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xp pro will not install updates


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10 replies to this topic

#1 mackd

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Posted 09 December 2010 - 05:45 PM

I tryed going to the back ground intellagence to check bits and had no luck. All of microsoft info did not help me. I have 39 updates and cannot install any. I have run super antisppyware and malwarebytes . Both scaned no problem with malware or virus.
I tryed chkdsk on comand and it never completed.hope someone can help.thanks, Mack

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#2 dc3

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Posted 09 December 2010 - 08:54 PM

Have you tried to manually install the updates from the Microsoft web site?

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#3 noknojon

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Posted 10 December 2010 - 05:50 AM

Hi -
As an aside only to the response from dc3 -

CMD /C ECHO Y|CHKDSK C: /R | SHUTDOWN /R /T 30
If the above code is the one you used for the disk check , do you know at what stage the check stopped (stage 1 2 3 4 or 5) -
This could also be a hardware problem if you can not perform this check -
Retry with this code in the Run Box , make sure all other programs are closed (the code gives you 30 seconds) and let it run without touching your system -

Thank You -

#4 mackd

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Posted 10 December 2010 - 08:18 PM

Thanks for info on chkdsk. I ran the check and it completed with no problem. I could not manualry download updates. At the side of each update there was a red icon for failed. The info said to click on it and it would tell you how to solve the problem. When you click nothen happens.Do you know of ahything else i can scan with that may help me find the problem?Thanks, Mack

#5 dc3

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Posted 11 December 2010 - 12:29 PM

What browser are you using?

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#6 mackd

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Posted 12 December 2010 - 11:00 AM

I NORMALLY USE FIREFOX, BUT I THINK I HAVE USED BOTH TRYING TO UPDATE.

#7 dc3

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Posted 12 December 2010 - 11:12 AM

When you say that you have used both, what is the second browser?

If you haven't already tried Internet Explorer at the download center, then I would suggest doing that.

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#8 dc3

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Posted 12 December 2010 - 11:36 AM

Did you try Noknojon's suggestion?

As they pointed out, it would help to know in which step the chkdsk stopped.



On a side note. In Internet etiquette posting in all upper case letters is considered yelling. :whistle:

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#9 dc3

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Posted 12 December 2010 - 11:56 AM

Another thought...

Have you run a repair installation using a XP CD-ROM?

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#10 mackd

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Posted 20 December 2010 - 03:46 PM

the chkdsk completed all 5 with no problem. i will try the repair you mentioned.

#11 dc3

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Posted 21 December 2010 - 04:59 AM

Actually, I was asking if you had done the repair installation before as there is a problem which can be caused by it.

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