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windows update doesn't work


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#1 pagantom

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Posted 07 December 2010 - 09:43 PM

when i click windows update i get "Internet Explorer cannot display the webpage." i can open other pages in iexplorer, except windows update pages. i had Thinkpoint, which appears to be gone thanks some advice from this forum. system restore attempts have also been unsuccessful. i'm not sure if the windows update and system restore issues started before the thinkpoint infection. thanks.

Edited by Blade Zephon, 07 December 2010 - 11:15 PM.
Moved from XP to AII. ~BZ


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#2 noknojon

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Posted 07 December 2010 - 09:46 PM

Hi -
As a side note , please do not use System Restore until an expert has finished malware cleanup and tells you it is OK -
You may re introduce some of the infection back to your system -

Thank You -

#3 pagantom

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Posted 08 December 2010 - 05:24 PM

Thanks.

what do i do now?




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