Posted 12 December 2010 - 11:53 AM
Yesterday, My computer would not work and a big message came up and tried to get me to pay money to remove malware and keystroker software from my computer. I got the blue screen and shut the computer down. Today, I turned my computer back on and it is completely normal. I am worried as to how this program was allowed access to my computer, where did it go? Should I change all my passwords? What should I do? How did this happen? Can you help me? I have never had any issue like this before.