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Monitor Problem


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19 replies to this topic

#1 Paulette

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Posted 02 December 2005 - 04:31 PM

I just installed a new Flat panel TFT/LCD monitor. The screen just goes black for a second and then comes back normal. It just keeps doing that. I have Windows XP Prof. It says in the instruction book to upgrade my video card driver and choose a display mode. This is what I need help with...where do I go and what do I do.
Thanks for the help.

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#2 acklan

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Posted 02 December 2005 - 06:18 PM

You may have you refresh rate set too high.
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#3 Paulette

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Posted 02 December 2005 - 09:34 PM

Did that and also plugged the power into other outlet but is still doing the black out.

#4 acklan

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Posted 02 December 2005 - 09:41 PM

What type of video do you have? Onboard or a card? Have you cleaned out your case/fans lately?
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#5 Paulette

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Posted 03 December 2005 - 01:37 PM

I have a video card and have cleaned the fans about a month ago.

#6 acklan

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Posted 03 December 2005 - 01:42 PM

Do you have the flat screens where they can circulate air. They build up alot of heat.
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#7 Paulette

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Posted 03 December 2005 - 01:48 PM

The moniter is not surrounded by anything and the air is circulating freely. I did put my resolution back to 1024x768 and the refresh rate to60 Hz and it seems to black out less often.

#8 acklan

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Posted 03 December 2005 - 02:04 PM

Do you know which video card you have installed? How are you connected ? thru a DVI or the standard 9-pin? Run Everest home, it will tell you most everything you need to know about your computer. Do you have another PC you can test it on?
You may have a defective monitor.
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#9 Paulette

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Posted 03 December 2005 - 06:28 PM

Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name COMPUTER (Paulette's computer)
User Name Compaq

Motherboard:
CPU Type AMD Duron, 700 MHz (7 x 100)
Motherboard Name Compaq Compaq PC
Motherboard Chipset VIA VT8363(A) Apollo KT133(A)
System Memory 320 MB (SDRAM)
BIOS Type Compaq (08/28/00)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter NVIDIA Vanta LT (8 MB)
3D Accelerator nVIDIA Vanta
Monitor Plug and Play Monitor [NoDB] (12321)

Multimedia:
Audio Adapter VIA AC'97 Audio Controller [H]

Storage:
IDE Controller VIA Bus Master IDE Controller
Floppy Drive Floppy disk drive
Disk Drive ST320423A (20 GB, 5400 RPM, Ultra-ATA/66)
Optical Drive COMPAQ SC-140S (40x CD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (FAT32) 16270 MB (5557 MB free)
D: (FAT32) 2792 MB (1316 MB free)
Total Size 19062 MB (6873 MB free)

Input:
Keyboard HID Keyboard Device
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Speedstream Ethernet USB Adapter (192.168.2.10)
Network Adapter WAN (PPP/SLIP) Interface (67.68.7.76)
Modem PCTEL Platinum V.90 Modem
Thanks for Everest. I got this report from them. Does it give you enough information. If not tell me where to go.

#10 acklan

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Posted 03 December 2005 - 06:30 PM

That looks like enough. Try droping your Res. to 800X600.
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#11 Paulette

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Posted 03 December 2005 - 08:38 PM

I just discovered that my UPS is not configured correctly. When I go into services and try to start the service,it says "Could not start the UPS service on local computer. Error 2481 the UPS is not configured correctly." Could this causing my black outs? Is this something that I need?

#12 acklan

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Posted 03 December 2005 - 09:05 PM

I'm not familar with UPS as a system service. I thiught UPS was battery back up.
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#13 Paulette

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Posted 04 December 2005 - 10:15 AM

I think you are right about that. But I still have the problem.

#14 acklan

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Posted 04 December 2005 - 11:08 AM

Do you have a UPS attached to your computer?
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#15 Paulette

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Posted 04 December 2005 - 06:10 PM

I don't think so...how do I find out? If it's battery powered I don't




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