Summary of my problem with details and system information to follow: I have a usb flash drive (memory stick) that I am not able to access in My Computer or Windows Explorer (it doesn't show up). I have four usb ports in my system. Two are native to my iwill motherboard and two are on an add-in card which I will call Zeon. I have an optical mouse plugged into iwill. I have a printer with a highspeed cable in Zeon. I am able to transfer pictures from my digital camera through Zeon with no problems. I am also able to charge my old Motorola phone through Zeon with drivers I recently installed using a highspeed cable.
A. [System Summary]
iwill motherboard: kk266 plus
OS Name Microsoft Windows 2000 Professional
Version 5.0.2195 Service Pack 4 Build 2195
OS Manufacturer Microsoft Corporation
System Name ATHLON800
System Manufacturer VIA Technologies, Inc.
System Model VT8363
System Type X86-based PC
Processor x86 Family 6 Model 4 Stepping 2 AuthenticAMD ~851 Mhz
BIOS Version Award Modular BIOS v6.00PG
Windows Directory C:\WINNT
System Directory C:\WINNT\system32
Boot Device \Device\Harddisk0\Partition1
Total Physical Memory 523,764 KB
Available Physical Memory 181,800 KB
Total Virtual Memory 1,817,940 KB
Available Virtual Memory 1,156,324 KB
Page File Space 1,294,176 KB
Page File C:\pagefile.sys
B. Here's what happens when I have the stick plugged into zeon or iwill: The 'unplug or eject hardware' icon appears in the task bar. The corresponding dialog box lists it as -- USB Mass Storage Device, USB DISK USB Device, Generic volume - (D:)
Device Manager displays the following:
1. Disk Drives : USB DISK USB Device
a. Driver Details > C:\winnt\system32\drivers\disk.sys
2. Storage Volumes: Generic Volume
a. Driver Details is greyed out. When I select 'update driver', the 'upgrade device driver wizard' opens where I select the search for a suitable driver radio button > optional search locations (leave all unchecked) > the following is displayed -- A suitable driver for this device is already installed... or to reinstall the current driver, click next. The driver is identified as, C:\winnt\inf\volume.inf
i. I've tried to reinstall the current driver, but it does not solve the problem, and the 'driver details' button is still greyed out.
ii. I tried optional search locations: Microsoft windows update which reports the same 'suitable driver already installed' message. I understand that windows 2k is no longer supported.
3. Universal Serial Bus Controllers: USB Mass Storage Device
a. Driver Details > C:\winnt\system32\drivers\usbstor.sys
C. My Flash Drive
I am using a flash drive from a former employer (with their logo on it) and it is unlocked. I have no idea who manufactured it or it's capacity or usb version. As far as usb versions are concerned, most of what I know comes from:
D. My add-in card
1. I don't have any documentation (i.e. original packaging etc...). The card reads: ZEON 2 94V0 01 50; ports marked UJ1 and UJ2; Chip is Opti pci to usb open host controller, firelink, 82C861, 140149, 1OUE, made in taiwan.
a. Opti support: http://www.opti-inc.com/html/support.html
i. drivers: C:\winnt\system32\drivers\openhci.sys --- C:\winnt\system32\drivers\usbd.sys --- C:\winnt\system32\drivers\usbhub.sys --- C:\winnt\system32\usbui.dll
b. I cannot find a website for the manufacturer of the card and am not even sure if it is a 'Zeon'.
c. I searched for opti drivers and found for example: http://www.downloadpipe.com/drivers/review-OPTi-82C861-PCI-to-USB-Open-Host-Controller-1126554.html
... but I'm not sure this has anything to do with my problem or what kind of 'update' it is.
** It seems obvious to me that I need a driver for B.2.a. (above). Even if possible, I don't know how to manually install volume.inf. When I follow the steps above for driver update and specify a location, I am only able to select the directory C:\winnt\inf NOT volume.inf in that directory. I don't think this will help. Does anybody have or know where I can find an archive of drivers for old/non-supported operating systems? I've done some searching, trust me, but I could use expert help!!! What am I missing? I'm going to go pull my hair out now!