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Another google redirect problem


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#1 rh451

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Posted 10 December 2010 - 01:30 PM

Hi I'm a newbie so I apologize if I don't post this in the right spot.

I have a google redirect virus that I have been unable to remove following a tutorial I believe is on this site. I run Windows XP SP3 on a recent reinstall due to hard disc destroying infection. All was well until this problem appeared, I click on a google search results link and go to some oddball site.

I have run Avira (my virus program), malwarebytes, superantispyware, spybot snd, combofix, and ccleaner. I believe I followed the proper order but the instructions were very specific. My firewall was Windows but now I have Outpost.

I have not tried a registry cleaner.

Thank you for this wonderful site and the wealth of information here. And thanks in advance for any help you could give me.

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 boopme

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Posted 10 December 2010 - 01:53 PM

Hello,please do not use registry cleaners,they do more harm then good.
You also should mot run ComboFix on your own in the future. Having run it we need to see that log along with these.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Include your ComboFix log.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 rh451

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Posted 10 December 2010 - 05:16 PM

Thanks for getting me on track Boopme. I performed steps 6-9 and started a new post as per step 9.

#4 boopme

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Posted 10 December 2010 - 08:28 PM

You're welcome. The MR team is backlogged a few days. You will be answered,ALL logs are.

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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