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Infected with System Tool virus now XP will not start at all. Stays at a black screen.

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#1 fright187


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Posted 11 December 2010 - 08:50 PM

Exactly like the title says. I became infected with the System Tools virus and it would not allow me to run any programs to try and fix it. I restarted my computer and tried to run it in safe mode. After it exits the initial screen where you can ctrl s to enter config it loads into a black screen no matter what I try. I try to hold F8 but it still continues to go into the black screen. I have read else where to run the XP disk and go from there, but this is my fiance's computer and she said it did not come with the XP disk as it was preloaded on when she bought it about 4 years ago.

If I could figure out how to get safe mode to run, I could probably figure out how to remove it from there, but like I said I'm stuck at a black screen now no matter what I do. Any help would be appreciated. Thanks.

Edited by Budapest, 11 December 2010 - 09:48 PM.
Moved from XP ~BP

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#2 Elise


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Posted 12 December 2010 - 08:44 AM

Hi, when starting the computer and tapping F8, do you still see the Advanced boot options menu where you can safe mode, or does that not come up? If you see that, and choose normal mode, do you still see the XP splash screen or does it go black immediately?

regards, Elise

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