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Win7 Anti-Virus Program Problem!!


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#1 SuicideRUN

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Posted 07 December 2010 - 09:44 PM

Ok I just got Kaspersky Internet Security 2011. I Installed it, then it updated and did a quick scan and had no issues. However I can't get on the internet, so I reboot and I get Window Root\system32\hal.dll missing or corrupt. I call a friend and he thinks I should do an F8 and go to a point when windows worked. I do that and everything works and I then uninstall Kaspersky. What happened? Was it Kaspersky that caused this or another problem? Should I try installing again or avoid this anti-virus software?

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#2 quietman7

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Posted 08 December 2010 - 10:49 AM

Are you the same person who asked here at the Kaspersky forum? If so, please follow the instructions provided for using the GetSystemInfo parser so they can investigate.
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