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Display/ Resolution Problem


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#1 rizlly

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Posted 12 December 2010 - 11:41 AM

Hi all. So I turned on my laptop (Dell inspiron e1505, Vista Home ed, W/ NVIDIA GeForce Go 7300 graphics driver) and the screen was divided into 4 quadrants, with the same thing on each. After 2 restarts, its back to full screen, yet the resolution won't go above 1024 x 768.

System info on the graphics card reads "Windows has stopped this device because it has reported problems. (Code 43)"

Also, there is a reported problem with Microsoft ISATAP Adapter 2, which reads "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"

Not sure what the second thing is. Any ideas on what the problem is or how to fix it? The laptop is a couple months shy of being 4 years old. Any help would be greatly appreciated.

Thanks!

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#2 rizlly

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Posted 12 December 2010 - 10:06 PM

I tried re-installing the graphics card driver, but no dice.

Also, oddly, my computer has refused to hibernate today.

Seem like two unrelated problems however they both appeared on the same day.

If anyone has any ideas, I'd be much obliged.

cheers

#3 ReviverSoft

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Posted 13 December 2010 - 05:46 AM

Well, it looks your GFX card is failing.

If you could get a laptop technician to remove the GFX card and boot from the onboard graphics/replacement card, you could positively confirm the same.

A driver related issued would have been resolved upon reinstallation. Perhaps, you could update the driver to the latest version available, to see if it makes a difference?
ReviverSoft - Happy to help!

#4 Platypus

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Posted 13 December 2010 - 07:05 AM

Windows will disable hibernation and sleep states if it cannot be sure a device will recover from the hibernation/sleep.

The Code 31 with the ISATAP Adapter is a Vista problem. Microsoft say:

"You can safely ignore this error message. This error message does not indicate a problem with the adapter. The adapter will continue to work correctly."

http://support.microsoft.com/kb/932520

I agree with ReviverSoft's suggestion that a driver update could help with the Code 43, but if the existing driver installation is damaged, it could be that your re-install simply inherited the same problem. (An update might too.) One thing to try could be un-install the drivers, re-boot and then try a re-install.

If drivers don't help, then it seems to be a hardware problem, and at least if you want to go that far, the laptop has a replaceable video card.

Edited by Platypus, 13 December 2010 - 07:06 AM.

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#5 rizlly

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Posted 13 December 2010 - 09:56 PM

Thanks guys. I tried uninstalling the drivers, even tried system restore, to no avail. I guess it is a problem with the physical card.

I really appreciate your help. I'm going to look into new graphics cards.

Cheers




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