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Attack by housewife


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3 replies to this topic

#1 Guest_Manzani_*

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Posted 07 December 2010 - 09:45 PM

My husband had a virus on his laptop which I managed to fix through this forum. After I felt so confident that I thought I can fix anything and clicked around. He told me that the mouse pointer makes funny moves so I went to "tools/internet options/ advanced/ and clicked reset factory settings and went to bed. This morning I guess the laptop reset itself (just a guess) and has now a black start up screen...I tried to hold down every shortcut key...once with success and a weird blue screen came up which made me guess that I screwed up the settings of this laptop to factory settings...

May you please help me to fix it. I promise I will not put it on my " I DID THAT MYSELF LIST " but giving you the credit B)

He has a Inspiron 6000 Laptop Window Xp and it is connected through a wireless router..


Thank you in advance for reading this post.

Kind regards
computer attacking housewife

Edit: Moved topic from Introductions to the more appropriate forum. ~ Animal

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#2 Guest_Manzani_*

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Posted 08 December 2010 - 09:18 PM

Hi guy's
t still have not fixed the problem...laptop dell inspiron 6000 still blank ..trying to reboot and trying different short tcutkeys...the screen is black ..if I hid F 2 it says that operating wireless not connected/

I took out the battery let it sit for several hours nothing happened.


Please write a short notice if I am at the wrong site and I will not bother you again..


Kind regard

Manzani

#3 PolaBar

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Posted 08 December 2010 - 09:34 PM

What exactly do you see when you first turn it on?

#4 dc3

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Posted 08 December 2010 - 10:23 PM

When the computer is first starting start tapping F8. Hopefully a similar to the one below will appear. This is the Advanced Boot Options page. If this opens use the up and down keys to navigate to Safe Mode and press Enter.

Posted Image

If you can boot into Safe Mode try doing a System Restore.


Start> All Programs> Accessories> System Tools> System Restore.

When this opens make sure that "Restore my computer to an earlier time" is chosen, and click on Next>.

The dates appearing in bold are the dates that you can restore to, click on the date that you want and then click Next> to start the System Restore. This may take a long time to complete, and when it is done it will restart your computer. When the computer restarts and you have logged on as the administrator a Restoration Complete page will appear, click on OK to complete the process.

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