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Redirected Search Results, Rootkit activity, and $1000 Gift card pop-up


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19 replies to this topic

#1 thebeej

thebeej

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Posted 12 December 2010 - 09:46 AM

Hello,

Yesterday my computer started displaying a pop-up window saying I have won a $1000 Wal-mart gift card. It also started opening various ad windows and playing audio ads in the background. I then realized that search results were also being redirected. I ran AVG 9.0, and Spybot Search & Destroy with no luck. I also downloaded an ran Kaspersky tdssKiller and Norman malware cleaner, but neither detected the problem. I have run Defogger to prepare. I have also posted the required DDS file. However Gmer seems to crash my computer every time I run it. I will try it again and post if it works. Please let me know what steps I need to take next. Thank You.



DDS (Ver_10-12-12.02) - NTFSx86
Run by Bret Johnson at 9:24:12.92 on Sun 12/12/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_21
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.205 [GMT -5:00]

AV: AVG Anti-Virus Free *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
svchost.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\vVX6000.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Logitech Touch Mouse Server\iTouch-Server-Win.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Documents and Settings\Bret Johnson\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
mWindow Title = Microsoft Internet Explorer presented by Comcast
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
TB: {4E7BD74F-2B8D-469E-95BA-ED6DB186BE32} - No File
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10i_Plugin.exe -update plugin
mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe
mRun: [CTSysVol] c:\program files\creative\sound blaster live! 24-bit\surround mixer\CTSysVol.exe /r
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [VX6000] c:\windows\vVX6000.exe
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Carbonite Backup] c:\program files\carbonite\carbonite backup\CarboniteUI.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\bretjo~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech touch mouse server\iTouch-Server-Win.exe
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: imageservr.com\locator.cdn
Trusted Zone: sysprotect.com\scanner
Trusted Zone: turbotax.com
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
Notify: LMIinit - LMIinit.dll
AppInit_DLLs: comstream.dll cryptspl20.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\bretjo~1\applic~1\mozilla\firefox\profiles\0deups41.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://search.myheritage.com/?orig=ds&q=
FF - prefs.js: network.proxy.type - 4
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\bret johnson\application data\mozilla\firefox\profiles\0deups41.default\extensions\{000f1ea4-5e08-4564-a29b-29076f63a37a}\plugins\npsoe.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npRACtrl.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Move Media Player: moveplayer@movenetworks.com - %profile%\extensions\moveplayer@movenetworks.com
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: SOE Web Installer: {000F1EA4-5E08-4564-A29B-29076F63A37A} - %profile%\extensions\{000F1EA4-5E08-4564-A29B-29076F63A37A}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg9\Firefox

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-6-30 216400]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2007-8-6 29584]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-6-30 243024]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-7-15 308136]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2009-3-10 47640]
S2 LMIInfo;LogMeIn Kernel Information Provider;\??\c:\program files\logmein\x86\rainfo.sys --> c:\program files\logmein\x86\RaInfo.sys [?]
S3 VX6000;Microsoft LifeCam VX-6000;c:\windows\system32\drivers\VX6000Xp.sys [2006-6-29 2383152]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]

=============== Created Last 30 ================

2010-12-11 18:25:01 -------- d-----w- c:\program files\Carbonite
2010-12-11 18:25:00 -------- d-----w- c:\docume~1\alluse~1\applic~1\Carbonite
2010-12-10 22:49:35 477184 --sh--w- c:\windows\system32\cryptspl20.dll
2010-12-10 22:49:23 62464 --sh--w- c:\windows\system32\comstream.dll
2010-11-15 08:00:55 -------- d-----w- C:\ccad990c7c88a40d1969f70920

==================== Find3M ====================

2010-09-18 16:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ------w- c:\windows\system32\mfc40u.dll

============= FINISH: 9:27:02.85 ===============

Attached Files



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#2 thebeej

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Posted 12 December 2010 - 06:35 PM

Finally finished the GMER scan. Please find it attached to this post.

Attached Files


Edited by thebeej, 12 December 2010 - 06:36 PM.


#3 thebeej

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Posted 17 December 2010 - 06:44 AM

I'm still having trouble with this Virus, please help!

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 21 December 2010 - 10:58 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 thebeej

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Posted 21 December 2010 - 01:26 PM

Hi, Thank you for replying to my post. Below is the Rootkit Unhook Log. I have attached the other logs. I will check this post again tonight around 10:00 Eastern Time to see what other scans to run. But after that, I will be gone for a few days on Holiday. I will make sure to shut down and unplug my computer while away. I will PM you when I return. Again, thank you for your help.



RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xF59D0000 C:\WINDOWS\system32\DRIVERS\nv4_mini.sys 7438336 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Miniport Driver, Version 169.21 )
0xBF012000 C:\WINDOWS\System32\nv4_disp.dll 5775360 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Display driver, Version 169.21 )
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2150400 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2150400 bytes
0x804D7000 RAW 2150400 bytes
0x804D7000 WMIxWDM 2150400 bytes
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xF5841000 C:\WINDOWS\system32\drivers\P17.sys 1404928 bytes (Creative Technology Ltd., WDM Audio Miniport)
0xF739C000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xF3365000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xF56EE000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xF350E000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xB9D2A000 C:\WINDOWS\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xBFFA0000 C:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xB8B08000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xF344A000 C:\WINDOWS\system32\DRIVERS\rt73.sys 245760 bytes (Ralink Technology, Corp., Ralink 802.11 USB Wireless Adapter Driver)
0xF34AE000 C:\WINDOWS\System32\Drivers\avgtdix.sys 237568 bytes (AVG Technologies CZ, s.r.o., AVG Network connection watcher)
0xF3331000 C:\WINDOWS\System32\Drivers\avgldx86.sys 212992 bytes (AVG Technologies CZ, s.r.o., AVG AVI Loader Driver)
0xF57CA000 C:\WINDOWS\system32\DRIVERS\ctoss2k.sys 196608 bytes (Creative Technology Ltd., Creative OS Services Driver (WDM))
0xF574C000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xF74E3000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xBA275000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF736F000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xB8512000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xF33D5000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xF3422000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xF57A4000 C:\WINDOWS\system32\DRIVERS\ctsfm2k.sys 155648 bytes (Creative Technology Ltd, SoundFont® Manager (WDM))
0xF748D000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xF34E8000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xF581D000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF5998000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF57FA000 C:\WINDOWS\system32\drivers\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xB96EC000 C:\WINDOWS\System32\Drivers\RDPWD.SYS 143360 bytes (Microsoft Corporation, RDP Terminal Stack Driver (US/Canada Only, Not for Export))
0xF3400000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x806E4000 ACPI_HAL 134400 bytes
0x806E4000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF7455000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF74B3000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xF7330000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xBA691000 C:\WINDOWS\system32\dla\tfsnudf.sys 102400 bytes (Sonic Solutions, Drive Letter Access Component)
0xBA678000 C:\WINDOWS\system32\dla\tfsnudfa.sys 102400 bytes (Sonic Solutions, Drive Letter Access Component)
0xF7475000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xF32E0000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xF7429000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF578D000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xBA54A000 C:\WINDOWS\system32\DRIVERS\nwlnkipx.sys 90112 bytes (Microsoft Corporation, NWLINK2 IPX Protocol Driver)
0xBA6AA000 C:\WINDOWS\system32\dla\tfsnifs.sys 90112 bytes (Sonic Solutions, Drive Letter Access Component)
0xF7440000 drvmcdb.sys 86016 bytes (Sonic Solutions, Device Driver)
0xBA0D0000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xF59BC000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xF3567000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xF735C000 sfvfs02.sys 77824 bytes (Protection Technology, StarForce Protection VFS Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF734A000 sfdrv01.sys 73728 bytes (Protection Technology (StarForce), SF FrontLine Environment Driver)
0xF74D2000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF577C000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xF32F8000 C:\WINDOWS\System32\Drivers\Udfs.SYS 69632 bytes (Microsoft Corporation, UDF File System Driver)
0xF76E2000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF77B2000 C:\WINDOWS\system32\DRIVERS\moufiltr.sys 65536 bytes (Chic Tech., Mouse filter driver)
0xBA7F0000 C:\WINDOWS\system32\DRIVERS\nwlnknb.sys 65536 bytes (Microsoft Corporation, NWLINK2 IPX Netbios Protocol Driver)
0xF76C2000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF76F2000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xBA382000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF7772000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xB9DA2000 C:\WINDOWS\system32\DRIVERS\nwlnkspx.sys 57344 bytes (Microsoft Corporation, NWLINK2 SPX Protocol Driver)
0xF7652000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF7702000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF7632000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF7722000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF77F2000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF76D2000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF7622000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF7712000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF7802000 C:\WINDOWS\system32\drivers\drvnddm.sys 40960 bytes (Sonic Solutions, Device Driver Manager)
0xF7612000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xBA0F5000 C:\WINDOWS\system32\drivers\LMIRfsDriver.sys 40960 bytes (LogMeIn, Inc., LogMeIn Rfs Drivemap Driver)
0xF7752000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xB9A5A000 C:\WINDOWS\system32\DRIVERS\secdrv.sys 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0xF7742000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF7642000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF77A2000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xF76B2000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xF7732000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF77D2000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xB997A000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xF7662000 PxHelp20.sys 36864 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xF7812000 C:\WINDOWS\system32\dla\tfsncofs.sys 36864 bytes (Sonic Solutions, Drive Letter Access Component)
0xF7792000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF79F2000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF78A2000 sfhlp02.sys 32768 bytes (Protection Technology (StarForce), SF FrontLine Helper Driver)
0xF7992000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF79DA000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xF78FA000 C:\DOCUME~1\BRETJO~1\LOCALS~1\Temp\mbr.sys 28672 bytes
0xF7892000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF78EA000 C:\WINDOWS\system32\dla\tfsnboio.sys 28672 bytes (Sonic Solutions, Drive Letter Access Component)
0xF79FA000 C:\WINDOWS\system32\DRIVERS\usbprint.sys 28672 bytes (Microsoft Corporation, USB Printer driver)
0xF7A02000 C:\WINDOWS\System32\Drivers\avgmfx86.sys 24576 bytes (AVG Technologies CZ, s.r.o., AVG Resident Shield Minifilter Driver)
0xF799A000 C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0xF79BA000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF79C2000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF79D2000 C:\WINDOWS\system32\drivers\ssrtln.sys 24576 bytes (Sonic Solutions, Shared Driver Component)
0xB97F7000 C:\WINDOWS\System32\Drivers\TDTCP.SYS 24576 bytes (Microsoft Corporation, TCP Transport Driver)
0xF798A000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xF79E2000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF7A12000 C:\WINDOWS\system32\DRIVERS\AegisP.sys 20480 bytes (Meetinghouse Data Communications, IEEE 802.1X Protocol Driver)
0xF79EA000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF789A000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF79AA000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF79B2000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF79A2000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF791A000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xB9D1A000 C:\WINDOWS\system32\GTNDIS5.SYS 16384 bytes (Printing Communications Assoc., Inc. (PCAUSA), PCAUSA NDIS 5.0 Protocol Driver)
0xF7ADA000 C:\WINDOWS\system32\DRIVERS\kbdhid.sys 16384 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF72E3000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xBA6C0000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xBA748000 C:\WINDOWS\system32\dla\tfsnopio.sys 16384 bytes (Sonic Solutions, Drive Letter Access Component)
0xF7A22000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF7B02000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xF7ACE000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xF60FC000 C:\WINDOWS\System32\Drivers\i2omgmt.SYS 12288 bytes (Microsoft Corporation, I2O Utility Filter)
0xF7AD2000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF72FB000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF60F0000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF7B5C000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF7B16000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xF7B88000 C:\WINDOWS\system32\DRIVERS\dsunidrv.sys 8192 bytes (Gteko Ltd., GUniDriver)
0xF7B4E000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF7B5A000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7B12000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF7B5E000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF7B60000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF7B58000 C:\WINDOWS\system32\drivers\sscdbhk5.sys 8192 bytes (Sonic Solutions, Shared Driver Component)
0xF7B54000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF7B8E000 C:\WINDOWS\system32\dla\tfsnpool.sys 8192 bytes (Sonic Solutions, Drive Letter Access Component)
0xF7B56000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF7B14000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF7C0B000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF7D26000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7C0A000 C:\WINDOWS\system32\DRIVERS\lmimirr.sys 4096 bytes (LogMeIn, Inc., LogMeIn Mirror Miniport Driver)
0xF7C99000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7BDA000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0xF7CBD000 C:\WINDOWS\system32\dla\tfsndrct.sys 4096 bytes (Sonic Solutions, Drive Letter Access Component)
0xF7CBE000 C:\WINDOWS\system32\dla\tfsndres.sys 4096 bytes (Sonic Solutions, Drive Letter Access Component)
==============================================
>Stealth
==============================================
0x03BC0000 Hidden Image-->SupportSoft.Agent.Sprocket.dll [ EPROCESS 0x86328A78 ] PID: 2240, 28672 bytes
0x03BA0000 Hidden Image-->SupportSoft.Agent.Sprocket.SupportMessage.dll [ EPROCESS 0x86328A78 ] PID: 2240, 45056 bytes
0x02E10000 Hidden Image-->sprtmessage.dll [ EPROCESS 0x86328A78 ] PID: 2240, 77824 bytes


!!POSSIBLE ROOTKIT ACTIVITY DETECTED!! =)

Attached Files



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:07:04 AM

Posted 21 December 2010 - 02:17 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 thebeej

thebeej
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  • Local time:07:04 AM

Posted 21 December 2010 - 08:27 PM

I disabled AVG 9.0 free. But when I try to run combofix it says that it cannot run while AVG is installed. I tried to uninstall it but got the following error:

Local machine: installation failed
Installation:
Error: Action failed for registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating registry key....
Access is denied.



Is this related to the virus?

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 21 December 2010 - 09:51 PM

Greetings


AppRemover


Please download AppRemover and save it to your DeskTop

  • Double click on AppRemover.exe to Start the program
  • Click on the NEXTbutton
  • select Remove security application and click on the NEXT
  • after the scan has completed (may take a few min) click on NEXT again
  • select AVG and click on NEXT
  • after it has completed click on NEXT
  • click on Reboot Now to finish the removal

now trey to run combofix again for me


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 thebeej

thebeej
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  • Local time:07:04 AM

Posted 22 December 2010 - 06:39 AM

Here is the combofix log. The Computer seems to be running a bit better, search results are normal and I have not seen the pop-up ad in a while. Please note, I am heading out of town for Christmas and won't be able to work on this computer. I will PM you when I return on Jan 1st. Thank You.


ComboFix 10-12-21.03 - Bret Johnson 12/22/2010 0:02.5.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.569 [GMT -5:00]
Running from: c:\documents and settings\Bret Johnson\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\filesubmit
c:\windows\settings.reg
c:\windows\system32\Oeminfo.ini

.
((((((((((((((((((((((((( Files Created from 2010-11-22 to 2010-12-22 )))))))))))))))))))))))))))))))
.

2010-12-18 20:10 . 2010-12-18 20:24 -------- d-----w- C:\847bd1cd4ee099deec2a4f966f
2010-12-17 18:42 . 2010-12-17 18:42 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\Google
2010-12-15 05:43 . 2010-11-02 15:17 40960 ------w- c:\windows\system32\dllcache\ndproxy.sys
2010-12-15 05:40 . 2010-10-11 14:59 45568 ------w- c:\windows\system32\dllcache\wab.exe
2010-12-13 20:33 . 2010-12-13 20:36 -------- d-----w- c:\documents and settings\Bret Johnson\Local Settings\Application Data\Temp
2010-12-13 20:33 . 2010-12-13 20:33 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Google
2010-12-13 20:05 . 2010-11-30 16:22 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-13 20:05 . 2010-11-30 16:22 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-13 20:05 . 2010-12-13 20:06 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-12-11 18:25 . 2010-12-11 18:25 -------- d-----w- c:\program files\Carbonite
2010-12-11 18:25 . 2010-12-11 18:25 -------- d-----w- c:\documents and settings\All Users\Application Data\Carbonite
2010-11-27 15:42 . 2010-11-27 15:42 -------- d-----w- c:\documents and settings\Bret Johnson\Application Data\EPSON

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-11-18 18:12 . 2004-08-11 22:12 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-06 00:26 . 2004-08-11 22:00 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:26 . 2004-08-11 22:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-06 00:26 . 2004-08-11 22:00 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-11-03 12:25 . 2004-08-11 22:00 385024 ----a-w- c:\windows\system32\html.iec
2010-11-02 15:17 . 2004-08-11 22:00 40960 ----a-w- c:\windows\system32\drivers\ndproxy.sys
2010-10-28 13:13 . 2004-08-11 22:00 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-10-26 13:25 . 2004-08-11 22:00 1853312 ----a-w- c:\windows\system32\win32k.sys
2007-08-06 17:07 . 2009-03-05 16:04 8784 ----a-w- c:\program files\mozilla firefox\plugins\ractrlkeyhook.dll
2007-07-18 19:54 . 2009-03-05 16:04 245408 ----a-w- c:\program files\mozilla firefox\plugins\unicows.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Green]
@="{95A27763-F62A-4114-9072-E81D87DE3B68}"
[HKEY_CLASSES_ROOT\CLSID\{95A27763-F62A-4114-9072-E81D87DE3B68}]
2010-09-21 00:25 731280 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Partial]
@="{E300CD91-100F-4E67-9AF3-1384A6124015}"
[HKEY_CLASSES_ROOT\CLSID\{E300CD91-100F-4E67-9AF3-1384A6124015}]
2010-09-21 00:25 731280 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Yellow]
@="{5E529433-B50E-4bef-A63B-16A6B71B071A}"
[HKEY_CLASSES_ROOT\CLSID\{5E529433-B50E-4bef-A63B-16A6B71B071A}]
2010-09-21 00:25 731280 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IntelMeM"="c:\program files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-04 221184]
"CTSysVol"="c:\program files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe" [2003-09-17 57344]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-07-20 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-07-20 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-07-20 114688]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-12-05 8523776]
"VX6000"="c:\windows\vVX6000.exe" [2006-10-13 994096]
"dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2009-12-18 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-09-08 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-09-24 421160]
"Carbonite Backup"="c:\program files\Carbonite\Carbonite Backup\CarboniteUI.exe" [2010-09-21 913552]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-02-26 437160]

c:\documents and settings\Bret Johnson\Start Menu\Programs\Startup\
Logitech Touch Mouse Server.lnk - c:\program files\Logitech Touch Mouse Server\iTouch-Server-Win.exe [2009-10-23 228352]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LMIinit]
2009-10-01 23:27 87352 ----a-w- c:\windows\system32\LMIinit.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=c:\windows\pss\QuickBooks Update Agent.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acrobat Assistant 8.0]
2008-10-15 02:38 623992 ----a-w- c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2009-12-18 12:58 40368 ----a-w- c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
2007-03-15 15:09 460784 ----a-w- c:\program files\DellSupport\DSAgnt.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupportCenter]
2009-05-21 14:55 206064 ----a-w- c:\program files\Dell Support Center\bin\sprtcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dla]
2004-12-06 06:05 127035 ----a-w- c:\windows\system32\dla\tfswctrl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dscactivate]
2007-11-15 14:24 16384 ----a-w- c:\program files\Dell Support Center\gs_agent\custom\dsca.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DVDLauncher]
2005-02-23 21:19 53248 ------w- c:\program files\CyberLink\PowerDVD\DVDLauncher.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EPSON Stylus CX6400]
2003-06-03 08:00 99840 ----a-w- c:\windows\system32\spool\drivers\w32x86\3\E_S4I2L1.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\FLMOFFICE4DMOUSE]
2006-12-28 15:40 958464 ----a-w- c:\program files\Wireless Laser Mouse\MOffice.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2005-06-10 15:44 81920 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\issch.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2010-09-24 06:10 421160 ----a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LifeCam]
2006-10-13 22:01 277296 ----a-w- c:\program files\Microsoft LifeCam\LifeExp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Messenger (Yahoo!)]
2008-05-28 01:58 4269296 ----a-w- c:\program files\Yahoo!\Messenger\YahooMessenger.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
2007-12-05 06:41 8523776 ----a-w- c:\windows\system32\nvcpl.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter]
2007-12-05 06:41 81920 ----a-w- c:\windows\system32\nvmctray.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nwiz]
2007-12-05 06:41 1626112 ----a-w- c:\windows\system32\nwiz.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Openwares LiveUpdate]
2003-12-13 17:17 61440 ----a-w- c:\program files\LIVEUPDATE\LiveUpdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\P17Helper]
2005-05-04 00:38 64512 ----a-w- c:\windows\system32\P17.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-09-08 15:17 421888 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\REGSHAVE]
2002-02-05 02:32 53248 ------w- c:\program files\REGSHAVE\REGSHAVE.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmatelSysTrayApp]
2005-03-23 05:20 339968 ----a-w- c:\windows\stsystra.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdReg]
2000-05-11 06:00 90112 ------w- c:\windows\Updreg.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VX6000]
2006-10-13 22:04 994096 ----a-w- c:\windows\vVX6000.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]
2006-11-04 00:20 866584 ----a-w- c:\program files\Windows Defender\MSASCui.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Soulseek\\slsk.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\EA GAMES\\Battlefield 2\\BF2.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\Program Files\\Intel\\PROSetWired\\NCS\\PROSet\\PROSet.exe"=
"c:\\Program Files\\Compact Wireless-G USB Adapter Wireless Network Monitor\\InvokeSvc2.exe"=
"c:\\Program Files\\THQ\\Company of Heroes\\BugReport\\BugReport.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeExp.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeCam.exe"=
"c:\\WINDOWS\\system32\\dxdiag.exe"=
"c:\\Program Files\\Unreal Tournament 3\\Binaries\\UT3.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\Logitech Touch Mouse Server\\iTouch-Server-Win.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [12/13/2010 3:32 PM 136176]
S2 LMIInfo;LogMeIn Kernel Information Provider;\??\c:\program files\LogMeIn\x86\RaInfo.sys --> c:\program files\LogMeIn\x86\RaInfo.sys [?]
S2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 7:19 PM 13592]
S3 VX6000;Microsoft LifeCam VX-6000;c:\windows\system32\drivers\VX6000Xp.sys [6/29/2006 6:56 PM 2383152]
.
Contents of the 'Scheduled Tasks' folder

2010-12-15 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2009-10-22 15:50]

2010-12-01 c:\windows\Tasks\Disk Cleanup.job
- c:\windows\system32\cleanmgr.exe [2004-08-11 10:42]

2010-12-22 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-12-13 20:30]

2010-12-22 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-12-13 20:30]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
mWindow Title = Microsoft Internet Explorer presented by Comcast
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
IE: Append to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
Trusted Zone: imageservr.com\locator.cdn
Trusted Zone: sysprotect.com\scanner
Trusted Zone: turbotax.com
FF - ProfilePath - c:\documents and settings\Bret Johnson\Application Data\Mozilla\Firefox\Profiles\0deups41.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://search.myheritage.com/?orig=ds&q=
FF - prefs.js: network.proxy.type - 4
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Move Media Player: moveplayer@movenetworks.com - %profile%\extensions\moveplayer@movenetworks.com
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: SOE Web Installer: {000F1EA4-5E08-4564-A29B-29076F63A37A} - %profile%\extensions\{000F1EA4-5E08-4564-A29B-29076F63A37A}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-LogMeIn GUI - c:\program files\LogMeIn\x86\LogMeInSystray.exe
Notify-avgrsstarter - (no file)
MSConfigStartUp-SunJavaUpdateSched - c:\program files\Java\jre6\bin\jusched.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-12-22 00:11
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-898642373-1164693347-3914985641-1006\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
"??"=hex:a3,11,d4,28,e9,c9,7b,d5,ec,e6,c5,08,4b,a3,bb,fa,89,fb,a7,82,87,f6,dd,
29,42,75,8d,b2,80,bd,02,2d,80,8f,05,b4,43,bb,8a,a3,1c,43,4a,a5,74,9d,e2,06,\
"??"=hex:cf,55,c7,95,2b,14,4d,f8,66,7b,0c,1b,19,52,fe,22

[HKEY_USERS\S-1-5-21-898642373-1164693347-3914985641-1006\Software\SecuROM\License information*]
"datasecu"=hex:17,82,df,b2,65,0e,77,c8,a2,72,70,3c,bd,c8,a4,83,6d,83,2b,89,d9,
34,77,b6,a8,75,05,bd,94,25,48,d4,c8,38,9f,3f,d3,f9,5c,27,04,6a,1e,18,e5,4a,\
"rkeysecu"=hex:5a,a7,95,fc,1d,ea,66,fc,0c,98,2f,68,b5,13,99,d5
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(640)
c:\windows\system32\LMIinit.dll
c:\windows\system32\LMIRfsClientNP.dll
.
Completion time: 2010-12-22 00:14:40
ComboFix-quarantined-files.txt 2010-12-22 05:14

Pre-Run: 49,290,870,784 bytes free
Post-Run: 49,764,139,008 bytes free

- - End Of File - - B21CDFF838D944E7C63CA359AB11EDC2

#10 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 22 December 2010 - 10:21 AM

Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realise. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld


These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 8.2.0
Java 2 Runtime Environment, SE v1.4.2_03


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 26 December 2010 - 04:05 PM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 30 December 2010 - 12:38 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:07:04 AM

Posted 03 January 2011 - 04:02 PM

This topic has been re-opened at the request of the person who originally posted.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#14 thebeej

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Posted 03 January 2011 - 04:47 PM

Hello Again,

Here is the MBAM log:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5449

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/3/2011 4:41:07 PM
mbam-log-2011-01-03 (16-41-07).txt

Scan type: Quick scan
Objects scanned: 167413
Time elapsed: 4 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)






And here is the Hijack this Log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:46:11 PM, on 1/3/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\vVX6000.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech Touch Mouse Server\iTouch-Server-Win.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [VX6000] C:\WINDOWS\vVX6000.exe
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Carbonite Backup] C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: Logitech Touch Mouse Server.lnk = C:\Program Files\Logitech Touch Mouse Server\iTouch-Server-Win.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_21.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_21.dll
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O15 - Trusted Zone: http://locator.cdn.imageservr.com
O15 - Trusted Zone: http://scanner.sysprotect.com
O15 - Trusted Zone: http://*.turbotax.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - Invalid registry found
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: WUSB54GCSVC - GEMTEKS - C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe

--
End of file - 10293 bytes

#15 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 03 January 2011 - 07:13 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
      O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
      O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
      O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
      O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
      O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [VX6000] C:\WINDOWS\vVX6000.exe
      O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
      O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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