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Super Infected


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#1 Please.Help

Please.Help

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Posted 07 December 2010 - 06:53 PM

Well, I arrived home the other day only to learn that my laptop had been used and heavily infected with some really nasty virus. A pop-up was on my computer, something regarding "AntiMalware Doctor". It looked phony so I opened the Task Manager and ended the pop-up. Well, it didn't seem to help because I woke up this morning and saw that it was acting really slow and found out that there were 700+ processes running on the computer.

Mostly things called Hexdump.exe.

Now, I'm really bad with computers, but I was able to start the laptop on Safe Mode and decided to come straight here for help. Please, this is the only computer I have at home. I'm in desperate need of assistance.

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#2 trollocks

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Posted 07 December 2010 - 07:54 PM

Download Rkill and save to your desktop.
Once it is downloaded, double-click on the rkill.com If you get a message that rkill is an infection, do not be concerned. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again.




Please download Malwarebytes from Here or Here

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
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  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Post the log please




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