Phony Antivirus

I believe I am infected with Antivirus 2008, but I'm not sure. I was surfing the web when a pop up that looked like a virus scan came up. I regrettably did not take a careful look at it but it looked like Antivirus 2008 to me. I immediately clicked rkill and the scan came to a halt and the pop up closed. Here's the log for rkill:

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.
Ran as Ryan's Dell on 12/10/2010 at 10:02:51.


Services Stopped:


Processes terminated by Rkill or while it was running:


C:\Users\RYAN'S~1\AppData\Local\Temp\oxcaffkig\wtmlhqxaffm.exe
C:\Users\Ryan's Dell\Desktop\rkill.com


Rkill completed on 12/10/2010 at 10:03:11.




I don't know if this is where I'm supposed to post this but here it is. Anyway, I cut off my internet and did a full Malwarebytes scan. To my surprise, it found nothing. My computer seems to be running fine but the file that rkill found in my temp folder is still sitting there with several other files that were created at the same time. I worry that it will start up again soon. Help?

I run Windows 7 and have a Dell Studio; McAfee is my antivirus software.

Hello,Rkill may have stopped it from running. Let's do an online scan and see if there is anything else.

Please perform a scan with Eset Online Antiivirus Scanner.
This scan requires Internet Explorer to work. Vista/Windows 7 users need to run Internet Explorer as Administrator.
To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.

• Click the green button.
• Read the End User License Agreement and check the box:
• Check .
• Click the button.
• Accept any security warnings from your browser.
• Check
• Check Remove found threats and Scan potentially unwanted applications. (If given the option, choose "Quarantine" instead of delete.)
• Click the Start button.
• ESET will then download updates for itself, install itself, and begin scanning your computer.
• If offered the option to get information or buy software at any point, just close the window.
• The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
• When the scan completes, push
• Push , and save the file to your desktop as ESETScan.txt.
• Push the button, then Finish.
• Copy and paste the contents of ESETScan.txt in your next reply.

Note: A log.txt file will also be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
If you did not save the ESETScan log, click > Run..., then type or copy and paste everything in the code box below into the Open dialogue box:

C:\Program Files\ESET\EsetOnlineScanner\log.txt

• Click Ok and the scan results will open in Notepad.
• Copy and paste the contents of log.txt in your next reply.

-- Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

NOTE: In some instances if no malware is found there will be no log produced.

I can't find the ESET online scanner button in IE. Also, when I open IE it says "Internet explorer cannot display the webpage." The troubleshooting option couldn't identify the connection problem. Although firefox works just fine...

What next?

Please click Start > Run, type inetcpl.cpl in the runbox and press enter.

Click the Connections tab and click the LAN settings option.

Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.

Now check if the internet is working again.

ESET
When you click on this Eset Online Antiivirus Scanner. <<-- the Blue link on the page that pops up you click on the Green Start ESET Online Scanner button.

Here is the log. Doesn't seem to have anything to do with antivirus 2008, and the files are still obviously sitting there in my temp folder.


C:\ProgramData\Spybot - Search & Destroy\Recovery\CoolWWWSearchOleHelp1.zip Win32/Bagle.gen.zip worm cleaned by deleting - quarantined

I see that the files that rkill detected are still in my temp folder. I shouldn't just leave them there, right? What should I do?

Oh gawd. Now it's an effing disaster. I decided to try and manually delete the file. Instead of just typing in the location of the file:

C:\Users\RYAN'S~1\AppData\Local\Temp\oxcaffkig

I typed in the entire filename into explorer:

C:\Users\RYAN'S~1\AppData\Local\Temp\oxcaffkig\wtmlhqxaffm.exe

And pushed enter. Immediately, the same phony antivirus message came up again and I ran rkill to try and stop it but rkill wouldn't work! I tried ctrl alt delte to kill the task but that went down too. So I immediately shut off my computer and restarted in safe mode. I'm currently posting from another safe machine right now and can't believe I did something so stupid.

I am running malwarebytes on the infected machine, but considering it did not find the virus to begin with, I have doubts that it will find anything now. I was able to run rkill but the only task it killed was rkill. I do believe that the malware is still running, however, because when I try to turn on mcafee real-time scanning it immediately gets turned off again. PLEASE HELP!!! I've really done it now...

UPDATE: After malwarebytes finished running in safe mode, it found a Malware trace file and deleted it. I then tried to restart the computer but I think I was having difficulty hitting the right F key and windows told me that startup needed repairs, so I let it repair the startup process. In the process of doing so it prompted me if I wanted to do a system restore; I did so. After I did this, my computer started normally, and I could no longer find the malware files that I had initially found with rkill. So it seemed to be over.

I updated malwarebytes and rkill and ran malwarebytes. It seemed to find the same malware trace file and deleted it again. Also, McAfee real time scan would not stay on (I would activate it and then it would immediately deactivate before my eyes). I left my computer for a while and when I came back, McAfee had initiated a scan and real time scan was activated! I presume McAfee had updated itself while I was gone and had repaired an altered registry file. Anyway, I'm relieved to have my McAfee protection back and a full scan in progress, but I still am not at ease.

I will post the results of the scan, but even if it doesn't find anything, I'd like some help on how to ensure this crap is out of my system. I was thinking that steps 18-21 on this webpage might be a good place to start:

http://www.bleepingcomputer.com/virus-removal/remove-antivirus-2010

What do you think?

Hi ,OK you may have retored that infection and cleaned it again.
We will get it clean.
Please rerun ESET
Did you install MBAM in safe mode?


We will so a Safe mode scan with SAS also.

How to start Windows 7 in Safe Mode
Please download and scan with SUPERAntiSpyware Free

• Double-click SUPERAntiSypware.exe and use the default settings for installation.
• An icon will be created on your desktop. Double-click that icon to launch the program.
• If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
• If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
• In the Main Menu, click the Preferences... button.
• Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
• Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
  • Close browsers before scanning.
  • Scan for tracking cookies.
  • Terminate memory threats before quarantining.
• Click the "Close" button to leave the control center screen and exit the program.
• Do not run a scan just yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:

• Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
• On the left, make sure you check C:\Fixed Drive.
• On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
• After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
• Make sure everything has a checkmark next to it and click "Next".
• A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
• If asked if you want to reboot, click "Yes" and reboot normally.
• To retrieve the removal information after reboot, launch SUPERAntispyware again.
  • Click Preferences, then click the Statistics/Logs tab.
  • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
  • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
  • Please copy and paste the Scan Log results in your next reply.
• Click Close to exit the program.

If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

I'll do the ESET scan. As for MBAM, I already had it on my computer, and the scan I did in safe mode was when MBAM had last been updated on 10/29. The one I did in regular windows 7 was a fully updated version of MBAM.

I already have SUPERantispyware; I presume that I need to reinstall it for this to work, right? I will go ahead and do that for the purposes of promptness...

OK thanks. I asked as if MBAM was installed in Safe it needed to be reinstalled.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/12/2010 at 00:31 AM

Application Version : 4.46.1000

Core Rules Database Version : 5767
Trace Rules Database Version: 3579

Scan type : Complete Scan
Total Scan Time : 00:22:06

Memory items scanned : 310
Memory threats detected : 0
Registry items scanned : 13970
Registry threats detected : 0
File items scanned : 27958
File threats detected : 109

Trojan.Agent/Gen-IEFake
C:\USERS\RYAN'S DELL\APPDATA\LOCAL\TEMP\RARSFX0\H\IEXPLORE.EXE
C:\USERS\RYAN'S DELL\APPDATA\LOCAL\TEMP\RARSFX0\PROCS\IEXPLORE.EXE
C:\USERS\RYAN'S DELL\APPDATA\LOCAL\TEMP\RARSFX1\H\IEXPLORE.EXE
C:\USERS\RYAN'S DELL\APPDATA\LOCAL\TEMP\RARSFX1\PROCS\IEXPLORE.EXE
C:\Windows\Prefetch\IEXPLORE.EXE-B34F7666.pf
C:\Windows\Prefetch\IEXPLORE.EXE-E832367B.pf

Trojan.Agent/Gen-IExplorer[Fake]
C:\USERS\RYAN'S DELL\APPDATA\LOCAL\TEMP\RARSFX0\NIRD\IEXPLORE.EXE
C:\USERS\RYAN'S DELL\APPDATA\LOCAL\TEMP\RARSFX1\NIRD\IEXPLORE.EXE
C:\Windows\Prefetch\IEXPLORE.EXE-A0EB3714.pf

Adware.Tracking Cookie
core.insightexpressai.com [ C:\Users\Ryan's Dell\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\N8KTEPZ7 ]
www.naiadsystems.com [ C:\Users\Ryan's Dell\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\N8KTEPZ7 ]
C:\Users\Ryan's Dell\AppData\Roaming\Microsoft\Windows\Cookies\Low\ryan's_dell@ads.pointroll[1].txt
C:\Users\Ryan's Dell\AppData\Roaming\Microsoft\Windows\Cookies\Low\ryan's_dell@doubleclick[1].txt
C:\Users\Ryan's Dell\AppData\Roaming\Microsoft\Windows\Cookies\Low\ryan's_dell@collective-media[1].txt
C:\Users\Ryan's Dell\AppData\Roaming\Microsoft\Windows\Cookies\Low\ryan's_dell@pointroll[2].txt
C:\Users\Ryan's Dell\AppData\Roaming\Microsoft\Windows\Cookies\Low\ryan's_dell@serving-sys[1].txt
C:\Users\Ryan's Dell\AppData\Roaming\Microsoft\Windows\Cookies\Low\ryan's_dell@ad.wsod[2].txt
C:\Users\Ryan's Dell\AppData\Roaming\Microsoft\Windows\Cookies\Low\ryan's_dell@ads.bleepingcomputer[1].txt
C:\Users\Ryan's Dell\AppData\Roaming\Microsoft\Windows\Cookies\Low\ryan's_dell@atdmt[2].txt
C:\Users\Ryan's Dell\AppData\Roaming\Microsoft\Windows\Cookies\Low\ryan's_dell@bs.serving-sys[2].txt
C:\Users\Ryan's Dell\AppData\Roaming\Microsoft\Windows\Cookies\Low\ryan's_dell@ehg-eset.hitbox[1].txt
C:\Users\Ryan's Dell\AppData\Roaming\Microsoft\Windows\Cookies\Low\ryan's_dell@eset.122.2o7[1].txt
C:\Users\Ryan's Dell\AppData\Roaming\Microsoft\Windows\Cookies\Low\ryan's_dell@hitbox[1].txt
C:\Users\Ryan's Dell\AppData\Roaming\Microsoft\Windows\Cookies\Low\ryan's_dell@questionmarket[2].txt
.collective-media.net [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.collective-media.net [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.collective-media.net [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.collective-media.net [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.bs.serving-sys.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.serving-sys.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.serving-sys.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.serving-sys.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.serving-sys.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.serving-sys.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.serving-sys.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.serving-sys.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.doubleclick.net [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.apmebf.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.mediaplex.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.atdmt.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.atdmt.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.yieldmanager.net [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.overture.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.realmedia.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.realmedia.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.ru4.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.ru4.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.overture.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.imrworldwide.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.imrworldwide.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.2o7.net [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.at.atwola.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.tacoda.at.atwola.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.tacoda.at.atwola.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.tacoda.at.atwola.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.at.atwola.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.advertising.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.advertising.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.advertising.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.advertising.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.advertising.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.advertising.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.advertising.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
testdata.coremetrics.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.adserver.adtechus.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.mediaplex.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.insightexpressai.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.insightexpressai.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.insightexpressai.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.insightexpressai.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.insightexpressai.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.insightexpressai.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.questionmarket.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.revsci.net [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.questionmarket.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.questionmarket.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.statcounter.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.chitika.net [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.invitemedia.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.invitemedia.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
ad.yieldmanager.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
ad.yieldmanager.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.invitemedia.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.media6degrees.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.media6degrees.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.media6degrees.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.media6degrees.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.media6degrees.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.media6degrees.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.adxpose.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.tribalfusion.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.find.library.duke.edu [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.find.library.duke.edu [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
find.library.duke.edu [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.track.monitis.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.track.monitis.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.revsci.net [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.2o7.net [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.casalemedia.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.casalemedia.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.casalemedia.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.casalemedia.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.casalemedia.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.casalemedia.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.casalemedia.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.revsci.net [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.revsci.net [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.revsci.net [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]
.casalemedia.com [ C:\Users\Ryan's Dell\AppData\Roaming\Mozilla\Firefox\Profiles\g3j2z2ym.default\cookies.sqlite ]

Only problem is that I forgot to configure it before rebooting to safe mode. In other words, I skipped these steps:

# Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
# Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):

* Close browsers before scanning.
* Scan for tracking cookies.
* Terminate memory threats before quarantining.

I hope that's all right... let me know if I need to do it over again.

That was fine. No memory threats so we skirted. Do run ESET and let me know if there are any other issues.

Yay! No issues discovered with an ESET scan. Do you think I'm completely clean now? Thanks so much for your help!

I think you're good to go.!!