Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Help! I've been infected!


  • This topic is locked This topic is locked
7 replies to this topic

#1 unfortunatefool

unfortunatefool

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:12:50 AM

Posted 09 December 2010 - 12:49 AM

I've run a myriad of scans I've found in these forums in safe mode to no avail. Please someone help me out.

Any info, tips, etc. would be incredibly appreciated.

Here is my HijackThis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:47:32 AM, on 12/9/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell.com
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\4.3.0.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\4.3.0.5\IPSBHO.DLL
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\4.3.0.5\coIEPlg.dll
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [lxecmon.exe] "C:\Program Files\Lexmark Pro800-Pro900 Series\lxecmon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark Pro800-Pro900 Series\ezprint.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [ISUSPM Startup] c:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SDFix] C:\SDFix\RunThis.bat /second
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.mail.live.com/mail/w1/resources/MSNPUpld.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1124259306984
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://india2.webex.com/client/T25L/support/ieatgpc.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Amazon Download Agent - Unknown owner - C:\Program Files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: IHA_MessageCenter - Unknown owner - C:\Program Files\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IS360service - IObit - C:\Program Files\IObit\IObit Security 360\IS360srv.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: lxecCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxecserv.exe
O23 - Service: lxec_device - - C:\WINDOWS\system32\lxeccoms.exe
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\4.3.0.5\ccSvcHst.exe
O23 - Service: NAV Alert - Unknown owner - C:\PROGRA~1\Navnt\alertsvc.exe (file missing)
O23 - Service: NAV Auto-Protect - Unknown owner - C:\PROGRA~1\Navnt\navapsvc.exe (file missing)
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Norton Program Scheduler - Unknown owner - C:\PROGRA~1\Navnt\npssvc.exe (file missing)
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 10000 bytes

Edited by elise025, 09 December 2010 - 06:13 AM.
Since a log is posted, I am moving this to the malware removal forum ~ Elise


BC AdBot (Login to Remove)

 


#2 B-boy/StyLe/

B-boy/StyLe/

    Bleepin' Freestyler


  • Malware Response Team
  • 8,307 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Bulgaria
  • Local time:08:50 AM

Posted 16 December 2010 - 03:18 AM

Hello and welcome to Bleeping Computer :welcome:

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log



Regards,
Georgi :hello:

cXfZ4wS.png


#3 unfortunatefool

unfortunatefool
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:12:50 AM

Posted 19 December 2010 - 09:53 PM

So sorry I haven't responded, B-boy! I've been traveling back to California for the holidays. Thanks a million for getting back to me.

I'm ready to tackle this!

I'm running these scans in Safe Mode with Networking as Administrator. If you'd like me to run them in Normal Mode let me know. My computer is running really slow in Normal Mode with Googleupdate.exe as a file I can't stop from running. Here are the results:

DDS LOG (w/ attached text as an attachment)


DDS (Ver_10-12-12.02) - NTFSx86 NETWORK
Run by Administrator at 17:10:03.59 on Sun 12/19/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.258 [GMT -5:00]

AV: Norton 360 *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *Enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com
mURLSearchHooks: H - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\4.1.0.32\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\4.1.0.32\IPSBHO.DLL
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\4.1.0.32\coIEPlg.dll
mRun: [IntelWireless] c:\program files\intel\wireless\bin\ifrmewrk.exe /tf Intel PROSet/Wireless
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [lxecmon.exe] "c:\program files\lexmark pro800-pro900 series\lxecmon.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
Notify: igfxcui - igfxdev.dll
Notify: IntelWireless - c:\program files\intel\wireless\bin\LgNotify.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\jh1162gb.default\
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\emusic download manager\plugin\npemusic.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\IPSFFPlgn
FF - Ext: Norton Toolbar: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62} - c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\coFFPlgn
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}

============= SERVICES / DRIVERS ===============

S0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2010-12-12 28552]
S0 SymDS;Symantec Data Store; [x]
S0 SymEFA;Symantec Extended File Attributes; [x]
S1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\definitions\bashdefs\20100211.001\BHDrvx86.sys [2010-12-12 536112]
S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0401000.020\cchpx86.sys [2010-12-12 501888]
S1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
S1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0401000.020\Ironx86.sys [2010-12-12 116784]
S2 BCMNTIO;BCMNTIO;c:\progra~1\checkit\diagno~1\BCMNTIO.sys [2006-12-6 3744]
S2 IHA_MessageCenter;IHA_MessageCenter;c:\program files\verizon\iha_messagecenter\bin\Verizon_IHAMessageCenter.exe [2010-10-13 98304]
S2 lxec_device;lxec_device;c:\windows\system32\lxeccoms.exe -service --> c:\windows\system32\lxeccoms.exe -service [?]
S2 lxecCATSCustConnectService;lxecCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxecserv.exe [2010-1-18 193192]
S2 MAPMEM;MAPMEM;c:\progra~1\checkit\diagno~1\MAPMEM.sys [2006-12-6 3904]
S2 N360;Norton 360;c:\program files\norton 360\engine\4.1.0.32\ccSvcHst.exe [2010-12-12 126392]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-12-12 102448]
S3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\definitions\ipsdefs\20091105.001\IDSxpx86.sys [2010-12-12 329592]
S3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\definitions\virusdefs\20101018.002\naveng.sys [2010-12-12 86064]
S3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\definitions\virusdefs\20101018.002\navex15.sys [2010-12-12 1371184]
S4 Amazon Download Agent;Amazon Download Agent;c:\program files\amazon\amazon games & software downloader\amazongsdownloaderservice.exe --> c:\program files\amazon\amazon games & software downloader\AmazonGSDownloaderService.exe [?]
S4 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-10-24 136176]
S4 NAV Alert;NAV Alert;c:\progra~1\navnt\alertsvc.exe --> c:\progra~1\navnt\alertsvc.exe [?]
S4 NAV Auto-Protect;NAV Auto-Protect;c:\progra~1\navnt\navapsvc.exe --> c:\progra~1\navnt\navapsvc.exe [?]
S4 NAVAP;NAVAP;c:\windows\system32\drivers\navap.sys [2005-7-12 170640]

=============== Created Last 30 ================

2010-12-16 21:21:20 -------- d-----r- C:\32788R22FWJFW.0.tmp
2010-12-16 21:11:48 -------- d-s---w- C:\ComboFix
2010-12-13 03:01:36 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
2010-12-13 02:38:58 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2010-12-13 02:38:58 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-12-13 02:38:49 -------- d-----w- c:\program files\Symantec
2010-12-13 02:35:59 362032 ----a-r- c:\windows\system32\drivers\n360\0401000.020\symtdi.sys
2010-12-13 02:35:59 340016 ----a-r- c:\windows\system32\drivers\n360\0401000.020\symtdiv.sys
2010-12-13 02:35:59 172592 ----a-r- c:\windows\system32\drivers\n360\0401000.020\SymEFA.sys
2010-12-13 02:35:58 43696 ----a-r- c:\windows\system32\drivers\n360\0401000.020\srtspx.sys
2010-12-13 02:35:58 328752 ----a-r- c:\windows\system32\drivers\n360\0401000.020\SymDS.sys
2010-12-13 02:35:58 325680 ----a-r- c:\windows\system32\drivers\n360\0401000.020\srtsp.sys
2010-12-13 02:35:58 116784 ----a-r- c:\windows\system32\drivers\n360\0401000.020\Ironx86.sys
2010-12-13 02:35:56 501888 ----a-r- c:\windows\system32\drivers\n360\0401000.020\cchpx86.sys
2010-12-13 02:34:18 -------- d-----w- c:\windows\system32\drivers\n360\0401000.020
2010-12-13 02:34:18 -------- d-----w- c:\windows\system32\drivers\N360
2010-12-13 02:34:10 -------- d-----w- c:\program files\Norton 360
2010-12-13 02:33:13 -------- d-----w- c:\program files\NortonInstaller
2010-12-13 01:48:43 -------- d-sha-r- C:\cmdcons
2010-12-13 01:44:50 98816 ----a-w- c:\windows\sed.exe
2010-12-13 01:44:50 89088 ----a-w- c:\windows\MBR.exe
2010-12-13 01:44:50 256512 ----a-w- c:\windows\PEV.exe
2010-12-13 01:44:50 161792 ----a-w- c:\windows\SWREG.exe
2010-12-13 01:36:45 215920 ----a-w- c:\windows\system32\muweb.dll
2010-12-12 23:59:48 -------- d-----w- c:\docume~1\admini~1\locals~1\applic~1\Adobe
2010-12-12 20:24:29 -------- d-----w- c:\docume~1\admini~1\locals~1\applic~1\Apple Computer
2010-12-12 20:24:03 -------- d-----w- c:\program files\backups
2010-12-11 21:25:07 -------- d-----w- c:\program files\Panda Security
2010-12-09 05:13:49 388608 ----a-w- c:\program files\HijackThis.exe
2010-12-08 22:06:24 -------- d-----w- c:\docume~1\admini~1\applic~1\Malwarebytes
2010-12-08 04:16:28 -------- d-----w- c:\program files\ESET
2010-12-07 23:30:51 -------- d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-12-07 23:30:51 -------- d-----w- c:\docume~1\admini~1\applic~1\SUPERAntiSpyware.com
2010-12-07 23:30:34 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-12-07 23:24:14 -------- d-sh--w- c:\documents and settings\administrator\IECompatCache
2010-12-07 23:00:45 578560 ----a-w- c:\windows\system32\dllcache\user32.dll
2010-12-07 22:57:59 -------- d-----w- c:\windows\ERUNT
2010-12-07 22:35:11 -------- d-----w- C:\SDFix
2010-12-07 15:57:26 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-07 15:57:24 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-12-07 15:57:20 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-07 15:57:20 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-12-05 20:02:48 -------- d-----w- c:\docume~1\admini~1\locals~1\applic~1\Mozilla
2010-12-02 19:06:10 -------- d-----w- c:\program files\common files\Motive
2010-12-02 19:05:53 9836032 ----a-w- c:\windows\VerizonDM.msi
2010-12-02 19:04:35 -------- d-----w- c:\windows\FIOS
2010-12-02 19:00:01 -------- d-----w- c:\program files\Verizon

==================== Find3M ====================

2010-09-28 20:44:52 4184352 ----a-w- c:\windows\system32\usbaaplrc.dll
2006-01-07 01:42:31 42028382 ----a-w- c:\program files\NIS06900.exe
2005-07-14 00:48:51 36959004 ----a-w- c:\program files\NIS05ENG.exe

============= FINISH: 17:11:53.75 ===============

Here is the GMER Log:

GMER 1.0.15.15530 - http://www.gmer.net
Rootkit scan 2010-12-19 21:50:37
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 HTS548080M9AT00 rev.MG4OA5EA
Running: gmer.exe; Driver: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pxtdypow.sys


---- Kernel code sections - GMER 1.0.15 ----

? C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\mbr.sys The system cannot find the file specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Mozilla Firefox\firefox.exe[500] ntdll.dll!LdrLoadDll 7C9163C3 5 Bytes JMP 029A003A
.text C:\Program Files\Mozilla Firefox\plugin-container.exe[788] USER32.dll!TrackPopupMenu 7E46531E 5 Bytes JMP 10402342 C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)

---- Devices - GMER 1.0.15 ----

Device \FileSystem\Fastfat \Fat F70BFD20

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- Registry - GMER 1.0.15 ----

Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@DeviceNotSelectedTimeout 15
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@GDIProcessHandleQuota 10000
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@Spooler yes
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@swapdisk
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@TransmissionRetryTimeout 90
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@USERProcessHandleQuota 10000
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@RequireSignedAppInit_DLLs 1
Reg HKLM\SOFTWARE\Classes\CLSID\{31E3FC97-DFA6-BD2D-E982-A7B9DBD87050}\Implemented Categories\{62C8FE65-4EBB-45E7-B440-6E39B2CDBF29}
Reg HKLM\SOFTWARE\Classes\CLSID\{31E3FC97-DFA6-BD2D-E982-A7B9DBD87050}\Implemented Categories\{62C8FE65-4EBB-45E7-B440-6E39B2CDBF29}@
Reg HKLM\SOFTWARE\Classes\CLSID\{31E3FC97-DFA6-BD2D-E982-A7B9DBD87050}\InprocServer32@ mscoree.dll
Reg HKLM\SOFTWARE\Classes\CLSID\{31E3FC97-DFA6-BD2D-E982-A7B9DBD87050}\InprocServer32@ThreadingModel Both
Reg HKLM\SOFTWARE\Classes\CLSID\{31E3FC97-DFA6-BD2D-E982-A7B9DBD87050}\InprocServer32@Class System.Security.Cryptography.HMACSHA1
Reg HKLM\SOFTWARE\Classes\CLSID\{31E3FC97-DFA6-BD2D-E982-A7B9DBD87050}\InprocServer32@Assembly mscorlib, Version=1.0.5000.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Reg HKLM\SOFTWARE\Classes\CLSID\{31E3FC97-DFA6-BD2D-E982-A7B9DBD87050}\InprocServer32@RuntimeVersion v1.1.4322
Reg HKLM\SOFTWARE\Classes\CLSID\{31E3FC97-DFA6-BD2D-E982-A7B9DBD87050}\InprocServer32\1.0.5000.0
Reg HKLM\SOFTWARE\Classes\CLSID\{31E3FC97-DFA6-BD2D-E982-A7B9DBD87050}\InprocServer32\1.0.5000.0@Class System.Security.Cryptography.HMACSHA1
Reg HKLM\SOFTWARE\Classes\CLSID\{31E3FC97-DFA6-BD2D-E982-A7B9DBD87050}\InprocServer32\1.0.5000.0@Assembly mscorlib, Version=1.0.5000.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Reg HKLM\SOFTWARE\Classes\CLSID\{31E3FC97-DFA6-BD2D-E982-A7B9DBD87050}\InprocServer32\1.0.5000.0@RuntimeVersion v1.1.4322
Reg HKLM\SOFTWARE\Classes\CLSID\{31E3FC97-DFA6-BD2D-E982-A7B9DBD87050}\ProgId@ System.Security.Cryptography.HMACSHA1
Reg HKLM\SOFTWARE\Classes\CLSID\{77F8D6E9-F0A7-8D50-B905-CAC75B2E221B}\Verb\3
Reg HKLM\SOFTWARE\Classes\CLSID\{77F8D6E9-F0A7-8D50-B905-CAC75B2E221B}\Verb\3@ &Quick View,0,2
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\AuxUserType\2
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\AuxUserType\2@ Video Clip
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\DataFormats\DefaultSet
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\DataFormats\DefaultSet@ AVIFile
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\DataFormats\GetSet
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\DataFormats\GetSet\0
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\DataFormats\GetSet\0@ Embed Source,1,8,1
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\DataFormats\GetSet\1
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\DataFormats\GetSet\1@ 3,1,32,1
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\DataFormats\GetSet\2
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\DataFormats\GetSet\2@ 8,1,1,1
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\DefaultIcon@ mplay32.exe,3
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\Implemented Categories\{7DD95801-9882-11CF-9FA9-00AA006C42C4}
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\Implemented Categories\{7DD95801-9882-11CF-9FA9-00AA006C42C4}@
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\Implemented Categories\{7DD95802-9882-11CF-9FA9-00AA006C42C4}
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\Implemented Categories\{7DD95802-9882-11CF-9FA9-00AA006C42C4}@
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\InprocHandler32@ ole32.dll
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\Insertable@
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\LocalServer@ mplay32.exe /avi
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\LocalServer32@ mplay32.exe /avi
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\MiscStatus@ 0
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\PersistentHandler@ {098f2470-bae0-11cd-b579-08002b30bfeb}
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\ProgID@ AVIFile
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\verb\0
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\verb\0@ &Play,0,3
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\verb\1
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\verb\1@ &Edit,0,2
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\verb\2
Reg HKLM\SOFTWARE\Classes\CLSID\{BB55E03B-8313-39B8-6664-72DC1427FEC0}\verb\2@ &Open,0,2

---- EOF - GMER 1.0.15 ----

Thanks so much!

Sincerely,
Matt

Attached Files



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:50 AM

Posted 20 December 2010 - 07:25 PM

Hello

My name is gringo and I will be taking over from this point and untill we finish.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes unless I tell you so.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

If you have not done so please Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.



I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 unfortunatefool

unfortunatefool
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:12:50 AM

Posted 20 December 2010 - 10:21 PM

I ran Combofix in Safe Mode as Administrator, but my computer is still running incredibly slow.

I got the message before Combofix started to disable Norton Antivirus, but there was no way to disable it. The only option for Norton 360 in Safe Mode is to run a scan.

Here is the Combofix log:

ComboFix 10-12-20.01 - Administrator 12/20/2010 21:38:43.4.1 - x86 NETWORK
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.344 [GMT -5:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
AV: Norton 360 *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *Enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\Oeminfo.ini

.
((((((((((((((((((((((((( Files Created from 2010-11-21 to 2010-12-21 )))))))))))))))))))))))))))))))
.

2010-12-13 03:01 . 2009-06-30 15:37 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
2010-12-13 02:38 . 2010-12-13 02:38 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2010-12-13 02:38 . 2010-12-13 02:38 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-12-13 02:38 . 2010-12-13 02:39 -------- d-----w- c:\program files\Symantec
2010-12-13 02:34 . 2010-12-13 02:34 -------- d-----w- c:\windows\system32\drivers\N360
2010-12-13 02:34 . 2010-12-13 02:34 -------- d-----w- c:\program files\Norton 360
2010-12-13 02:33 . 2010-12-13 02:33 -------- d-----w- c:\program files\NortonInstaller
2010-12-13 01:36 . 2009-08-07 00:23 215920 ----a-w- c:\windows\system32\muweb.dll
2010-12-12 23:59 . 2010-12-12 23:59 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Adobe
2010-12-12 20:24 . 2010-12-12 20:24 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Apple Computer
2010-12-12 20:24 . 2010-12-13 01:35 -------- d-----w- c:\program files\backups
2010-12-11 21:25 . 2010-12-13 02:59 -------- d-----w- c:\program files\Panda Security
2010-12-09 05:13 . 2010-12-09 05:13 388608 ----a-w- c:\program files\HijackThis.exe
2010-12-08 22:06 . 2010-12-08 22:06 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2010-12-08 04:16 . 2010-12-08 04:16 -------- d-----w- c:\program files\ESET
2010-12-07 23:30 . 2010-12-07 23:30 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2010-12-07 23:30 . 2010-12-07 23:30 -------- d-----w- c:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com
2010-12-07 23:30 . 2010-12-07 23:31 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-12-07 23:24 . 2010-12-07 23:24 -------- d-sh--w- c:\documents and settings\Administrator\IECompatCache
2010-12-07 23:00 . 2010-12-07 23:00 578560 ----a-w- c:\windows\system32\dllcache\user32.dll
2010-12-07 22:57 . 2010-12-07 22:58 -------- d-----w- c:\windows\ERUNT
2010-12-07 22:35 . 2010-12-10 22:38 -------- d-----w- C:\SDFix
2010-12-07 15:57 . 2010-11-29 22:42 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-07 15:57 . 2010-12-07 15:57 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-12-07 15:57 . 2010-12-15 19:25 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-12-07 15:57 . 2010-11-29 22:42 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-05 20:02 . 2010-12-05 20:02 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Mozilla
2010-12-02 19:06 . 2010-12-02 19:08 -------- d-----w- c:\program files\Common Files\Motive
2010-12-02 19:05 . 2010-09-30 00:57 9836032 ----a-w- c:\windows\VerizonDM.msi
2010-12-02 19:05 . 2010-12-02 19:05 -------- d-----w- c:\documents and settings\All Users\Application Data\Motive
2010-12-02 19:04 . 2010-12-02 19:04 -------- d-----w- c:\windows\FIOS
2010-12-02 19:00 . 2010-12-02 19:05 -------- d-----w- c:\program files\Verizon

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-09-28 20:44 . 2010-01-14 15:16 41984 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2010-09-28 20:44 . 2010-01-14 15:16 4184352 ----a-w- c:\windows\system32\usbaaplrc.dll
2006-01-07 01:42 . 2006-01-07 01:42 42028382 ----a-w- c:\program files\NIS06900.exe
2005-07-14 00:48 . 2005-07-14 00:48 36959004 ----a-w- c:\program files\NIS05ENG.exe
2008-06-30 17:44 . 2008-08-27 00:49 324976 ----a-w- c:\program files\mozilla firefox\components\coFFPlgn.dll
.

((((((((((((((((((((((((((((( SnapShot@2010-12-13_01.57.56 )))))))))))))))))))))))))))))))))))))))))
.
+ 2010-12-13 02:35 . 2010-02-27 02:23 43696 c:\windows\system32\drivers\N360\0401000.020\srtspx.sys
+ 2010-12-13 02:35 . 2010-02-04 01:40 340016 c:\windows\system32\drivers\N360\0401000.020\symtdiv.sys
+ 2010-12-13 02:35 . 2010-02-04 01:40 362032 c:\windows\system32\drivers\N360\0401000.020\symtdi.sys
+ 2010-12-13 02:35 . 2010-02-04 01:40 172592 c:\windows\system32\drivers\N360\0401000.020\SymEFA.sys
+ 2010-12-13 02:35 . 2010-02-04 01:40 328752 c:\windows\system32\drivers\N360\0401000.020\SymDS.sys
+ 2010-12-13 02:35 . 2010-02-27 02:23 325680 c:\windows\system32\drivers\N360\0401000.020\srtsp.sys
+ 2010-12-13 02:35 . 2010-02-27 02:23 116784 c:\windows\system32\drivers\N360\0401000.020\Ironx86.sys
+ 2010-12-13 02:35 . 2010-02-25 23:22 501888 c:\windows\system32\drivers\N360\0401000.020\cchpx86.sys
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2004-10-30 385024]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2005-05-31 122941]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2004-09-13 155648]
"lxecmon.exe"="c:\program files\Lexmark Pro800-Pro900 Series\lxecmon.exe" [2010-05-17 770728]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-09-22 47904]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-11-11 421160]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
2004-09-07 21:08 110592 ----a-w- c:\program files\Intel\Wireless\Bin\LgNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2003-11-19 22:48 32881 ----a-w- c:\program files\Java\j2re1.4.2_03\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\rundisabled]
"PCMService"="c:\program files\Dell\Media Experience\PCMService.exe"
"Dell QuickSet"=c:\program files\Dell\QuickSet\quickset.exe
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe"
"igfxtray"=c:\windows\system32\igfxtray.exe
"igfxpers"=c:\windows\system32\igfxpers.exe
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe"
"AmazonGSDownloaderTray"=c:\program files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe
"ISUSScheduler"="c:\progra~1\common~1\instal~1\update~1\issch.exe" -start
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
"KernelFaultCheck"=%systemroot%\system32\dumprep 0 -k
"LogitechQuickCamRibbon"="c:\program files\Logitech\Logitech WebCam Software\LWS.exe" /hide
"ISUSPM Startup"=c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\lxeccoms.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"86:TCP"= 86:TCP:BroadCam Video Streaming Server Web Server
"50000:UDP"= 50000:UDP:IHA_MessageCenter

S0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [12/12/2010 10:01 PM 28552]
S0 SymDS;Symantec Data Store; [x]
S0 SymEFA;Symantec Extended File Attributes; [x]
S1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\BASHDefs\20100211.001\BHDrvx86.sys [12/12/2010 9:35 PM 536112]
S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0401000.020\cchpx86.sys [12/12/2010 9:35 PM 501888]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2/17/2010 1:25 PM 12872]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [5/10/2010 1:41 PM 67656]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\0401000.020\Ironx86.sys [12/12/2010 9:35 PM 116784]
S2 BCMNTIO;BCMNTIO;c:\progra~1\CheckIt\DIAGNO~1\BCMNTIO.sys [12/6/2006 4:53 PM 3744]
S2 IHA_MessageCenter;IHA_MessageCenter;c:\program files\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [10/13/2010 5:06 PM 98304]
S2 lxec_device;lxec_device;c:\windows\system32\lxeccoms.exe -service --> c:\windows\system32\lxeccoms.exe -service [?]
S2 lxecCATSCustConnectService;lxecCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxecserv.exe [1/18/2010 5:35 PM 193192]
S2 MAPMEM;MAPMEM;c:\progra~1\CheckIt\DIAGNO~1\MAPMEM.sys [12/6/2006 4:53 PM 3904]
S2 N360;Norton 360;c:\program files\Norton 360\Engine\4.1.0.32\ccSvcHst.exe [12/12/2010 9:34 PM 126392]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [12/12/2010 9:43 PM 102448]
S3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\IPSDefs\20091105.001\IDSxpx86.sys [12/12/2010 9:35 PM 329592]
S4 Amazon Download Agent;Amazon Download Agent;c:\program files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe --> c:\program files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe [?]
S4 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [10/24/2010 12:10 PM 136176]
S4 NAV Auto-Protect;NAV Auto-Protect;c:\progra~1\Navnt\navapsvc.exe --> c:\progra~1\Navnt\navapsvc.exe [?]
.
Contents of the 'Scheduled Tasks' folder

2010-12-04 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2009-10-22 18:50]

2010-12-16 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-10-24 17:10]

2010-12-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-10-24 17:10]

2010-12-13 c:\windows\Tasks\SyncBackSE Backup System.job
- c:\program files\2BrightSparks\SyncBackSE\SyncBackSE.exe [2007-03-19 15:56]

2010-12-16 c:\windows\Tasks\User_Feed_Synchronization-{5A4ED44E-31B8-4855-B7BB-027BEC07EDDB}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 08:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\jh1162gb.default\
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\IPSFFPlgn
FF - Ext: Norton Toolbar: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62} - c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\coFFPlgn
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-12-20 21:48
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:50 AM

Posted 21 December 2010 - 07:30 AM

Hello

try uninstalling this program - Google Update Helper

How long have you been using norton?

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.3
Java 2 Runtime Environment, SE v1.4.2_03
My Way Search Assistant


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

Edited by gringo_pr, 21 December 2010 - 07:30 AM.

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:50 AM

Posted 26 December 2010 - 06:16 AM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:50 AM

Posted 30 December 2010 - 12:32 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users