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"message keeps popping up everytime windows starts"


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58 replies to this topic

#1 za87

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Posted 11 December 2010 - 08:42 AM

Hi there!
Here's the message:

Windows cannot find 'csrcs.exe'. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

*computer seems to be loading slow too...

Hope u can help me solve this prob. Thanks. =)

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#2 Judicandus

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Posted 19 December 2010 - 09:17 AM

Hello and welcome to Bleeping Computer

I'm judicandus and I'll be helping you out.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.

Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting.


Please download Malwarebytes' Anti-Malware (v1.50) and save it to your desktop.
Download Link 1
Download Link 2Malwarebytes' may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to this Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes' when done.
Note: If Malwarebytes' encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes' from removing all the malware.

We need to see some information about what is happening in your machine. Please perform the following scan:
Download DDS by sUBs from one of the following links. Save it to your desktop.
DDS.scr
DDS.pif
Double click on the DDS icon, allow it to run.
A small box will open, with an explaination about the tool. No input is needed, the scan is running.
Notepad will open with the results.
Follow the instructions that pop up for posting the results.
Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

#3 za87

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Posted 24 December 2010 - 06:13 AM

i am sorry for the late reply! i thought i wouldn't get any response so i haven't been checking after a week, sorry again! im currently doing what u told me to do, sending this msg to let u know that it hasn't been cleared... i do hav another problem that just happened a few days ago, something about a blue screen popping up everytime i turned my cam on skype... should i start a new topic on that problem?

#4 Judicandus

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Posted 24 December 2010 - 06:36 AM

Hi za87, let's first clean the computer. After which if the bsod persists I'll point you where to go ;)

#5 za87

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Posted 24 December 2010 - 08:06 AM

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5387

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

12/24/2010 8:42:19 PM
mbam-log-2010-12-24 (20-42-19).txt

Scan type: Quick scan
Objects scanned: 179839
Time elapsed: 7 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DRM\amty (Worm.Autorun) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\csrcs (Trojan.Agent) -> Value: csrcs -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogoff (PUM.Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSMHelp (PUM.Hijack.Help) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell (Hijack.Shell) -> Bad: (Explorer.exe csrcs.exe) Good: (Explorer.exe) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\Zarina\local settings\Temp\winf\avgs.exe (Worm.Muha) -> Quarantined and deleted successfully.
c:\documents and settings\Zarina\local settings\Temp\winf\win.exe (Worm.Muha) -> Quarantined and deleted successfully.

#6 Judicandus

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Posted 24 December 2010 - 08:09 AM

Hi za87,

Please post the dds log as well.

#7 za87

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Posted 24 December 2010 - 08:10 AM

DDS (Ver_10-12-12.02) - NTFSx86
Run by Administrator at 21:06:36.56 on Fri 12/24/2010
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_21
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1404 [GMT 8:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\acer\epm\epm-dm.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam10\QuickCam10.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\BitComet\BitComet.exe
C:\Documents and Settings\Administrator\Application Data\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Common Files\LogiShrd\LComMgr\LVComSX.exe
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RtkBtMnt.EXE
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\PROGRA~1\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\My Documents\Downloads\dds (1).scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearch Bar = hxxp://www.google.com/ie
mDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://www.google.com
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn1\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn1\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Winamp Toolbar Loader: {25cee8ec-5730-41bc-8b58-22ddc8ab8c20} - c:\program files\winamp toolbar\winamptb.dll
BHO: BitComet Helper: {39f7e362-828a-4b5a-bcaf-5b79bfdfea60} - c:\program files\bitcomet\tools\BitCometBHO_1.3.7.16.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn1\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn1\yt.dll
TB: Winamp Toolbar: {ebf2ba02-9094-4c5a-858b-bb198f3d8de2} - c:\program files\winamp toolbar\winamptb.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [LDM] c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
uRun: [BitComet] "c:\program files\bitcomet\BitComet.exe" /tray
uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [Octoshape Streaming Services] "c:\documents and settings\administrator\application data\octoshape\octoshape streaming services\OctoshapeClient.exe" -inv:bootrun
uRun: [Google Update] "c:\documents and settings\administrator\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [LManager] c:\program files\launch manager\QtZgAcer.EXE
mRun: [EPM-DM] c:\acer\epm\epm-dm.exe
mRun: [ePowerManagement] c:\acer\epm\ePM.exe boot
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam10\QuickCam10.exe" /hide
mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [PWRISOVM.EXE] c:\program files\poweriso\PWRISOVM.EXE
dRunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N
StartupFolder: c:\docume~1\admini~1\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\desktop messenger\8876480\program\LDMConf.exe
uPolicies-explorer: NoResolveTrack = 1 (0x1)
uPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
uPolicies-explorer: MemCheckBoxInRunDlg = 1 (0x1)
mPolicies-explorer: MemCheckBoxInRunDlg = 1 (0x1)
mPolicies-explorer: StartMenuFavorites = 0 (0x0)
mPolicies-explorer: Start_ShowMyComputer = 1 (0x1)
mPolicies-explorer: Start_ShowMyDocs = 1 (0x1)
mPolicies-explorer: Start_ShowMyMusic = 0 (0x0)
mPolicies-explorer: Start_ShowRun = 1 (0x1)
mPolicies-explorer: Start_ShowSearch = 0 (0x0)
mPolicies-system: DisableCAD = 1 (0x1)
dPolicies-explorer: NoSMHelp = 1 (0x1)
dPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
dPolicies-explorer: NoResolveTrack = 1 (0x1)
dPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
dPolicies-explorer: MemCheckBoxInRunDlg = 1 (0x1)
IE: &D&ownload &with BitComet - c:\program files\bitcomet\BitComet.exe/AddLink.htm
IE: &D&ownload all video with BitComet - c:\program files\bitcomet\BitComet.exe/AddVideo.htm
IE: &D&ownload all with BitComet - c:\program files\bitcomet\BitComet.exe/AddAllLink.htm
IE: &Winamp Search - c:\documents and settings\all users.windows\application data\winamp toolbar\ietoolbar\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
IE: Send To &Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://c:\program files\bitcomet\tools\BitCometBHO_1.3.7.16.dll/206
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~2\office12\GR99D3~1.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxsrvc.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\j4e0pav6.default\
FF - component: c:\documents and settings\administrator\application data\mozilla\firefox\profiles\j4e0pav6.default\extensions\{0b38152b-1b20-484d-a11f-5e04a9b0661f}\components\WinampTBPlayer.dll
FF - component: c:\documents and settings\administrator\application data\mozilla\firefox\profiles\j4e0pav6.default\extensions\{b042753d-f57e-4e8e-a01b-7379a6d4cefb}\components\IBitCometExtension.dll
FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - plugin: c:\documents and settings\administrator\application data\facebook\npfbplugin_1_0_1.dll
FF - plugin: c:\documents and settings\administrator\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\documents and settings\administrator\application data\mozilla\firefox\profiles\j4e0pav6.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll
FF - plugin: c:\documents and settings\administrator\application data\mozilla\plugins\npoctoshape.dll
FF - plugin: c:\documents and settings\administrator\local settings\application data\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nprpjplug.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npwachk.dll
FF - plugin: c:\program files\opera\program\plugins\npdivx32.dll
FF - plugin: c:\program files\opera\program\plugins\nppl3260.dll
FF - plugin: c:\program files\opera\program\plugins\nprpjplug.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Skype extension: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\mozilla firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Winamp Toolbar: {0b38152b-1b20-484d-a11f-5e04a9b0661f} - %profile%\extensions\{0b38152b-1b20-484d-a11f-5e04a9b0661f}
FF - Ext: Yahoo! Toolbar: {635abd67-4fe9-1b23-4f01-e679fa7484c1} - %profile%\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
FF - Ext: BitComet Video Downloader: {B042753D-F57E-4e8e-A01B-7379A6D4CEFB} - %profile%\extensions\{B042753D-F57E-4e8e-A01B-7379A6D4CEFB}
FF - Ext: Adobe DLM (powered by getPlus®): {E2883E8F-472F-4fb0-9522-AC9BF37916A7} - %profile%\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true);user_pref(yahoo.ytff.general.dontshowhpoffer, true
============= SERVICES / DRIVERS ===============

R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2010-2-16 11608]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2010-2-16 108289]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2010-2-16 185089]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2010-2-16 56816]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-9-29 136176]
S3 ewusbnet;HUAWEI USB-NDIS miniport;c:\windows\system32\drivers\ewusbnet.sys [2010-2-16 113280]
S3 hwusbdev;Huawei DataCard USB PNP Device;c:\windows\system32\drivers\ewusbdev.sys [2010-2-16 100736]

=============== Created Last 30 ================

2010-12-24 11:22:29 -------- d-----w- c:\docume~1\admini~1\applic~1\Malwarebytes
2010-12-24 11:22:22 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-24 11:22:21 -------- d-----w- c:\docume~1\alluse~1.win\applic~1\Malwarebytes
2010-12-24 11:22:18 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-24 11:22:18 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-12-24 08:00:09 -------- d-----w- c:\program files\PowerISO
2010-12-11 13:51:01 -------- d-----w- c:\docume~1\admini~1\applic~1\QuickScan

==================== Find3M ====================


============= FINISH: 21:07:10.32 ===============

#8 Judicandus

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Posted 24 December 2010 - 08:13 AM

Hi za87,

You need to uninstall Internet Explorer v6.00 as it is full of holes that let in malware.
To do that, Download and install IE8
http://www.microsoft.com/windows/internet-explorer/default.aspx

*******************************************

Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Microsoft: ‘Unprecedented Wave of Java Exploitation’
Drive-by Trojan preying on out-of-date Java installations
Ghosts of Java Haunt UsersPlease follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Select your Platform: "Windows" (32-bit) or "Windows x64" (64-bit).
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "I agree to the Java SE...License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u23-windows-i586.exe to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
-- Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.
-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.
*******************************************

We need to disable Avira Antivir.

Please navigate to the system tray on the bottom right hand corner and look for an open white umbrella on red background (looks like this:Posted Image )

* right click it-> untick the option AntiVir Guard enable.
* You should now see a closed, white umbrella on a red background (looks like this: Posted Image)

You successfully disabled the AntiVir Guard.


Please go HERE to run Panda's ActiveScan
  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report


#9 za87

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Posted 24 December 2010 - 08:15 AM

here's the "Attach" file! thanks =)

Attached Files



#10 za87

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Posted 24 December 2010 - 09:29 AM

Can I download Java from this link?
http://www.java.com/en/download/manual.jsp

#11 Judicandus

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Posted 24 December 2010 - 09:54 AM

Yes you can ;)

#12 za87

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Posted 24 December 2010 - 10:20 PM

;***********************************************************************************************************************************************************************************
ANALYSIS: 2010-12-25 11:34:05
PROTECTIONS: 0
MALWARE: 10
SUSPECTS: 0
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;===================================================================================================================================================================================
;===================================================================================================================================================================================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===================================================================================================================================================================================
00139061 Cookie/Doubleclick TrackingCookie No 0 Yes No c:\documents and settings\administrator\cookies\administrator@doubleclick[2].txt
00139064 Cookie/Atlas DMT TrackingCookie No 0 Yes No c:\documents and settings\administrator\cookies\administrator@atdmt[2].txt
00145457 Cookie/FastClick TrackingCookie No 0 Yes No c:\documents and settings\administrator\cookies\administrator@fastclick[1].txt
00168056 Cookie/YieldManager TrackingCookie No 0 Yes No c:\documents and settings\administrator\cookies\administrator@ad.yieldmanager[1].txt
00168056 Cookie/YieldManager TrackingCookie No 0 Yes No c:\documents and settings\zarina\local settings\temp\cookies\zarina@ad.yieldmanager[1].txt
00168090 Cookie/Serving-sys TrackingCookie No 0 Yes No c:\documents and settings\administrator\cookies\administrator@serving-sys[1].txt
00168093 Cookie/Serving-sys TrackingCookie No 0 Yes No c:\documents and settings\administrator\cookies\administrator@bs.serving-sys[2].txt
00168109 Cookie/Adtech TrackingCookie No 0 Yes No c:\documents and settings\administrator\cookies\administrator@adtech[1].txt
00170554 Cookie/Overture TrackingCookie No 0 Yes No c:\documents and settings\administrator\cookies\administrator@overture[1].txt
03899061 Generic Trojan Virus/Trojan No 0 Yes No c:\mute.exe
06162619 Trj/Banbra.GQU Virus/Trojan No 1 Yes No c:\documents and settings\administrator\local settings\temp\temporary directory 1 for avenger.zip\avenger.exe
06162619 Trj/Banbra.GQU Virus/Trojan No 1 Yes No c:\documents and settings\administrator\my documents\downloads\avenger.zip[avenger.exe]
;===================================================================================================================================================================================
SUSPECTS
Sent Location
;===================================================================================================================================================================================
;===================================================================================================================================================================================
VULNERABILITIES
Id Severity Description
;===================================================================================================================================================================================
223917 HIGH MS10-084
223916 HIGH MS10-083
223914 HIGH MS10-081
223909 HIGH MS10-076
223906 HIGH MS10-073
223904 HIGH MS10-071
223355 HIGH MS10-069
223353 HIGH MS10-067
223352 HIGH MS10-066
223349 HIGH MS10-063
223346 HIGH MS10-061
222627 HIGH MS10-054
222626 HIGH MS10-053
222622 HIGH MS10-049
222621 HIGH MS10-048
222620 HIGH MS10-047
222470 HIGH MS10-046
222062 HIGH MS10-042
221290 HIGH MS10-035
221289 HIGH MS10-034
221287 HIGH MS10-032
219830 HIGH MS10-029
219822 HIGH MS10-021
219821 HIGH MS10-020
219647 HIGH MS10-018
217842 HIGH MS10-015
217839 HIGH MS10-012
217838 HIGH MS10-011
217834 HIGH MS10-008
217832 HIGH MS10-006
217831 HIGH MS10-005
217169 HIGH MS10-002
216839 HIGH MS10-001
215938 HIGH MS09-072
215935 HIGH MS09-069
215048 HIGH MS09-065
214076 HIGH MS09-059
214075 HIGH MS09-058
214074 HIGH MS09-057
214073 HIGH MS09-056
214072 HIGH MS09-055
214071 HIGH MS09-054
213109 HIGH MS09-046
212494 HIGH MS09-042
212493 HIGH MS09-041
212530 HIGH MS09-034
211784 HIGH MS09-032
211781 HIGH MS09-029
210625 HIGH MS09-026
210624 HIGH MS09-025
210621 HIGH MS09-022
210618 HIGH MS09-019
208380 HIGH MS09-015
208378 HIGH MS09-013
208377 HIGH MS09-012
206981 HIGH MS09-007
206980 HIGH MS09-006
204670 HIGH MS09-001
203505 HIGH MS08-071
202465 HIGH MS08-068
201683 HIGH MS08-067
201258 HIGH MS08-066
201256 HIGH MS08-064
201255 HIGH MS08-063
201253 HIGH MS08-061
209275 HIGH MS08-049
196455 MEDIUM MS08-037
194862 HIGH MS08-032
194860 HIGH MS08-030
;===================================================================================================================================================================================

Edited by za87, 24 December 2010 - 10:39 PM.


#13 Judicandus

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Posted 25 December 2010 - 08:21 AM

Hi za87,


Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Please click this link-->Jotti

When the jotti page has finished loading, click the Browse button and navigate to the following file and click Submit.

c:\mute.exe

Please post back the results of the scan in your next post.

If Jotti is busy, try the same at Virustotal: http://www.virustotal.com/

Your Windows needs updating.
Go to Microsoft's windows update site
and do all Critical Updates.

#14 za87

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Posted 25 December 2010 - 08:29 AM

File size: 137728 bytes
Filetype: PE32 executable for MS Windows (GUI) Intel 80386 32-bit
MD5: 4928fa5ed61c213b66ae8036a96037d1
SHA1: cf263c0d2ad337306abda3bbb50ac025af34b9ed
Packer (Drweb): UPX
Packer (Kaspersky): UPX

Results: Nothing found.

#15 Judicandus

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Posted 25 December 2010 - 07:28 PM

Hi za87,

How is your computer running?




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