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Safe Mode boot options are gone

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#1 JennhatesPCs


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  • Local time:11:23 AM

Posted 10 December 2010 - 04:52 PM

I am the reluctant IT person for a small company and know just enough about computers to get myself in trouble. I am working on a coworker's PC that has .exe file association problems after a recent rogue AV infection which I found and cleaned with Malwarebytes.

As I was attempting to start in Safe Mode today, I discovered that there are no safe mode options in the boot menu anymore. Unfortunately, I don't know whether this happened after MBAM removed the virus or not since I don't log into her PC often in safe mode or otherwise.

What could cause this issue and do you have any suggestions for fixing it?

Your help is appreciated.

Edited by hamluis, 11 December 2010 - 03:24 PM.
Moved from XP to Am I Infected ~ Hamluis.

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