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Need help with vista internet security virus 2010


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#1 mycomputersborked

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Posted 08 December 2010 - 12:49 PM

Hi everyone this is my first time posting so please be kind!! I am having some kind of virus problem but I don't really understand what is wrong with my computer as I only use it for the internet really. A few weeks ago I had some security warnings pop up which I must have clicked on because since then I can't open any programs on the computer and can only access the internet through windows help. But since then its got much worse with google searches redirecting to gomeo, ask to friends and now porn sites. Please help my kids need the computer for their homework but I can't let them on it now! I have norton internet security and every few minutes it pops up with a security warning...Thanks xxx

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#2 boopme

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Posted 08 December 2010 - 04:33 PM

Hello and welcome.
Please follow our Removal Guide here Remove Vista Antimalware .
You will move to the Automated Removal Instructions

After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 mycomputersborked

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Posted 08 December 2010 - 05:18 PM

Thanks for your fast reply B) I have tried to download both the rkill and the anti malware bytes and its not letting me run either of them, it just says choose a program to open with and gives me the option of utorrent or abode reader neither of which will open them, if fact that box pops up when you try to do anything :blink: What do I do? if i download from a friends computer can i save to a memory stick? sorry to sound so thick!!!

#4 boopme

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Posted 08 December 2010 - 10:03 PM

Go to File association fixes for Windows Vista

Click the exe box
Instructions:
To fix the association for a particular file type, download the corresponding fix from the above links table (Use Right-click - Save as option in your browser to download the fixes). Unzip the fix and extract the .REG file to the Desktop. Right-click the REG file and choose Merge. Note that you need to be an administrator to apply these fixes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 mycomputersborked

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Posted 09 December 2010 - 07:16 AM

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.

Rkill was run on 09/12/2010 at 12:00:13.
Operating System: Windows Vista ™ Home Basic


Processes terminated by Rkill or while it was running:

C:\Users\vik\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Windows\helppane.exe
C:\Users\vik\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\vik\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\vik\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\System32\wsqmcons.exe
C:\Users\vik\Downloads\iexplore.exe
C:\Users\vik\Downloads\iexplore.exe


Rkill completed on 09/12/2010 at 12:00:57.

#6 mycomputersborked

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Posted 09 December 2010 - 07:18 AM

Malwarebytes' Anti-Malware 1.50
www.malwarebytes.org

Database version: 5274

Windows 6.0.6000
Internet Explorer 8.0.6001.18904

09/12/2010 11:43:34
mbam-log-2010-12-09 (11-43-34).txt

Scan type: Full scan (C:\|D:\|E:\|)
Objects scanned: 274767
Time elapsed: 1 hour(s), 24 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 27
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 13
Files Infected: 9

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{147A976F-EEE1-4377-8EA7-4716E4CDD239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{A4730EBE-43A6-443e-9776-36915D323AD3} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{D518921A-4A03-425E-9873-B9A71756821E} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EAB-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3DC201FB-E9C9-499C-A11F-23C360D7C3F8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{63D0ED2C-B45B-4458-8B3B-60C69BBBD83C} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9FF05104-B030-46FC-94B8-81276E4E27DF} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59C7FC09-1C83-4648-B3E6-003D2BBC7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68AF847F-6E91-45dd-9B68-D6A12C30E5D7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170B96C-28D4-4626-8358-27E6CAEEF907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D1A71FA0-FF48-48dd-9B6D-7A13A3E42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DDB1968E-EAD6-40fd-8DAE-FF14757F60C7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F138D901-86F0-4383-99B6-9CDD406036DA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\FocusInteractive (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\{486039C7-117C-D79F-0F0C-D24AA469EDCD} (Trojan.ZbotR.Gen) -> Value: {486039C7-117C-D79F-0F0C-D24AA469EDCD} -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Ezewicabe (Trojan.Agent.U) -> Value: Ezewicabe -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\programdata\starware368 (Adware.Starware) -> Quarantined and deleted successfully.
c:\programdata\starware368\buttons (Adware.Starware) -> Quarantined and deleted successfully.
c:\programdata\starware368\contexts (Adware.Starware) -> Quarantined and deleted successfully.
c:\program files\funwebproducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\funwebproducts\screensaver (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\funwebproducts\screensaver\Images (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\mywebsearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\mywebsearch\bar (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\mywebsearch\bar\History (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\mywebsearch\bar\Settings (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\starware368 (Adware.Starware) -> Quarantined and deleted successfully.
c:\program files\starware368\bin (Adware.Starware) -> Quarantined and deleted successfully.
c:\program files\starware368\icons (Adware.Starware) -> Quarantined and deleted successfully.

Files Infected:
c:\Users\vik\AppData\Roaming\Adobe\plugs\kb1409952.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\Windows\System32\2843344071 (Malware.Trace) -> Quarantined and deleted successfully.
c:\Users\vik\AppData\Local\Temp\0.005116715535816829.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\Users\vik\AppData\Local\Temp\0.3643049952318922.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\Users\vik\AppData\Local\Temp\0.7647248652640894.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\Users\vik\AppData\Local\Temp\0.580837103748005.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\Users\vik\AppData\Local\Temp\windows_security_center.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\Users\vik\local settings\application data\opRSK (Malware.Trace) -> Quarantined and deleted successfully.
c:\program files\mywebsearch\bar\Settings\s_pid.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.

#7 mycomputersborked

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Posted 09 December 2010 - 07:25 AM

Here are the logs, it eventually let me do it! but could not open the file association fixes though

#8 boopme

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Posted 09 December 2010 - 10:52 AM

That's OK, I want to advise you of something first. The ZBot infection found will steall passwords and Financials,

One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.


To continue to clean then....
Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal/regular mode and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 mycomputersborked

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Posted 09 December 2010 - 02:50 PM

Here are the logs, the computer would not open in safe mode and i could not reboot as everything is very unresponsive now and even through windows help and support i nearly cant connect to the internet it takes about 10 tries and sometimes not at all. I didn't want to risk not being able to access this site as then my chances of it being fixed are zero...

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/09/2010 at 06:58 PM

Application Version : 4.46.1000

Core Rules Database Version : 5977
Trace Rules Database Version: 3789

Scan type : Quick Scan
Total Scan Time : 00:34:17

Memory items scanned : 904
Memory threats detected : 0
Registry items scanned : 2404
Registry threats detected : 0
File items scanned : 12724
File threats detected : 43

Adware.Tracking Cookie
C:\Users\vik\AppData\Roaming\Microsoft\Windows\Cookies\vik@user.lucidmedia[1].txt
C:\Users\vik\AppData\Roaming\Microsoft\Windows\Cookies\vik@media6degrees[1].txt
s0.2mdn.net [ C:\Windows\System32\config\systemprofile\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\528CHJHY ]
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@247realmedia[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@yieldmanager[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@doubleclick[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@yieldmanager[4].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@adecn[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@adecn[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@atdmt[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@overture[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@adserving.ezanga[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@adtech[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@interclick[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@advertise[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ru4[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ru4[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@adform[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@adbrite[4].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@advertise[7].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@adbrite[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@invitemedia[5].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@invitemedia[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@adxpose[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@media6degrees[5].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@media6degrees[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@mediaplex[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ads.pubmatic[3].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ads.pubmatic[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ad.yieldmanager[3].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@ad.yieldmanager[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@content.yieldmanager[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@content.yieldmanager[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@user.lucidmedia[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@myroitracking[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@serving-sys[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@track.adform[3].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@revsci[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@tradedoubler[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@tradedoubler[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@clickpayz6.91469.information-seeking[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@collective-media[2].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@advertising[2].txt

will post mbam log in a minute

#10 mycomputersborked

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Posted 09 December 2010 - 04:31 PM

Malwarebytes' Anti-Malware 1.50
www.malwarebytes.org

Database version: 5282

Windows 6.0.6000
Internet Explorer 8.0.6001.18904

09/12/2010 21:23:28
mbam-log-2010-12-09 (21-23-28).txt

Scan type: Full scan (C:\|D:\|E:\|)
Objects scanned: 273137
Time elapsed: 1 hour(s), 33 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#11 boopme

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Posted 09 December 2010 - 05:21 PM

Looks clear to me.
If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 mycomputersborked

mycomputersborked
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Posted 09 December 2010 - 06:39 PM

Thank you so much!! It all seems to be working now :thumbsup: I will not hesitate to use this site again it is fantastic xxx




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