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19 replies to this topic

#1 monicalvly

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Posted 10 December 2010 - 01:03 AM

Where can I get NTVDM.EXE file. I am trying to load a program and when it starts installing it says ntvdm.exe file missing. I try to ignore and install but no luck software does not run. Please help. thank you in advance. :tvhorror:

(Moderator edit: added Topic Description. jgw)

Edited by jgweed, 10 December 2010 - 10:11 AM.


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#2 dc3

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Posted 10 December 2010 - 01:37 AM

H monicalvly, and welcome to BleepingComputer.

Would you please post the entire error?

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#3 monicalvly

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Posted 10 December 2010 - 01:51 AM

I installed AVG and i think problem is due to that. I am trying to install a software but it is not working. When i try to run it the message says NTVDM.exe file missing so please reinstall the program.

#4 dc3

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Posted 10 December 2010 - 01:52 AM

A couple of questions.

Is this a 32-bit or 64-bit version of W7?

Are you running in Compatibility Mode?

What is the program that you are trying to load?

Is this a download or from a CD?

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#5 monicalvly

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Posted 10 December 2010 - 01:54 AM

64 bit windows 7
It is a astrology software

It is downloaded from cd

#6 dc3

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Posted 10 December 2010 - 02:11 AM

The reason that I'm asking what this program is so that I can tell if it is compatible with W7.

I also asked if you were running in Compatibility Mode. If you aren't familiar I've provided instructions for using it.

Run the Program Compatibility Wizard

Open the Program Compatibility Wizard by clicking the Start button Picture of the Start button, clicking Control Panel, clicking Programs, and then clicking Use an older program with this version of Windows.

Follow the instructions in the wizard.

If you cannot install a program, insert the installation disc for the program and, using the wizard, browse to the program's setup file, usually called Setup.exe, Install.exe, or something similar. The wizard is not designed to work on programs that have an .msi file name extension.

To change compatibility settings manually for a program, right-click the icon for the program, click Properties, and then click the Compatibility tab.

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#7 monicalvly

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Posted 10 December 2010 - 02:20 AM

Yes i try to run in compability mode this software works fine on my other laptop with windows 7 please see attached message window and thank you for helping out. :thumbsup:

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#8 dc3

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Posted 10 December 2010 - 03:02 AM

Try running sfc /scannow.

Click on All Programs and Accessories, then right click on Command Prompt and click on Run as administrator. Type in sfc /scannow and press Enter.

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#9 monicalvly

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Posted 10 December 2010 - 03:09 AM

Did that

#10 dc3

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Posted 10 December 2010 - 03:17 AM

Ok, rather than playing twenty questions, what have you tried.

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#11 monicalvly

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Posted 10 December 2010 - 03:28 AM

run as administrator, compability mode, tried installing in safe mode, sfc /scannow did that and it says one file correct but can not fix it

#12 dc3

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Posted 10 December 2010 - 03:36 AM

Try doing a System Restore.

Go to Start> All Programs> Accessories> System Tools> System Restore.

Click on System Restore and then click on Next for the two following pages.

On the page titled Choose a Restore Point click on a date prior to your current problem and then click on Next. To see earlier restore points click on Show Other Restore Points.

On the following page you will have the option to view the programs and drivers that will be deleted. To go to the next page click on close and then Next.

On the following page click on Finish. You will then be prompted to confirm that you want to start the System Restore by clicking of Yes. This will immediately restart your computer to finish the System Restore.

After the computer has restarted click on Close.

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#13 monicalvly

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Posted 10 December 2010 - 03:45 AM

ok i will do that and let you know thank you for helping

#14 PolaBar

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Posted 10 December 2010 - 07:33 AM

Is the laptop you have that it works on 32 bit or 64 bit?

ntvdm.exe is for running dos based programs on 32 bit versions and is not included in 64 bit version. You will need to run in virtual xp mode (not available in home version. only professional and ultimate)

#15 dc3

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Posted 10 December 2010 - 12:08 PM

Is the laptop you have that it works on 32 bit or 64 bit?

.

In post #5 they have stated that it is a 64-bit version.

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