorer.txt

Then navigate to by doing cd \ in the same black window above and perform notepad dir_s_explorer.txt that should open up a notepad with the contents of the file dir_s_explorer.txt, can you then paste the results in your next post?

The bold portions are the exact commands I want you to run.

Edited by cryptodan, 13 December 2010 - 03:25 AM.


#5 monthecleaner

monthecleaner
  • Topic Starter

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:12:38 AM

Posted 13 December 2010 - 03:49 AM

notepad came up and it said cannot find dir_s_explorer.txt

#6 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:05:38 AM

Posted 13 December 2010 - 01:25 PM

You should be getting something like this:

Volume in drive C is vista_ultimate
Volume Serial Number is F03A-4039

Directory of C:\Windows

2009-04-11 00:10 3,079,168 explorer.exe
1 File(s) 3,079,168 bytes

Directory of C:\Windows\SysWOW64

2009-04-10 23:27 2,926,592 explorer.exe
1 File(s) 2,926,592 bytes

Directory of C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6000.16771_none_aba256ac352b2919

2008-10-29 06:15 3,087,360 explorer.exe
1 File(s) 3,087,360 bytes

Directory of C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6000.20947_none_ac5266dd4e2b0a41

2008-10-28 02:30 3,086,848 explorer.exe
1 File(s) 3,086,848 bytes

Directory of C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.18000_none_add342963219dff5

2008-01-21 02:47 3,080,704 explorer.exe
1 File(s) 3,080,704 bytes

Directory of C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.18164_none_ad96661c3246ea1e

2008-10-29 06:49 3,080,704 explorer.exe
1 File(s) 3,080,704 bytes

Directory of C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.22298_none_ae03944b4b794317

2008-10-30 05:30 3,081,216 explorer.exe
1 File(s) 3,081,216 bytes

Directory of C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6002.18005_none_afbebba22f3bab41

2009-04-11 00:10 3,079,168 explorer.exe
1 File(s) 3,079,168 bytes

Directory of C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6000.16771_none_b5f700fe698beb14

2008-10-29 06:20 2,923,520 explorer.exe
1 File(s) 2,923,520 bytes

Directory of C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6000.20947_none_b6a7112f828bcc3c

2008-10-28 02:15 2,923,520 explorer.exe
1 File(s) 2,923,520 bytes

Directory of C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.18000_none_b827ece8667aa1f0

2008-01-21 02:48 2,927,104 explorer.exe
1 File(s) 2,927,104 bytes

Directory of C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.18164_none_b7eb106e66a7ac19

2008-10-29 06:29 2,927,104 explorer.exe
1 File(s) 2,927,104 bytes

Directory of C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.22298_none_b8583e9d7fda0512

2008-10-30 03:59 2,927,616 explorer.exe
1 File(s) 2,927,616 bytes

Directory of C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6002.18005_none_ba1365f4639c6d3c

2009-04-10 23:27 2,926,592 explorer.exe
1 File(s) 2,926,592 bytes

Total Files Listed:
14 File(s) 42,057,216 bytes
0 Dir(s) 1,427,060,461,568 bytes free

#7 monthecleaner

monthecleaner
  • Topic Starter

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:12:38 AM

Posted 13 December 2010 - 01:56 PM

is there any way to get the info without notepad ?

Edited by monthecleaner, 13 December 2010 - 02:18 PM.


#8 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:05:38 AM

Posted 13 December 2010 - 02:49 PM

You are doing something wrong then.

You should be doing this:

In the black box that comes up with command prompt with the following path listed first c:\documents and settings\username>

You should type in the following:

cd c:\windows>

Your prompt should then change to:

c:\Windows>

At that prompt type in:

"dir /s explorer.exe >> c:\dir_s_explorer.txt"

You can do that without the quotes, they quote dictate that the command should be ran on one line.

You will be returned to the following:

c:\Windows>

Now do this:

cd \

Your prompt will be changed to:

c:\>

At that prompt type in

notepad dir_s_explorer.txt

Please post the contents in your next post here.

Edited by cryptodan, 13 December 2010 - 02:49 PM.


#9 monthecleaner

monthecleaner
  • Topic Starter

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:12:38 AM

Posted 13 December 2010 - 02:56 PM

genius

Volume in drive C has no label.
Volume Serial Number is 88ED-68FC

Directory of C:\WINDOWS

14/04/2008 04:42 1,033,728 explorer.exe
1 File(s) 1,033,728 bytes

Directory of C:\WINDOWS\ERDNT\cache

14/04/2008 04:42 1,033,728 explorer.exe
1 File(s) 1,033,728 bytes

Directory of C:\WINDOWS\ServicePackFiles\i386

14/04/2008 04:42 1,033,728 explorer.exe
1 File(s) 1,033,728 bytes

Directory of C:\WINDOWS\system32\dllcache

14/04/2008 04:42 1,033,728 explorer.exe
1 File(s) 1,033,728 bytes

Total Files Listed:
4 File(s) 4,134,912 bytes
0 Dir(s) 5,958,139,904 bytes free
Volume in drive C has no label.
Volume Serial Number is 88ED-68FC

Directory of C:\WINDOWS

14/04/2008 04:42 1,033,728 explorer.exe
1 File(s) 1,033,728 bytes

Directory of C:\WINDOWS\ERDNT\cache

14/04/2008 04:42 1,033,728 explorer.exe
1 File(s) 1,033,728 bytes

Directory of C:\WINDOWS\ServicePackFiles\i386

14/04/2008 04:42 1,033,728 explorer.exe
1 File(s) 1,033,728 bytes

Directory of C:\WINDOWS\system32\dllcache

14/04/2008 04:42 1,033,728 explorer.exe
1 File(s) 1,033,728 bytes

Total Files Listed:
4 File(s) 4,134,912 bytes
0 Dir(s) 5,952,675,840 bytes free
Volume in drive C has no label.
Volume Serial Number is 88ED-68FC

Directory of C:\


Directory of C:\WINDOWS

14/04/2008 04:42 1,033,728 explorer.exe
1 File(s) 1,033,728 bytes
0 Dir(s) 5,952,675,840 bytes free




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users