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Windows won't boot in SafeMode


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#1 Goodrebels

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Posted 10 December 2010 - 05:57 PM

My wife had an incident while doing a browser search today. Ended up with her crashing the computer.

Now in when booting in safe mode it stops at the "System32\drivers\mup.sys" line.

Any thoughts?

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#2 Goodrebels

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Posted 10 December 2010 - 07:25 PM

Some additional information. Found the system disc. Started the computer from the orginal operating system disc.

After loading all the driver etc the Windows starting was shown then I got a blue screen of death.

Some of the suggestions on the error message were to check the HD for viruses and to "run CHKDSK /F to check for HD corruption then restart". I'm kind of stumped. How do I run software when the system won't boot?

#3 Mooseby

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Posted 11 December 2010 - 08:43 AM

Oook, not terrible, but you have to use the Recovery Console, so with the OS install disk you boot from the CD drive, there is a screen that appears which gives your the choice of install or repair from the recovery console, choose the recovery console. If you have never set the admin password just press enter.

Or are you saying that it starts the boot process and crashes before you get to the first option screen?

That I don't know how to work around.

Edited by Mooseby, 11 December 2010 - 08:43 AM.





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