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system security pop ups in web browser


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2 replies to this topic

#1 kkula

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Posted 10 December 2010 - 05:23 AM

I am new to the forum so please excuse my ignorance of these things. The problem is this. We use Firefox in windows 7 and about five times now while surfing the net a security alert has popped up looking somewhat official in the web browser and it appears to be scanning the computer saying that we have virus and trojans etc. It usually happens to my wife and on different sites. When this has happened I have tried to close the browser which didn't work. I opened task manager and closed out of firefox, then reopened and continued searching without a problem. To my knowledge we didn't download anything but you know the message is a little scary as it looks like your computer is being scanned. Yesterday it happened and I noticed the address in the address bar was something like www1.savesecurity-foryou.com (long string of symbols following.) I tried to block that and other known malicious security type sites using the host file which was recommended by one spywarevoid.com. I typed that info in and it doesn't even appear in the host file with all the others. So I wondered if we were infected. So far I have run Mbam and it found just one ebay related thing so I deleted it. But that was it. CC cleaner didn't seem to find anything in the registry. I even ran a program called rkill from bleeping computers and that didn't show any problems. I also did a scan with hijackthis but am not knowledgeable to go further.

Anybody have any wisdom about this. I was thinking since the same warning was coming up something may be embedded or hidden in there that avast and mbam aren't finding.

Sorry for the long post but I wanted to give as much info as I could.

Thanks, I attached the log if somebody needs to see it.

Attached Files



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#2 Shannon2012

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Posted 17 December 2010 - 05:13 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic and do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Shannon

#3 thcbytes

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Posted 25 December 2010 - 12:09 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
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