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Internet Explorer Problem...please Help


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#1 cereghini

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Posted 02 December 2005 - 05:40 PM

Everytime I open up a website on Internet Explorer Search Companion opens up on the side, I am redirected to media.deskwizz sites, and a media.deskwizz popup comes on the screen and rapidly opens up different websites. Usually if i close them and open up a new Int Exp window it doesn't open up again, but if I'm inactive for about 5-6 the same thing happens again.

The deskwizz site that comes up on my browser is:

hxxp://media.deskwizz.com/gate.php?id=ssqb]http://media.deskwizz.com/gate.php?id=ssqb

The pop-up that opens up the various websites is:

hxxp://www.top-banners.com]http://www.top-banners.com

I have ran adaware and spybot a bunch of times and tried to block media.deskwizz on the Internet Explorer options but can't seem to solve the problem. This is really frustrating and I would really appreciate any suggestions that you have. Thank you for taking the time to read this.

Edited by KoanYorel, 02 December 2005 - 06:04 PM.


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#2 acklan

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Posted 02 December 2005 - 05:59 PM

We need to get it off your computer not just block it, For now try a firewall and see if that helps. I am at work but when I get home I will list some software an online scans that may help. Try A2 scanner for now.
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#3 Rimmer

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Posted 02 December 2005 - 06:21 PM

:thumbsup: to BC cereghini,

Follow this basic procedure:
Is your Anti-virus program current and updated? If not you can download a free anti-virus program here (US Link): AVG Free
When you have downloaded and installed it you need to go online to register it and update it. (It will probably prompt you to do this.)
Once you have installed AVG uninstall your old Anti-Virus software because you should only have one running on your system.

Do you have a range of anti-spyware installed? If not download and update all of the following:Reboot your computer in Safe Mode and run the anti-virus scan and all the anti-spyware scans there.
If you are not sure how to boot in Safe Mode there is a tutorial here: Safe Mode

See if that helps :flowers:

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#4 cereghini

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Posted 03 December 2005 - 08:10 PM

I updated and ran Ad-Aware, Spybot, and a-squared in safemode. I also installed and set up SpywareBlaster and am still getting the same Meda.deskwizz sites popping up. Please let me know if you all have any other suggestions...I just want to get my internet back to normal! Thank you all for your help.

Michael

#5 tg1911

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Posted 03 December 2005 - 08:18 PM

I suggest you post a HijackThis log for examination.

Read How to post a HijackThis Log.
Please read, and follow, all directions carefully.

Then, run a log, and post it in the HijackThis forum, at this link. Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a while to get a response, because the HJT Team are very busy. Please, be patient, these people are volunteers. They will help you out, as soon as possible.

NOTE:
Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.
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