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DDS, GMER, ComboFix don't scan


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#1 fred3

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Posted 10 December 2010 - 11:44 AM

I'm cleaning up a computer as I do quite often.
This one started because the computer was being sluggish and the sounds are coming out slowly and broken up.
I ran Anti Malwarebytes as usual and removed a few parasites (that's what I call all of them).
I ran CCleaner cleanup tools.
I ran HiJackThis! and removed unecessary stuff.
I fixed the sound problem by removing the device and letting it reinstall. But after a reboot, the sound problem reappeared.
So for whatever reason I decided maybe a rootkit or other hard thing to remove....
I downloaded DDS, GMER and ComboFix as I do in this situation.
DDS started but would not run - pretty much froze up the computer except the mouse cursor.
GMER started but would not run - ditto
ComboFix starts but stops after saying this should take 10 minutes or more.
Not on normal mode. Not in Safe Mode.
I've not seen this problem before....

I ran a collection of Root Kit programs: McAfee, Sophos, RootKitRevealer, RootRepeal, etc. I didn't find anything that seemed compelling. And, none of these tools seemed to be able to *do* anything but generate a list!! Bummer (or maybe not, eh?).


So, I'm still unsure if thiss machine has a parasite remaining but I'm concerned because all those tools don't run.
And, I still have to fix the sound problem.

Thanks

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#2 boopme

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Posted 10 December 2010 - 11:51 AM

Heelo, please repost this here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.

Run and post an OTL log.
  • 1. Please download OTL from one of the following mirrors:
  • This is THE Mirror
    2. Save it to your desktop.
    3. Double click on the Posted Image icon on your desktop.
    4. Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT

    5. Push the Quick Scan button.
    6. Two reports will open, copy and paste them in a reply here:
  • OTL.txt <-- Will be opened
  • Extra.txt <-- Will be minimized

Let me know if that went well.
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#3 quietman7

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Posted 10 December 2010 - 10:58 PM

Your log is posted here.

Now that your log is posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Response Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process or make things worst which would extend the time it takes to clean your computer.

From this point on the Malware Response Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Response Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have posted your log and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Response Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Response Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic until you are cleared by the Malware Response Team. If you still need assistance after your log has been reviewed and you have been cleared, please PM me or another moderator and we will re-open this topic.

Good luck with your log.
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