Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

BSoD/IRQL


  • Please log in to reply
8 replies to this topic

#1 floridaze

floridaze

  • Members
  • 201 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:12:14 PM

Posted 12 December 2010 - 12:35 PM

Hi all. I've been getting the BSoD on my Win7 Ultimate x64 tower. The BS tells me "DRIVER_IRQL_NOT_LESS_OR_EQUAL." It creates a memory dump before I restart my computer. I've tried to locate a program/tweak/something for actually reading the .dmp files, but I haven't been able to find anything, even on the MS help forums. Can anybody help me with that, so that I can post the details on the BSoD to you good folks?

I saw another post on this forum about updating drivers and such to help with this problem, if the poster had installed any new hardware. He or she had intermittently used a wireless device, don't remember what. I've used no new hardware at all. Plus my machine was only built a few weeks ago, so I'm sure the pros who built it would have checked for any driver issues. I don't think any of my peripherals even need drivers though, except for my all-in-one. And I indeed got the latest Win7 drivers for it before attaching to my machine. Well wait, I guess my UPS does require drivers, although I don't use the monitoring sofwtare. All I have aside from that is the standard PS/2 mouse and keyboard, DSL modem, and intermittently my external HD or a flash drive.

Thanks in advance for your always friendly help!

Edited by floridaze, 12 December 2010 - 12:41 PM.


BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,614 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:12:14 PM

Posted 12 December 2010 - 01:26 PM

Plus my machine was only built a few weeks ago, so I'm sure the pros who built it would have checked for any driver issues

Do you have any warranty on it?

Is the computer operable at all?

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 floridaze

floridaze
  • Topic Starter

  • Members
  • 201 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:12:14 PM

Posted 12 December 2010 - 01:58 PM

Oh yes, I have a warranty, and it only crashes once or twice a day. I was just wondering if it may be a simple solution which I could fix at home. The case is gargantuan and I hate to take it to the shop where I bought it. lol

Thanks.

#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,614 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:12:14 PM

Posted 12 December 2010 - 02:15 PM

Download BlueScreenView (in Zip file)
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 floridaze

floridaze
  • Topic Starter

  • Members
  • 201 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:12:14 PM

Posted 12 December 2010 - 10:38 PM

Thanks! I'll do that for sure. Very greatly appreciated.

#6 floridaze

floridaze
  • Topic Starter

  • Members
  • 201 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:12:14 PM

Posted 14 December 2010 - 11:44 AM

Hi Broni and all. I ran the VERY cool BSOD tool, and I've pasted below the details of my seven most recent crashes. I crashed just a bit ago when trying to download/install the "important update" to windows defender.

Thanks SO much for your time!


==================================================
Dump File : 121410-14352-01.dmp
Crash Time : 12/14/2010 11:31:26 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : fffff8a0`026ea558
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`0104bfa9
Caused By Driver : dump_atapi.sys
Caused By Address : dump_atapi.sys+fe2f3558
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\121410-14352-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 121210-14398-01.dmp
Crash Time : 12/12/2010 12:02:42 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : fffff8a0`02b7b048
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`01035fa9
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+4fa9
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\121210-14398-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 121110-17659-01.dmp
Crash Time : 12/11/2010 1:34:38 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : fffff8a0`1305fad8
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`01041fa9
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+4fa9
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\121110-17659-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 120910-13790-01.dmp
Crash Time : 12/9/2010 1:24:34 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : fffff8a0`0cc2cad8
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`01034fa9
Caused By Driver : dump_ataport.sys
Caused By Address : dump_ataport.sys+821ead8
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\120910-13790-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 120810-20732-01.dmp
Crash Time : 12/8/2010 1:29:40 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : fffff8a0`02c3e658
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`0103cfa9
Caused By Driver : mpsdrv.sys
Caused By Address : mpsdrv.sys+68d658
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\120810-20732-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 120810-15444-01.dmp
Crash Time : 12/8/2010 10:14:28 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : fffff8a0`02249048
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`0102ffa9
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+4fa9
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\120810-15444-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 120710-14461-01.dmp
Crash Time : 12/7/2010 10:00:52 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : fffff8a0`02445048
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`01008fa9
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+4fa9
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\120710-14461-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

Edited by floridaze, 14 December 2010 - 11:46 AM.


#7 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,614 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:12:14 PM

Posted 14 December 2010 - 07:40 PM

See here for possible culprits: http://www.faultwire.com/solutions-fatal_error/DRIVER-IRQL-NOT-LESS-OR-EQUAL-0x000000D1-*1210.html?order=votes

Personally, I'd start with checking two things:

1. Make sure, Windows is up to date.

2. Test your RAM...

A. If you have more than one RAM module installed, try starting/running computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-....iso.zip file.
3. Inside, you'll find memtest86+-....iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-....iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#8 floridaze

floridaze
  • Topic Starter

  • Members
  • 201 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:12:14 PM

Posted 14 December 2010 - 10:15 PM

Oh my gosh! I can't believe all the time and effort you took with me!

I just got the latest Windows updates today. Maybe that will help. If not, I'll look into your plan, if I can get myself brave enough. I have two sticks of RAM, 2G each.

Again, I'm amazed! Thank you! :clapping:

#9 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,614 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:12:14 PM

Posted 14 December 2010 - 10:19 PM

You're very welcome Posted Image

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users