Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected with System Tool virus now XP will not start at all. Stays at a black screen.


  • Please log in to reply
1 reply to this topic

#1 fright187

fright187

  • Members
  • 28 posts
  • OFFLINE
  •  
  • Local time:03:24 AM

Posted 11 December 2010 - 08:50 PM

Exactly like the title says. I became infected with the System Tools virus and it would not allow me to run any programs to try and fix it. I restarted my computer and tried to run it in safe mode. After it exits the initial screen where you can ctrl s to enter config it loads into a black screen no matter what I try. I try to hold F8 but it still continues to go into the black screen. I have read else where to run the XP disk and go from there, but this is my fiance's computer and she said it did not come with the XP disk as it was preloaded on when she bought it about 4 years ago.

If I could figure out how to get safe mode to run, I could probably figure out how to remove it from there, but like I said I'm stuck at a black screen now no matter what I do. Any help would be appreciated. Thanks.

Edited by Budapest, 11 December 2010 - 09:48 PM.
Moved from XP ~BP


BC AdBot (Login to Remove)

 


#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,066 posts
  • ONLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:10:24 AM

Posted 12 December 2010 - 08:44 AM

Hi, when starting the computer and tapping F8, do you still see the Advanced boot options menu where you can safe mode, or does that not come up? If you see that, and choose normal mode, do you still see the XP splash screen or does it go black immediately?

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users