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redirect virus/malware


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12 replies to this topic

#1 spacedace2000

spacedace2000

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  • Local time:03:21 PM

Posted 08 December 2010 - 10:53 AM

Hi everyone,

This is my first time posting, but I have found this site very useful in the past. I have an HP mini netbook running windows xp. I have searched the forums for the redirct problems, and have tried everything recommended to remove the problem. Ad-aware sees no problems, malware antibytes, frontline reg cleaner, combofix, hitman pro, tdsskiller from kaspersky...I am sure there are other things in there I have used to no avail.

I do searches via google or the yahoo main page, the pages come up, then when I click on the link, I get http://results.yahoo.com, and then just goes to shopping sites, then when you click the back arrow, it goes to the google search page, but with the address as http://results.yahoo again..sometimes I also end up with an internet explorer cannot display page.

I have attempted a system restore back when this started to occur, but it was not able to reset to an earlier date...attached is my hijack log..any ideas???? mike

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:46:03 AM, on 12/8/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
c:\program files\idt\wdm\stacsv.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\sttray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?fr=fp-yie8
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IDTSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [HP Mobile Broadband] c:\SWsetup\HPQWWAN\HPMobileBroadband.exe /TrayMode
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/betapit/PCPitStop.CAB
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Norton Internet Security - Unknown owner - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe (file missing)
O23 - Service: Audio Service (STacSV) - IDT, Inc. - c:\program files\idt\wdm\stacsv.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 5694 bytes

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

Hello everyone,

I originally posted this in the incorrect forum, so I will place it here. I see alot of people having the same problem as me. Basically, whenever I do a search, the list of pages come up, but when I click on one it takes me to google anylitics or some furniture or book sites. Once you click the back arrow it takes me to the google search engine with a different web address. It has been happening for a few weeks now. I only use this netbook for day trading and light browsing. I will attach everything asked. Thanks in advance. mike



DDS (Ver_10-12-05.01) - NTFSx86
Run by rockstar at 10:22:03.74 on Fri 12/10/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.455 [GMT -5:00]

AV: Lavasoft Ad-Watch Live! Anti-Virus *On-access scanning enabled* (Updated) {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\idt\wdm\stacsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\sttray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Program Files\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/?fr=fp-yie8
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IDTSysTrayApp] sttray.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [HP Mobile Broadband] c:\swsetup\hpqwwan\HPMobileBroadband.exe /TrayMode
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/betapit/PCPitStop.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-11-26 64288]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-9-23 1389400]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2009-3-5 112128]
S0 TfFsMon;TfFsMon;c:\windows\system32\drivers\tffsmon.sys --> c:\windows\system32\drivers\TfFsMon.sys [?]
S0 TfSysMon;TfSysMon;c:\windows\system32\drivers\tfsysmon.sys --> c:\windows\system32\drivers\TfSysMon.sys [?]
S2 Norton Internet Security;Norton Internet Security;"c:\program files\norton internet security\engine\16.0.0.125\ccsvchst.exe" /s "norton internet security" /m "c:\program files\norton internet security\engine\16.0.0.125\dimaster.dll" /prefetch:1 --> c:\program files\norton internet security\engine\16.0.0.125\ccSvcHst.exe [?]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2010-9-23 15264]
S3 NAVENG;NAVENG;\??\c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20080829.024\naveng.sys --> c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20080829.024\NAVENG.SYS [?]
S3 NAVEX15;NAVEX15;\??\c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20080829.024\navex15.sys --> c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20080829.024\NAVEX15.SYS [?]
S3 TfNetMon;TfNetMon;\??\c:\windows\system32\drivers\tfnetmon.sys --> c:\windows\system32\drivers\TfNetMon.sys [?]

=============== Created Last 30 ================

2010-12-10 15:21:49 624128 ----a-w- c:\program files\dds.scr
2010-12-10 15:20:58 50477 ----a-w- c:\program files\Defogger.exe
2010-12-08 12:53:10 -------- d-----w- c:\docume~1\rockstar\locals~1\applic~1\Sunbelt Software
2010-12-07 20:51:04 -------- d-----w- C:\ComboFix
2010-12-02 22:39:16 16968 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2010-12-02 22:37:33 -------- d-----w- c:\docume~1\alluse~1\applic~1\Hitman Pro
2010-12-02 22:36:49 6387008 ----a-w- c:\program files\HitmanPro35.exe
2010-11-29 18:57:07 -------- dc-h--w- c:\windows\ie8
2010-11-29 18:54:33 7680 ------w- c:\windows\system32\dllcache\iecompat.dll
2010-11-29 18:40:46 20327736 ----a-w- c:\program files\ie8-setup-us-xp.exe
2010-11-27 13:29:04 -------- d-----w- c:\docume~1\alluse~1\applic~1\FrontLine Registry Cleaner
2010-11-27 13:08:19 -------- d-----w- c:\program files\Frontline Registry Cleaner
2010-11-27 13:07:13 1704384 ----a-w- c:\program files\FrontlineRegCleanerSetup.exe
2010-11-27 01:55:42 -------- d-----w- c:\program files\backups
2010-11-27 01:50:54 388608 ----a-w- c:\program files\HijackThis.exe
2010-11-27 00:57:17 -------- d-sha-r- C:\cmdcons
2010-11-27 00:55:13 98816 ----a-w- c:\windows\sed.exe
2010-11-27 00:55:13 89088 ----a-w- c:\windows\MBR.exe
2010-11-27 00:55:13 256512 ----a-w- c:\windows\PEV.exe
2010-11-27 00:55:13 161792 ----a-w- c:\windows\SWREG.exe
2010-11-27 00:51:17 3985903 ----a-r- c:\program files\ComboFix.exe
2010-11-26 19:04:07 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-11-26 17:47:26 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-11-26 17:47:14 98392 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-11-26 17:33:22 -------- dc-h--w- c:\docume~1\alluse~1\applic~1\{E961CE1B-C3EA-4882-9F67-F859B555D097}
2010-11-26 17:32:04 -------- d-----w- c:\program files\Lavasoft
2010-11-26 17:23:48 133432520 ----a-w- c:\program files\Ad-AwareInstall.exe
2010-11-26 15:04:40 -------- d-----w- c:\docume~1\alluse~1\applic~1\PC Tools
2010-11-26 14:51:12 -------- d-----w- c:\docume~1\rockstar\applic~1\GetRightToGo
2010-11-26 14:50:59 367232 ----a-w- c:\program files\Download_7.0.0.538f-sdasetup-regnow201-AVP.exe
2010-11-24 22:53:01 -------- d-----w- c:\windows\system32\wbem\repository\FS
2010-11-24 22:53:01 -------- d-----w- c:\windows\system32\wbem\Repository
2010-11-24 22:47:31 -------- d-----w- c:\program files\tdsskiller
2010-11-11 02:48:39 -------- d-----w- c:\documents and settings\rockstar\applogs

==================== Find3M ====================

2010-09-18 16:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll
2009-08-29 14:30:35 18015723 ----a-w- c:\program files\vlc-1.0.1-win32.exe

============= FINISH: 10:22:50.63 ===============

EDIT: Topics and posts merged ~BP

Attached Files


Edited by Budapest, 10 December 2010 - 09:11 PM.


BC AdBot (Login to Remove)

 


#2 Shannon2012

Shannon2012

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  • Local time:04:21 PM

Posted 15 December 2010 - 05:15 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic and do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Shannon

#3 spacedace2000

spacedace2000
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Posted 17 December 2010 - 09:18 AM

I do searches via google or the yahoo main page, the pages come up, then when I click on the link, I get http://results.yahoo.com, and then just goes to shopping sites, then when you click the back arrow, it goes to the google search page, but with the address as http://results.yahoo again..sometimes I also end up with an internet explorer cannot display page. The redirects have been getting progressively worse and my laptop is getting unusable.

I have tried multiple malware, virus removers to no avail. thanks


DDS (Ver_10-12-05.01) - NTFSx86
Run by rockstar at 10:22:03.74 on Fri 12/10/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.455 [GMT -5:00]

AV: Lavasoft Ad-Watch Live! Anti-Virus *On-access scanning enabled* (Updated) {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\idt\wdm\stacsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\sttray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Program Files\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/?fr=fp-yie8
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IDTSysTrayApp] sttray.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [HP Mobile Broadband] c:\swsetup\hpqwwan\HPMobileBroadband.exe /TrayMode
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/betapit/PCPitStop.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-11-26 64288]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-9-23 1389400]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2009-3-5 112128]
S0 TfFsMon;TfFsMon;c:\windows\system32\drivers\tffsmon.sys --> c:\windows\system32\drivers\TfFsMon.sys [?]
S0 TfSysMon;TfSysMon;c:\windows\system32\drivers\tfsysmon.sys --> c:\windows\system32\drivers\TfSysMon.sys [?]
S2 Norton Internet Security;Norton Internet Security;"c:\program files\norton internet security\engine\16.0.0.125\ccsvchst.exe" /s "norton internet security" /m "c:\program files\norton internet security\engine\16.0.0.125\dimaster.dll" /prefetch:1 --> c:\program files\norton internet security\engine\16.0.0.125\ccSvcHst.exe [?]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2010-9-23 15264]
S3 NAVENG;NAVENG;\??\c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20080829.024\naveng.sys --> c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20080829.024\NAVENG.SYS [?]
S3 NAVEX15;NAVEX15;\??\c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20080829.024\navex15.sys --> c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20080829.024\NAVEX15.SYS [?]
S3 TfNetMon;TfNetMon;\??\c:\windows\system32\drivers\tfnetmon.sys --> c:\windows\system32\drivers\TfNetMon.sys [?]

=============== Created Last 30 ================

2010-12-10 15:21:49 624128 ----a-w- c:\program files\dds.scr
2010-12-10 15:20:58 50477 ----a-w- c:\program files\Defogger.exe
2010-12-08 12:53:10 -------- d-----w- c:\docume~1\rockstar\locals~1\applic~1\Sunbelt Software
2010-12-07 20:51:04 -------- d-----w- C:\ComboFix
2010-12-02 22:39:16 16968 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2010-12-02 22:37:33 -------- d-----w- c:\docume~1\alluse~1\applic~1\Hitman Pro
2010-12-02 22:36:49 6387008 ----a-w- c:\program files\HitmanPro35.exe
2010-11-29 18:57:07 -------- dc-h--w- c:\windows\ie8
2010-11-29 18:54:33 7680 ------w- c:\windows\system32\dllcache\iecompat.dll
2010-11-29 18:40:46 20327736 ----a-w- c:\program files\ie8-setup-us-xp.exe
2010-11-27 13:29:04 -------- d-----w- c:\docume~1\alluse~1\applic~1\FrontLine Registry Cleaner
2010-11-27 13:08:19 -------- d-----w- c:\program files\Frontline Registry Cleaner
2010-11-27 13:07:13 1704384 ----a-w- c:\program files\FrontlineRegCleanerSetup.exe
2010-11-27 01:55:42 -------- d-----w- c:\program files\backups
2010-11-27 01:50:54 388608 ----a-w- c:\program files\HijackThis.exe
2010-11-27 00:57:17 -------- d-sha-r- C:\cmdcons
2010-11-27 00:55:13 98816 ----a-w- c:\windows\sed.exe
2010-11-27 00:55:13 89088 ----a-w- c:\windows\MBR.exe
2010-11-27 00:55:13 256512 ----a-w- c:\windows\PEV.exe
2010-11-27 00:55:13 161792 ----a-w- c:\windows\SWREG.exe
2010-11-27 00:51:17 3985903 ----a-r- c:\program files\ComboFix.exe
2010-11-26 19:04:07 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-11-26 17:47:26 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-11-26 17:47:14 98392 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-11-26 17:33:22 -------- dc-h--w- c:\docume~1\alluse~1\applic~1\{E961CE1B-C3EA-4882-9F67-F859B555D097}
2010-11-26 17:32:04 -------- d-----w- c:\program files\Lavasoft
2010-11-26 17:23:48 133432520 ----a-w- c:\program files\Ad-AwareInstall.exe
2010-11-26 15:04:40 -------- d-----w- c:\docume~1\alluse~1\applic~1\PC Tools
2010-11-26 14:51:12 -------- d-----w- c:\docume~1\rockstar\applic~1\GetRightToGo
2010-11-26 14:50:59 367232 ----a-w- c:\program files\Download_7.0.0.538f-sdasetup-regnow201-AVP.exe
2010-11-24 22:53:01 -------- d-----w- c:\windows\system32\wbem\repository\FS
2010-11-24 22:53:01 -------- d-----w- c:\windows\system32\wbem\Repository
2010-11-24 22:47:31 -------- d-----w- c:\program files\tdsskiller
2010-11-11 02:48:39 -------- d-----w- c:\documents and settings\rockstar\applogs

==================== Find3M ====================

2010-09-18 16:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll
2009-08-29 14:30:35 18015723 ----a-w- c:\program files\vlc-1.0.1-win32.exe

============= FINISH: 10:22:50.63 ===============

Attached Files



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:21 PM

Posted 17 December 2010 - 11:34 PM

Hello

My name is gringo and I will be taking over from this point and untill we finish.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes unless I tell you so.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

If you have not done so please Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 spacedace2000

spacedace2000
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:03:21 PM

Posted 18 December 2010 - 07:18 AM

Thanks Gringo...here is the combofix log. Do you see anything suspicious? The virus/malware seems to be intermittent. Before I ran combofix I tried doing searches and have not gotten redirected. I am not sure if it is because I am home on the laptop. I use it mostly at work and was getting redirected all day yesterday. Now that I am using it at home, it seems fine but time will tell.

ComboFix 10-12-17.02 - rockstar 12/18/2010 7:04.7.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.655 [GMT -5:00]
Running from: c:\program files\ComboFix.exe
AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
.

((((((((((((((((((((((((( Files Created from 2010-11-18 to 2010-12-18 )))))))))))))))))))))))))))))))
.

2010-12-15 13:38 . 2010-11-02 15:17 40960 ------w- c:\windows\system32\dllcache\ndproxy.sys
2010-12-15 13:36 . 2010-10-11 14:59 45568 ------w- c:\windows\system32\dllcache\wab.exe
2010-12-10 15:21 . 2010-12-10 15:22 624128 ----a-w- c:\program files\dds.scr
2010-12-10 15:20 . 2010-12-10 15:21 50477 ----a-w- c:\program files\Defogger.exe
2010-12-08 12:53 . 2010-12-08 12:53 -------- d-----w- c:\documents and settings\rockstar\Local Settings\Application Data\Sunbelt Software
2010-12-07 20:51 . 2010-12-17 20:10 -------- d-----w- c:\program files\ComboFix
2010-12-02 22:39 . 2010-12-07 20:44 16968 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2010-12-02 22:37 . 2010-12-02 22:37 -------- d-----w- c:\documents and settings\All Users\Application Data\Hitman Pro
2010-12-02 22:36 . 2010-12-02 22:38 6387008 ----a-w- c:\program files\HitmanPro35.exe
2010-11-29 18:57 . 2010-11-29 18:58 -------- dc-h--w- c:\windows\ie8
2010-11-29 18:54 . 2010-10-18 11:10 7680 ------w- c:\windows\system32\dllcache\iecompat.dll
2010-11-29 18:40 . 2010-11-29 18:41 20327736 ----a-w- c:\program files\ie8-setup-us-xp.exe
2010-11-29 17:47 . 2010-11-29 17:47 -------- d-----w- c:\windows\system32\config\systemprofile\Local Settings\Application Data\Sunbelt Software
2010-11-27 13:29 . 2010-11-27 13:29 -------- d-----w- c:\documents and settings\All Users\Application Data\FrontLine Registry Cleaner
2010-11-27 13:08 . 2010-11-27 13:29 -------- d-----w- c:\program files\Frontline Registry Cleaner
2010-11-27 13:07 . 2010-11-27 13:08 1704384 ----a-w- c:\program files\FrontlineRegCleanerSetup.exe
2010-11-27 01:55 . 2010-11-27 01:59 -------- d-----w- c:\program files\backups
2010-11-27 01:50 . 2010-11-27 01:50 388608 ----a-w- c:\program files\HijackThis.exe
2010-11-26 19:04 . 2010-12-08 12:59 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-11-26 17:47 . 2010-09-23 07:46 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-11-26 17:47 . 2010-11-26 17:47 98392 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-11-26 17:33 . 2010-11-26 17:33 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{E961CE1B-C3EA-4882-9F67-F859B555D097}
2010-11-26 17:32 . 2010-11-26 17:47 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2010-11-26 17:32 . 2010-11-26 17:32 -------- d-----w- c:\program files\Lavasoft
2010-11-26 17:23 . 2010-11-26 17:29 133432520 ----a-w- c:\program files\Ad-AwareInstall.exe
2010-11-26 15:04 . 2010-11-26 16:21 -------- d-----w- c:\documents and settings\All Users\Application Data\PC Tools
2010-11-26 15:04 . 2010-11-26 16:22 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2010-11-26 14:51 . 2010-11-27 02:04 -------- d-----w- c:\documents and settings\rockstar\Application Data\GetRightToGo
2010-11-26 14:50 . 2010-11-26 14:51 367232 ----a-w- c:\program files\Download_7.0.0.538f-sdasetup-regnow201-AVP.exe
2010-11-24 22:53 . 2010-11-24 22:53 -------- d-----w- c:\windows\system32\wbem\Repository
2010-11-18 18:12 . 2010-11-18 18:12 81920 ------w- c:\windows\system32\dllcache\isign32.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-11-18 18:12 . 2008-04-15 04:00 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-06 00:26 . 2010-03-11 12:38 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:26 . 2010-03-11 12:38 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-11-06 00:26 . 2007-08-14 09:44 43520 ------w- c:\windows\system32\licmgr10.dll
2010-11-03 12:25 . 2010-03-10 13:18 385024 ----a-w- c:\windows\system32\html.iec
2010-11-02 15:17 . 2008-04-15 04:00 40960 ----a-w- c:\windows\system32\drivers\ndproxy.sys
2010-11-01 00:33 . 2010-11-01 00:33 955784 ----a-w- c:\program files\SkypeSetup.exe
2010-10-28 13:13 . 2008-04-15 04:00 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-10-26 13:25 . 2009-08-14 13:21 1853312 ----a-w- c:\windows\system32\win32k.sys
2010-10-05 07:17 . 2010-10-05 07:16 7292104 ----a-w- c:\program files\Install_AIM.exe
2009-08-29 14:30 . 2009-08-29 14:30 18015723 ----a-w- c:\program files\vlc-1.0.1-win32.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-15 135168]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-15 159744]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-15 131072]
"IDTSysTrayApp"="sttray.exe" [2008-09-11 446556]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-12-04 1410344]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"HP Mobile Broadband"="c:\swsetup\HPQWWAN\HPMobileBroadband.exe" [2008-07-08 439600]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2010-09-21 03:07 932288 ----a-r- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2010-09-23 08:47 35760 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\StreamTorrent 1.0\\StreamTorrent.exe"=
"c:\\Program Files\\AIM7\\aim.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [11/26/2010 12:47 PM 64288]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [3/5/2009 1:23 AM 112128]
S0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys --> c:\windows\system32\drivers\TfFsMon.sys [?]
S0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys --> c:\windows\system32\drivers\TfSysMon.sys [?]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [9/23/2010 2:46 AM 1389400]
S2 Norton Internet Security;Norton Internet Security;"c:\program files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe" /s "Norton Internet Security" /m "c:\program files\Norton Internet Security\Engine\16.0.0.125\diMaster.dll" /prefetch:1 --> c:\program files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe [?]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\Lavasoft\Ad-Aware\kernexplorer.sys [9/23/2010 2:46 AM 15264]
S3 TfNetMon;TfNetMon;\??\c:\windows\system32\drivers\TfNetMon.sys --> c:\windows\system32\drivers\TfNetMon.sys [?]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{A509B1FF-37FF-4bFF-8CFF-4F3A747040FF}]
2009-03-08 09:32 128512 ----a-w- c:\windows\system32\advpack.dll
.
Contents of the 'Scheduled Tasks' folder

2010-12-18 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2010-09-23 12:58]

2010-11-27 c:\windows\Tasks\FrontLine Registry Cleaner Scheduled Scan - rockstar.job
- c:\program files\Frontline Registry Cleaner\FrontlineRegistryCleaner.exe [2010-05-11 22:20]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/?fr=fp-yie8
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-12-18 07:09
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Norton Internet Security]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Engine\16.0.0.125\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(3360)
c:\windows\system32\WININET.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\IEFRAME.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2010-12-18 07:12:20
ComboFix-quarantined-files.txt 2010-12-18 12:12

Pre-Run: 6,521,118,720 bytes free
Post-Run: 6,537,801,728 bytes free

- - End Of File - - 7B39C635414929CE6702B48CAA92B89F

#6 gringo_pr

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Posted 18 December 2010 - 01:10 PM

Hello

I am not sure if it is because I am home on the laptop. I use it mostly at work and was getting redirected all day yesterday
how big is the network at your work? do other computers at your work has the same problem?


Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.4.0
Java™ 6 Update 7
Viewpoint Media Player


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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#7 spacedace2000

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Posted 18 December 2010 - 03:28 PM

ok, i have done everything in the instructions. I think there are only 2 or 3 computers using the same router at work. I will have to ask to see if they are having problems as well. so far it is running fine, but has been before i even got started with all your instructions...I am baffled. Here is a copy of what you asked for. thanks so much!
Anything suspicious in those logs?

Malwarebytes' Anti-Malware 1.50
www.malwarebytes.org

Database version: 5350

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/18/2010 2:15:12 PM
mbam-log-2010-12-18 (14-15-12).txt

Scan type: Quick scan
Objects scanned: 126364
Time elapsed: 2 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogoff (PUM.Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:27:18 PM, on 12/18/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
c:\program files\idt\wdm\stacsv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\sttray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?fr=fp-yie8
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IDTSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [HP Mobile Broadband] c:\SWsetup\HPQWWAN\HPMobileBroadband.exe /TrayMode
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/betapit/PCPitStop.CAB
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Norton Internet Security - Unknown owner - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe (file missing)
O23 - Service: Audio Service (STacSV) - IDT, Inc. - c:\program files\idt\wdm\stacsv.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 5364 bytes

#8 gringo_pr

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Posted 18 December 2010 - 03:39 PM

Greetings

These reports are looking very good. after we have completed this I will give you something to try while you are at work if the redirects comeback while you are there.



:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
      O4 - HKLM\..\Run: [IDTSysTrayApp] sttray.exe
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#9 spacedace2000

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Posted 18 December 2010 - 05:01 PM

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6415
# api_version=3.0.2
# EOSSerial=5281b6ad94d4f74f98a5f1b3475d8afa
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-12-18 09:58:28
# local_time=2010-12-18 04:58:28 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=46040
# found=0
# cleaned=0
# scan_time=2550

#10 gringo_pr

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Posted 18 December 2010 - 06:02 PM

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 spacedace2000

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Posted 18 December 2010 - 06:55 PM

yes, i have read the post...I will respond within a few days to see if there is no problem when i use the laptop at work

#12 gringo_pr

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Posted 18 December 2010 - 09:55 PM

Thank you and you are most welcome


Have a great holiday!!!


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#13 gringo_pr

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Posted 21 December 2010 - 12:43 AM

Since the issue is resolved, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo
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