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new modem, old router, no internet


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#1 LadyGhoul

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Posted 09 December 2010 - 09:24 PM

There was a power outage at my house and everything got fried, including the modem. the router still works fine, but i had to buy a new modem. it's a Motorola Surfboard SB5101 cable modem, and the router is a D-Link WBR 2310. I hooked up everything like it should be: modem to router, router to computer, but no internet. If the computer is hooked directly to the modem, internet works fine, but connected to the router, nothing happens. The network comes up, but says "no internet access." I tried unplugging each and plugging them back in, resetting them, but to no avail. Any help??

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#2 BeachBumLI

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Posted 10 December 2010 - 10:49 AM

Could be a compatability issue between the router and the modem. First thing I would try doing is updating the router firmware.

From the website it appears that the latest firmware version is 1.05. For instructions on how to upgrade the firmware on your particular router, please follow the instructions listed here:
http://www.dlink.com/support/faq/?prod_id=2283
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#3 hamluis

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Posted 12 December 2010 - 01:26 PM

I would not be convinced about the functionality of the router, based on what you've stated.

If the connection works minus the router...I could not assume that the router is working as it should.

Louis




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