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Cannot Remove virus HEUR.trojan.win32 generic


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2 replies to this topic

#1 Danzo

Danzo

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  • Local time:02:32 PM

Posted 08 December 2010 - 11:49 PM

Somehow this virus made it onto my computer getting past the new 2011 Kaspersky, well now it has disabled my virus protection and I need a little help. The name of the file it is re duplicating over and over is: heuewd.sys
I managed to get into Safe mode and run the AVS utility and this is what it shows, I also ran 2 other utilities showing similar results. The problem is that the virus is locked and it will not erase, it just re-duplicates itself.

Attention !!! Database was last updated 11/23/2010 it is necessary to update the database (via File - Database update)
AVZ Antiviral Toolkit log; AVZ version is 4.36 private build
Scanning started at 08.12.2010 20:12:17
Database loaded: signatures - 282657, NN profile(s) - 2, malware removal microprograms - 56, signature database released 23.11.2010 14:50
Heuristic microprograms loaded: 386
PVS microprograms loaded: 9
Digital signatures of system files loaded: 245853
Heuristic analyzer mode: Medium heuristics mode
Malware removal mode: disabled
Windows version is: 6.0.6002, Service Pack 2 ; AVZ is run with administrator rights
System Restore: enabled
System booted in Safe Mode with Networking
1. Searching for Rootkits and other software intercepting API functions
1.1 Searching for user-mode API hooks
Analysis: kernel32.dll, export table found in section .text
Analysis: ntdll.dll, export table found in section .text
Analysis: user32.dll, export table found in section .text
Analysis: advapi32.dll, export table found in section .text
Analysis: ws2_32.dll, export table found in section .text
Analysis: wininet.dll, export table found in section .text
Analysis: rasapi32.dll, export table found in section .text
Analysis: urlmon.dll, export table found in section .text
Analysis: netapi32.dll, export table found in section .text
1.2 Searching for kernel-mode API hooks
Error loading driver - operation interrupted [C000035F]
1.4 Searching for masking processes and drivers
Checking not performed: extended monitoring driver (AVZPM) is not installed
1.5 Checking IRP handlers
Error loading driver - operation interrupted [C000035F]
2. Scanning RAM
Number of processes found: 20
Number of modules loaded: 282
Scanning RAM - complete
3. Scanning disks
4. Checking Winsock Layered Service Provider (SPI/LSP)
LSP settings checked. No errors detected
5. Searching for keyboard/mouse/windows events hooks (Keyloggers, Trojan DLLs)
6. Searching for opened TCP/UDP ports used by malicious software
Checking - disabled by user
7. Heuristic system check
Latent DLL loading through AppInit_DLLs suspected: "C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll"
Checking - complete
8. Searching for vulnerabilities
>> Services: potentially dangerous service allowed: TermService (Terminal Services)
>> Services: potentially dangerous service allowed: SSDPSRV (SSDP Discovery)
>> Services: potentially dangerous service allowed: Schedule (Task Scheduler)
> Services: please bear in mind that the set of services depends on the use of the PC (home PC, office PC connected to corporate network, etc)!
>> Security: disk drives' autorun is enabled
>> Security: administrative shares (C$, D$ ...) are enabled
>> Security: anonymous user access is enabled
>> Security: terminal connections to the PC are allowed
>> Security: sending Remote Assistant queries is enabled
Checking - complete
9. Troubleshooting wizard
>> Service termination timeout is out of admissible values
Checking - complete
Files scanned: 5515, extracted from archives: 451, malicious software found 0, suspicions - 0
Scanning finished at 08.12.2010 20:13:02
Time of scanning: 00:00:45
If you have a suspicion on presence of viruses or questions on the suspected objects,
you can address http://virusinfo.info conference

This is what MBAM Shows: Even though it says it is deleted it is still alive!

Malwarebytes' Anti-Malware 1.50
www.malwarebytes.org

Database version: 5265

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18975

12/8/2010 5:59:01 AM
mbam-log-2010-12-08 (05-59-01).txt

Scan type: Full scan (C:\|)
Objects scanned: 1029902
Time elapsed: 4 hour(s), 8 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\windows\system32\drivers\heuewd.sys (Rootkit.Agent) -> Quarantined and deleted successfully.

And finally ComboFix log:
ComboFix 10-12-07.06 - Dan 12/08/2010 17:14:15.1.2 - x86 NETWORK
Microsoft Windows Vista Ultimate 6.0.6002.2.1252.1.1033.18.3326.2605 [GMT -8:00]
Running from: c:\ComboFix.exe
SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\test.txt
c:\users\Dan\AppData\Local\{B628A3A2-9E13-4768-BE65-ABCB278F9D52}
c:\users\Dan\AppData\Local\{B628A3A2-9E13-4768-BE65-ABCB278F9D52}\chrome\content\overlay.xul
c:\users\Dan\AppData\Local\{B628A3A2-9E13-4768-BE65-ABCB278F9D52}\install.rdf
c:\users\Dan\AppData\Roaming\inst.exe
c:\windows\system32\drivers\ksdevice.sys
c:\windows\system32\drivers\npf.sys
c:\windows\system32\fvennify.dll
c:\windows\system32\Packet.dll
c:\windows\system32\pthreadVC.dll
c:\windows\system32\win.ini
c:\windows\system32\wpcap.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_JIURLPORTHIDE
-------\Legacy_XPROTECTOR


((((((((((((((((((((((((( Files Created from 2010-11-09 to 2010-12-09 )))))))))))))))))))))))))))))))
.

2545-07-31 12:36 . 2008-06-29 18:01 -------- d-----w- c:\users\Public\Home Server Connector Software
2380-07-27 20:01 . 2008-11-30 19:29 -------- d-----w- C:\Crack
2010-12-09 01:28 . 2010-12-09 01:32 -------- d-----w- c:\users\Dan\AppData\Local\temp
2010-12-09 01:28 . 2010-12-09 01:31 -------- d-----w- c:\users\QBPOSDBSrvUser\AppData\Local\temp
2010-12-09 01:28 . 2010-12-09 01:30 -------- d-----w- c:\users\danzo\AppData\Local\temp
2010-12-09 01:28 . 2010-12-09 01:28 -------- d-----w- c:\users\QBDataServiceUser20\AppData\Local\temp
2010-12-08 01:56 . 2010-12-08 01:56 -------- d-----w- c:\users\Dan\AppData\Roaming\Malwarebytes
2010-12-08 01:29 . 2010-11-30 01:42 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-08 01:29 . 2010-12-08 01:29 -------- d-----w- c:\programdata\Malwarebytes
2010-12-08 01:29 . 2010-12-08 01:29 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-12-08 01:29 . 2010-11-30 01:42 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-07 06:19 . 2010-11-10 04:33 6273872 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{8979F68B-54B8-4F5C-AD70-BDC9FA5B82A2}\mpengine.dll
2010-12-07 02:19 . 2010-12-07 02:22 -------- d-----w- c:\users\panama
2010-12-07 00:55 . 2010-12-07 00:55 -------- d-----w- c:\users\Dan\AppData\Roaming\SUPERAntiSpyware.com
2010-12-07 00:49 . 2010-12-07 00:49 -------- d-sh--w- c:\windows\system32\%APPDATA%
2010-12-06 06:13 . 2010-12-06 06:13 -------- d-----w- c:\users\Dan\AppData\Local\VS Revo Group
2010-12-06 06:13 . 2009-12-30 19:21 27192 ----a-w- c:\windows\system32\drivers\revoflt.sys
2010-12-06 06:13 . 2010-12-06 06:13 -------- d-----w- c:\program files\VS Revo Group
2010-12-06 06:12 . 2010-12-06 06:12 -------- d-----w- c:\program files\Easy Uninstaller
2010-12-06 06:03 . 2010-12-06 06:03 -------- d-----w- c:\users\Dan\AppData\Roaming\CheeseSoft
2010-12-06 06:03 . 2010-12-06 06:03 -------- d-----w- c:\program files\FinalUninstaller
2010-12-06 05:50 . 2005-04-08 19:25 36864 ----a-w- C:\SafeMSI.exe
2010-12-04 20:58 . 2010-12-04 20:58 -------- d-----w- c:\users\Dan\AppData\Local\Icons
2010-12-04 18:05 . 2010-12-04 18:05 -------- d-----w- c:\users\Dan\fontconfig
2010-12-04 18:03 . 2010-12-04 18:06 -------- d-----w- c:\users\Dan\.smplayer
2010-12-04 18:03 . 2010-12-04 18:03 -------- d-----w- c:\program files\SMPlayer
2010-11-21 20:42 . 2010-11-21 20:42 -------- d-----w- C:\ClearViewRC
2010-11-18 04:19 . 2010-11-18 04:21 18816 ----a-w- c:\windows\system32\drivers\dvd43llh.sys
2010-11-18 04:19 . 2010-11-18 04:21 -------- d-----w- c:\program files\dvd43
2010-11-17 04:07 . 2010-11-17 04:07 -------- d-----w- c:\program files\Maxpro X6 Charger Monitor
2010-11-17 04:04 . 2010-11-17 04:04 720896 ----a-w- c:\windows\iun6002.exe
2010-11-17 04:04 . 2010-11-17 04:04 -------- d-----w- c:\program files\Charger
2010-11-17 04:01 . 2005-09-16 20:47 6144 ----a-w- c:\windows\system32\drivers\slabcmnt.sys
2010-11-17 04:01 . 2005-09-16 20:47 6144 ----a-w- c:\windows\system32\drivers\slabcm.sys
2010-11-17 04:01 . 2005-09-16 20:47 89808 ----a-w- c:\windows\system32\drivers\slabser.sys
2010-11-17 04:01 . 2005-09-16 20:47 5776 ----a-w- c:\windows\system32\drivers\slabwhnt.sys
2010-11-17 04:01 . 2005-09-16 20:47 5776 ----a-w- c:\windows\system32\drivers\slabwh.sys
2010-11-17 04:01 . 2005-09-16 20:47 55312 ----a-w- c:\windows\system32\drivers\slabbus.sys
2010-11-17 04:01 . 2005-09-16 20:47 47616 ----a-w- c:\windows\system32\slabunin2k.exe
2010-11-17 04:01 . 2010-11-17 04:01 -------- d-----w- c:\program files\SiLabs
2010-11-17 03:57 . 2010-11-17 03:59 -------- d-----w- c:\users\Dan\AppData\Roaming\LogView
2010-11-17 03:56 . 2010-11-17 03:56 -------- d-----w- c:\program files\LogView V2

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-12-05 18:41 . 2008-02-08 03:09 47360 ----a-w- c:\users\Dan\AppData\Roaming\pcouffin.sys
2010-11-02 02:54 . 2010-11-02 01:49 121728 ----a-w- c:\programdata\Microsoft\VisualStudio\9.0\1033\ResourceCache.dll
2010-11-02 02:03 . 2010-11-02 02:03 397664 ----a-w- c:\programdata\Microsoft\VSTAHost\SSIS_ScriptComponent\9.0\1033\ResourceCache.dll
2010-11-02 02:03 . 2010-11-02 02:03 397664 ----a-w- c:\programdata\Microsoft\VSTAHost\SSIS_ScriptTask\9.0\1033\ResourceCache.dll
2010-11-02 01:49 . 2010-11-02 01:49 18368 ----a-w- c:\programdata\Microsoft\VSA\9.0\1033\ResourceCache.dll
2010-11-02 01:39 . 2010-11-02 01:39 416 ----a-w- c:\programdata\Microsoft\MSDN\9.0\1033\ResourceCache.dll
2010-10-19 18:41 . 2010-02-24 02:49 222080 ------w- c:\windows\system32\MpSigStub.exe
2010-10-10 23:11 . 2010-10-10 23:11 127152 ----a-w- c:\windows\ngmsi.dll
2010-10-10 23:11 . 2010-10-10 23:11 145576 ----a-w- c:\windows\ngwinx.dll
2010-10-10 23:10 . 2010-10-10 23:10 143536 ----a-w- c:\windows\system32\ngupdate.exe
2010-10-10 23:10 . 2010-10-10 23:10 15024 ----a-w- c:\windows\ngutil.exe
2010-10-10 23:10 . 2010-10-10 23:10 33448 ----a-w- c:\windows\system32\ngras.dll
2010-10-10 23:10 . 2010-10-10 23:10 41640 ----a-w- c:\windows\system32\ngdial.exe
2010-10-10 23:10 . 2010-10-10 23:10 263856 ----a-w- c:\windows\system32\ngmonitor.exe
2010-10-10 23:10 . 2010-10-10 23:10 253616 ----a-w- c:\windows\system32\ngclient.dll
2010-10-10 23:09 . 2010-10-10 23:09 291504 ----a-w- c:\windows\system32\ngvpnmgr.exe
2010-10-10 23:08 . 2010-10-10 23:08 218792 ----a-w- c:\windows\system32\nglogon.dll
2010-10-10 23:08 . 2010-10-10 23:08 141992 ----a-w- c:\windows\system32\ngcommon.dll
2010-10-10 23:08 . 2010-10-10 23:08 37544 ----a-w- c:\windows\ngevent.dll
2010-10-10 23:07 . 2010-10-10 23:07 184496 ----a-w- c:\windows\system32\nglocenu.dll
2010-10-10 23:07 . 2010-10-10 23:07 87208 ----a-w- c:\windows\ngmsgs.dll
2010-10-10 22:47 . 2010-10-10 22:47 77336 ----a-w- c:\windows\system32\drivers\ngvpn.sys
2010-10-10 22:47 . 2010-10-10 22:47 27160 ----a-w- c:\windows\system32\drivers\nglog.sys
2010-10-10 22:47 . 2010-10-10 22:47 25112 ----a-w- c:\windows\system32\drivers\ngwfp.sys
2010-10-10 22:47 . 2010-10-10 22:47 23064 ----a-w- c:\windows\system32\drivers\ngfilter.sys
2010-10-10 01:38 . 2010-04-10 05:34 462848 ------w- c:\windows\Starcraft Gen.exe
2010-09-15 11:50 . 2010-06-03 23:36 472808 ----a-w- c:\windows\system32\deployJava1.dll
2010-09-13 13:56 . 2010-10-17 01:31 8147456 ----a-w- c:\windows\system32\wmploc.DLL
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-12-09 68856]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Ahead\Lib\NMBgMonitor.exe" [2007-06-01 153136]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"Steam"="c:\program files\steam\steam.exe" [2010-11-17 1242448]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2006-09-11 86960]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2010-11-22 2424560]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2007-02-06 4374528]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2007-08-24 33648]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe" [2007-08-24 240112]
"NvSvc"="c:\windows\system32\nvsvc.dll" [2007-12-19 86016]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-12-19 8530464]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-12-19 81920]
"Windows Mobile Device Center"="c:\windows\WindowsMobile\wmdc.exe" [2007-05-31 648072]
"nmctxth"="c:\program files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2008-05-16 648504]
"nmapp"="c:\program files\Pure Networks\Network Magic\nmapp.exe" [2008-05-22 451896]
"itype"="c:\program files\Microsoft IntelliType Pro\itype.exe" [2008-06-10 1442888]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-02-03 233304]
"EEventManager"="c:\progra~1\EPSONS~1\EVENTM~1\EEventManager.exe" [2008-05-07 591696]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-28 207424]
"DVD or CD Sharing"="c:\program files\DVD or CD Sharing\ODSAgent.exe" [2008-02-21 619832]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2009-11-12 1468256]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"dvd43"="c:\program files\dvd43\dvd43_tray.exe" [2009-10-24 827904]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2007-10-28 72736]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-11-11 417792]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2007-03-01 153136]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2007-10-11 62760]
"Intuit SyncManager"="c:\program files\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2009-11-26 1087752]
"DMXLauncher"="c:\program files\Roxio\CinePlayer\DMXLauncher.exe" [2007-08-14 113136]
"BDRegion"="c:\program files\Cyberlink\Shared Files\brs.exe" [2007-11-17 91432]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2010-11-30 963976]
"avp"="c:\program files\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe" [2010-10-10 352976]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\KASPER~1\KASPER~1\mzvkbd3.dll c:\progra~1\KASPER~1\KASPER~1\kloehk.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acrobat Assistant 8.0]
2007-05-11 06:46 624248 ----a-w- c:\program files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2007-10-11 03:51 39792 ----a-w- c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeAAMUpdater-1.0]
2010-03-06 10:44 500208 ------w- c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeCS4ServiceManager]
2008-08-14 15:58 611712 ----a-w- c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeCS5ServiceManager]
2010-02-22 11:57 406992 ----a-w- c:\program files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe_ID0ENQBO]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\B2C_AGENT]
2010-09-27 12:05 391096 ----a-w- c:\programdata\LGMOBILEAX\B2C_Client\B2CNotiAgent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BlackBerryAutoUpdate]
2009-10-31 04:43 623960 ----a-w- c:\program files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BMUpdate]
2001-07-03 21:12 176128 ----a-w- c:\windows\System32\BMUpdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2010-02-16 01:07 141608 ----a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mumservice]
2010-05-12 21:43 1066304 ----a-w- c:\program files\Motorola\Software Update\mumservice.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SwitchBoard]
2010-02-19 20:37 517096 ----a-w- c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\XboxStat]
2007-09-27 01:05 734264 ----a-w- c:\program files\Microsoft Xbox 360 Accessories\XBoxStat.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\KasperskyAntiVirus]
"DisableMonitoring"=dword:00000001

R1 FNETURPX;FNETURPX;c:\windows\system32\drivers\FNETURPX.SYS [x]
R2 aaGR;ArchestrA GalaxyRepository;k:\program files\ArchestrA\Framework\Bin\aaGR.exe [x]
R2 gupdate1c9b33f47e8053a;Google Update Service (gupdate1c9b33f47e8053a);c:\program files\Google\Update\GoogleUpdate.exe [2009-04-02 133104]
R2 Roxio Upnp Server 10;Roxio Upnp Server 10;c:\program files\Roxio\Digital Home 10\RoxioUpnpService10.exe [2007-08-24 362992]
R2 RoxLiveShare10;LiveShare P2P Server 10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe [2007-08-24 309744]
R2 RoxWatch10;Roxio Hard Drive Watcher 10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe [2007-08-24 166384]
R2 SessionLauncher;SessionLauncher;c:\users\Dan\AppData\Local\Temp\DX9\SessionLauncher.exe [x]
R3 Adobe Version Cue CS4;Adobe Version Cue CS4;c:\program files\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe [2008-08-15 284016]
R3 androidusb;ADB Interface Driver;c:\windows\system32\Drivers\motoandroid.sys [2009-07-10 25856]
R3 cm1123264;C-Media CM112 UDAX Sound Interface;c:\windows\system32\drivers\cm112.sys [2007-04-13 1307136]
R3 DACBDALG;Ultima ATSC-LGMT Digital TV Tuner;c:\windows\system32\DRIVERS\dacbdalg.sys [2007-02-01 39424]
R3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files\Dragon Age\bin_ship\DAUpdaterSvc.Service.exe [2009-07-26 25832]
R3 DualCoreCenter;DualCoreCenter;c:\program files\MSI\DualCoreCenter\NTGLM7X.sys [x]
R3 FNETTBOH;FNETTBOH;c:\windows\system32\drivers\FNETTBOH.SYS [x]
R3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\DRIVERS\motccgp.sys [2009-06-20 19712]
R3 motccgpfl;MotCcgpFlService;c:\windows\system32\DRIVERS\motccgpfl.sys [2009-01-30 8320]
R3 MotDev;Motorola Inc. USB Device;c:\windows\system32\DRIVERS\motodrv.sys [2009-05-08 42752]
R3 motport;Motorola USB Diagnostic Port;c:\windows\system32\DRIVERS\motport.sys [2009-10-27 23936]
R3 NgFilter;Aventail VPN Filter;c:\windows\system32\DRIVERS\ngfilter.sys [2010-10-10 23064]
R3 portio32;portio32;c:\windows\system32\drivers\portio32.sys [x]
R3 Revoflt;Revoflt;c:\windows\system32\DRIVERS\revoflt.sys [2009-12-30 27192]
R3 Roxio UPnP Renderer 10;Roxio UPnP Renderer 10;c:\program files\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe [2007-08-24 72176]
R3 RoxMediaDB10;RoxMediaDB10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [2007-08-24 1083888]
R3 SMSIVZAM5;SMSIVZAM5 NDIS Protocol Driver;c:\progra~1\VERIZO~1\VZACCE~1\SMSIVZAM5.SYS [2009-03-21 32408]
R3 SUSTUCAP;Susteen USB Cable Port Driver;c:\windows\system32\DRIVERS\sustucap.sys [2006-04-12 38016]
R3 SUSTUCAU;Susteen USB Cable USB Driver;c:\windows\system32\DRIVERS\sustucau.sys [2006-04-12 20096]
R3 SwitchBoard;Adobe SwitchBoard;c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096]
R3 WnsDrvr;WnsDrvr; [x]
R4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\Microsoft SQL Server\100\Shared\SQLADHLP.EXE [2008-07-10 47128]
R4 RsFx0103;RsFx0103 Driver;c:\windows\system32\DRIVERS\RsFx0103.sys [2009-03-30 239336]
R4 sptd;sptd;c:\windows\system32\Drivers\sptd.sys [x]
S0 c2scsi;c2scsi;c:\windows\system32\DRIVERS\c2scsi.sys [2006-08-09 248568]
S1 kl2;kl2;c:\windows\system32\DRIVERS\kl2.sys [2010-06-10 11352]
S1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;c:\windows\system32\DRIVERS\klim6.sys [2010-04-23 22104]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2010-02-17 12872]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2010-05-10 67656]
S1 UGURU;UGURU;c:\windows\system32\drivers\uGuru.sys [2006-10-01 21048]
S2 aaBootstrap;ArchestrA Bootstrap;c:\program files\Common Files\ArchestrA\Framework\Bin\aaBootstrap.exe [2009-11-24 1151058]
S2 hasplms;HASP License Manager;c:\windows\system32\hasplms.exe -run [x]
S2 Intuit Entitlement Service v5.3;Intuit Entitlement Service v5.3;c:\program files\Common Files\Intuit\Entitlement Client\v5.3\Server\Intuit.Spc.Map.EntitlementClient.Server.Service.exe [2008-07-29 20480]
S2 MotoConnect Service;MotoConnect Service;c:\program files\Motorola\MotoConnectService\MotoConnectService.exe [2010-06-24 91456]
S2 MsDtsServer100;SQL Server Integration Services 10.0;c:\program files\Microsoft SQL Server\100\DTS\Binn\MsDtsSrvr.exe [2008-07-10 218136]
S2 NgVpnMgr;Aventail VPN Client;c:\windows\system32\ngvpnmgr.exe [2010-10-10 291504]
S2 QBCRPDBService2010;QBCRPDBService2010;c:\program files\Intuit\QuickBooks Cash Register Plus 2010\bin\database\CRP1DBMgr10.exe [2007-09-03 131072]
S2 QBPOSDBServiceV8;QBPOS Database Manager v8;c:\program files\Intuit\QuickBooks Point of Sale 8.0\DatabaseServer\QBPOSDBService.exe [2010-01-06 2733968]
S2 ReportServer;SQL Server Reporting Services (MSSQLSERVER);c:\program files\Microsoft SQL Server\MSRS10.MSSQLSERVER\Reporting Services\ReportServer\bin\ReportingServicesService.exe [2009-03-30 1113448]
S3 klmouflt;Kaspersky Lab KLMOUFLT;c:\windows\system32\DRIVERS\klmouflt.sys [2009-11-03 19984]
S3 MSSQLFDLauncher;SQL Full-text Filter Daemon Launcher (MSSQLSERVER);c:\program files\Microsoft SQL Server\MSSQL10.MSSQLSERVER\MSSQL\Binn\fdlauncher.exe [2008-07-10 31256]
S3 NgLog;Aventail VPN Logging;c:\windows\system32\DRIVERS\nglog.sys [2010-10-10 27160]
S3 NgVpn;Aventail VPN Adapter;c:\windows\system32\DRIVERS\ngvpn.sys [2010-10-10 77336]
S3 NgWfp;Aventail VPN Callout;c:\windows\system32\DRIVERS\ngwfp.sys [2010-10-10 25112]
S3 PPJoyBus;Parallel Port Joystick Bus device driver;c:\windows\system32\drivers\PPJoyBus.sys [2004-10-24 13952]
S3 PPortJoystick;Parallel Port Joystick device driver;c:\windows\system32\drivers\PPortJoy.sys [2004-10-24 28800]
S3 QuickBooksDB20;QuickBooksDB20;c:\progra~1\Intuit\QUICKB~2\QBDBMgrN.exe [2009-08-18 678912]


--- Other Services/Drivers In Memory ---

*Deregistered* - heuewd

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
WindowsMobile REG_MULTI_SZ wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr
bthsvcs REG_MULTI_SZ BthServ
.
Contents of the 'Scheduled Tasks' folder

2010-12-09 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-04-02 03:01]

2010-12-08 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-04-02 03:01]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/webhp?sourceid=navclient&ie=UTF-8
uInternet Settings,ProxyOverride = 192.168.*.*;<local>
uInternet Settings,ProxyServer = http=127.0.0.1:43902
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
IE: Append to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
Trusted Zone: homeserver.com\peddyfamily
Trusted Zone: intuit.com\ttlc
Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - c:\program files\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll
DPF: {DAF7E6E6-D53A-439A-B28D-12271406B8A9} - hxxp://mobileapps.blackberry.com/devicesoftware/AxLoader.cab
FF - ProfilePath - c:\users\Dan\AppData\Roaming\Mozilla\Firefox\Profiles\m8lckyme.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?pc=Z007&form=ZGAADF&q=
FF - prefs.js: network.proxy.type - 0
FF - component: c:\program files\Adobe\Adobe Contribute CS5\Plugins\FirefoxPlugin\{01A8CA0A-4C96-465b-A49B-65C46FAD54F9}\components\Contribute.dll
FF - component: c:\program files\Mozilla Firefox\extensions\KavAntiBanner@Kaspersky.ru\components\abhelperxpcom.dll
FF - component: c:\program files\Mozilla Firefox\extensions\linkfilter@kaspersky.ru\components\kavlinkfilter.dll
FF - plugin: c:\program files\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\Google\Update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\Video Converter Professional\codec\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\Video Converter Professional\codec\real\browser\plugins\nprpjplug.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
FF - Extension: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Extension: Anti-Banner: KavAntiBanner@Kaspersky.ru - c:\program files\Mozilla Firefox\extensions\KavAntiBanner@Kaspersky.ru
FF - Extension: Kaspersky URL Advisor: linkfilter@kaspersky.ru - c:\program files\Mozilla Firefox\extensions\linkfilter@kaspersky.ru
FF - Extension: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Extension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Extension: Adobe Contribute Toolbar: {01A8CA0A-4C96-465b-A49B-65C46FAD54F9} - c:\program files\Adobe\Adobe Contribute CS5\Plugins\FirefoxPlugin\{01A8CA0A-4C96-465b-A49B-65C46FAD54F9}
FF - Extension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\users\Dan\AppData\Roaming\Mozilla\Firefox\Profiles\m8lckyme.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - (no file)
HKCU-Run-MP4 Player - c:\program files\MP4 Player\Mp4Player.exe
HKCU-Run-AdobeBridge - (no file)
HKLM-Run-CM112Sound - CM112.cpl
SafeBoot-mcmscsvc
SafeBoot-MCODS
MSConfigStartUp-adnotifier - c:\progra~1\ADNOTI~1\AdNotifier.exe
MSConfigStartUp-cftmon - c:\windows\system32\kvzr.exe
MSConfigStartUp-LvbfeefneP - c:\users\Dan\AppData\Local\Temp\avp32.exe
MSConfigStartUp-Lvbfeefnrc - c:\users\Dan\AppData\Local\Temp\winamp.exe
MSConfigStartUp-Lvbfeefntpf - c:\users\Dan\AppData\Local\Temp\iexplarer.exe
MSConfigStartUp-Lvbfeefnwe - c:\users\Dan\AppData\Local\Temp\setup.exe
MSConfigStartUp-LvbfeefnY - c:\users\Dan\AppData\Local\Temp\cmd.exe
MSConfigStartUp-LvbfeefnZP - c:\users\Dan\AppData\Local\Temp\gdi32.exe
MSConfigStartUp-Mqug - c:\windows\smss.exe
MSConfigStartUp-Mquvc - c:\windows\setup.exe
MSConfigStartUp-Mqvsc - c:\windows\winlogon.exe
MSConfigStartUp-Name of App - c:\program files\SAMSUNG\FW LiveUpdate\FWManager.exe
MSConfigStartUp-Plibohapuve - c:\users\Dan\AppData\Local\KBDFEN.dll
MSConfigStartUp-RGSC - c:\program files\Rockstar Games\Rockstar Games Social Club\RGSCLauncher.exe
MSConfigStartUp-uPc+kt0NrR_aXms - c:\windows\system32\nxkgp58a96.dll
MSConfigStartUp-VoipCheapCom - c:\program files\VoipCheapCom\voipcheapcom.exe
AddRemove-RealFlightG4Pro - c:\program files\Common Files\KnifeEdge\LauncherHelperG4.exe
AddRemove-SurfOffline Professional 2 - c:\program files\SurfOffline Professional 2\uninstall.exe



**************************************************************************
scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files:

**************************************************************************

[HKEY_LOCAL_MACHINE\system\ControlSet003\Services\{95808DC4-FA4A-4C74-92FE-5B863F82066B}]
"ImagePath"="\??\c:\program files\CyberLink\PowerDVD0.fcl"

[HKEY_LOCAL_MACHINE\system\ControlSet003\Services\heuewd]

.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-66901917-995237043-1383185182-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.*5*S*~rMQ[ňS\OpenWithList]
@Class="Shell"

[HKEY_USERS\S-1-5-21-66901917-995237043-1383185182-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.*h*4xb*y*CS~]
@Class="Shell"
@Allowed: (Read) (RestrictedCode)

[HKEY_USERS\S-1-5-21-66901917-995237043-1383185182-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.*h*4xb*y*CS~\OpenWithList]
@Class="Shell"

[HKEY_LOCAL_MACHINE\system\ControlSet003\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}00\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\system\ControlSet003\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}01\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\system\ControlSet003\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}02\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\system\ControlSet003\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}03\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\system\ControlSet003\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}04\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\system\ControlSet003\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}05\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\system\ControlSet003\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}06\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(804)
c:\program files\Common Files\Adobe\Adobe Drive CS4\AdobeDriveCS4_NP.dll

- - - - - - - > 'Explorer.exe'(4204)
c:\program files\Pure Networks\Network Magic\nmspce2.dll
c:\program files\Pure Networks\Network Magic\nmrsrc.dll
c:\program files\Roxio\Drag-to-Disc\Shellex.dll
c:\windows\system32\DLAAPI_W.DLL
c:\program files\Roxio\Drag-to-Disc\ShellRes.dll
c:\program files\Common Files\Adobe\Adobe Drive CS4\AdobeDriveCS4_NP.dll
c:\windows\system32\CDRAL.DLL
c:\windows\system32\PX.DLL
c:\program files\Common Files\PX Storage Engine\PXDRV.DLL
c:\windows\system32\PXMAS.DLL
c:\windows\system32\PXSFS.DLL
c:\windows\system32\PXAFS.DLL
c:\program files\Common Files\PX Storage Engine\PxWave.dll
c:\program files\Bonjour\mdnsNSP.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\EPSON\eEBAPI\eEBSVC.exe
c:\program files\Common Files\ArchestrA\aaLogger.exe
c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\ArchestrA\NTServApp.exe
c:\windows\system32\hasplms.exe
c:\program files\Microsoft SQL Server\MSSQL10.MSSQLSERVER\MSSQL\Binn\sqlservr.exe
c:\program files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\bin\msmdsrv.exe
c:\windows\system32\OpcEnum.exe
c:\windows\system32\PnkBstrA.exe
c:\program files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
c:\program files\CyberLink\Shared files\RichVideo.exe
c:\program files\Intuit\QuickBooks Point of Sale 8.0\DatabaseServer\QBDBMgrN10.exe
c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files\Common Files\ArchestrA\slssvc.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlwriter.exe
c:\windows\system32\WUDFHost.exe
c:\program files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
c:\program files\Microsoft SQL Server\MSSQL10.MSSQLSERVER\MSSQL\Binn\fdhost.exe
c:\program files\Motorola\MotoConnectService\MotoConnect.exe
c:\program files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\windows\system32\DllHost.exe
.
**************************************************************************
.
Completion time: 2010-12-08 17:48:18 - machine was rebooted
ComboFix-quarantined-files.txt 2010-12-09 01:47

Pre-Run: 23,176,777,728 bytes free
Post-Run: 22,282,661,888 bytes free

- - End Of File - - 109D62BC01795A2CD16FFBCB7A6C888B

Hope this is enough information. I even tried installing Avast PRO and it did not fix the problem!!!!

Thank you for any help,
Dan

Edited by boopme, 09 December 2010 - 12:06 AM.


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#2 B-boy/StyLe/

B-boy/StyLe/

    Bleepin' Freestyler


  • Malware Response Team
  • 8,309 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Bulgaria
  • Local time:12:32 AM

Posted 16 December 2010 - 03:16 AM

Hello and welcome to Bleeping Computer :welcome:

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log



Regards,
Georgi :hello:

cXfZ4wS.png


#3 thcbytes

thcbytes

  • Malware Response Team
  • 14,790 posts
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  • Gender:Male
  • Local time:05:32 PM

Posted 24 December 2010 - 03:23 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Proud member - Unified Network of Instructors and Trained Eliminators
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I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/




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