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I have a Redirect virus and can not remove it


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#1 Cougar68

Cougar68

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Posted 11 December 2010 - 09:39 PM

On Google when I click on a search result, it redirects to an ad and will not allow me to return to the previous page, I can copy and paste or type the address into the URL and get to the site. I also receive a popup box titled: Generic Host Process for Wins32 Services. It says it has encountered a problem and needs to close. It also has “Send error report" or "Don't send”

After I close the Generic Host Process popup it shuts out of my internet, I go to network connections and attempt to turn on my wireless connection and it says the connection is on. I disconnect the wireless card from my PC

I get an
“Error Disabling Connection”
“It is not possible to disable the connection at this time. This connection may be using one or more protocols that do not support Plug and Play, or may have been initiated by another user or the system account.”

Also I am locked out of windows firewall, when I double click windows firewall I get message
“Windows cannot start the windows firewall/Internet Connection Sharing (ISC) service”
The only way I can get back on the internet is by rebooting my PC.
I also get a popup that says windows media player has a problem with the sound device.
Any help would be greatly appreciated. .
Sincerely,
Cougar68

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#2 Cougar68

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Posted 15 December 2010 - 09:44 PM

I have fixed the problem




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