This is my very first post, I looked through all the other posts and could not find one similar. So I do hope I am doing this the right way...
I have a Dell Laptop = Insperion 1721
I wasnt sure I even had a problem at first but now realize that I have a huge problem. I first noticed when trying to install the new version of Itunes, I got an error message stating that I could not install the new version. Didnt pay much attention to it went on with what I was doing online. Next time I opened my laptop a few programs wanted updating (Adobe, Java, HP) tried to install them all and none would work.
I thought the fix might be to uninstall them as maybe the files had become corrupt, but I could not install anything. Everytime I try I seem to get a new error message with a different set of words and numbers.
I spoke with the IT guy at work who recommended that I use the fix : Remove Internet Security 2010 (Uninstall Guide)
Which I have done twice today and nothing comes up infected. It let me install the Rkill program so I am guessing it is just programs already on the computer.
Thanks very much for any help..
Edited by Andrew, 10 December 2010 - 04:13 PM.
Mod Edit: Moved to AII from XP - AA