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HijackThis log-Please Help Dianose


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22 replies to this topic

#1 Stephen Simon

Stephen Simon

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Posted 07 December 2010 - 03:32 PM

I'd appreciate the help. Here you go.


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:31:07 PM, on 12/7/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\ps2.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\ALCMTR.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Smart PDF Converter Pro\SmartSoft PDF Printer Agent.exe
C:\Program Files\Common Files\Maxtor\Schedule2\schedul2.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Compaq_Administrator\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:50370
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [BrStsWnd] C:\Program Files\Brownie\BrstsWnd.exe Autorun
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [svchost] C:\Documents and Settings\Compaq_Administrator\Application Data\Microsoft\svchost.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-304902273-3879594862-4251961475-1009\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'QBDataServiceUser18')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O4 - Global Startup: matt sharedbackup.bat
O4 - Global Startup: Microsoft Office Fast Start.lnk = C:\MSOffice\Office\FASTBOOT.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: SmartSoft PDF Printer Agent.lnk = C:\Program Files\Smart PDF Converter Pro\SmartSoft PDF Printer Agent.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O15 - ESC Trusted Zone: http://*.mcafee.com (HKLM)
O15 - ESC Trusted Zone: http://betavscan.mcafeeasap.com (HKLM)
O15 - ESC Trusted Zone: http://vs.mcafeeasap.com (HKLM)
O15 - ESC Trusted Zone: http://www.mcafeeasap.com (HKLM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2005\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Maxtor\Schedule2\schedul2.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: QuickBooksDB18 - iAnywhere Solutions, Inc. - C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

--
End of file - 9168 bytes

Thanks

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
  • Location:Puerto rico
  • Local time:07:54 PM

Posted 14 December 2010 - 11:28 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Stephen Simon

Stephen Simon
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  • Members
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  • Local time:05:54 PM

Posted 15 December 2010 - 09:42 AM

Hi Gringo,
Good to hear from you. I appreciate your help, and I understand that you're getting a lot of requests for help right now. Seems like everybody is having problems.

Let's get down to it.

The problem is the LAN setting keeps changing to 'use proxy server', without the user doing anything.

I've run a number of tools before contacting you, (following Major Geeks cleaning formula), including Malwarebytes Antispyware, SuperAntiVirus, GMtools, and ComboFix.

I've actually gone so far as to reinstall the OS, Windows XP Pro.

One more thing before the logs. I leave for a weeks vacation tomorrow, so if you get right back to me, but then I don't get back to you for a week, that is why.

So, without further delay the logs,

DDS.txt:

DDS (Ver_10-12-05.01) - NTFSx86
Run by Compaq_Administrator at 8:11:29.50 on Wed 12/15/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3191.2665 [GMT -6:00]

AV: Symantec Endpoint Protection *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Endpoint Protection *enabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\ps2.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\ALCMTR.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Smart PDF Converter Pro\SmartSoft PDF Printer Agent.exe
svchost.exe
C:\Program Files\Common Files\Maxtor\Schedule2\schedul2.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Compaq_Administrator\Desktop\Defogger.exe
C:\Documents and Settings\Compaq_Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://msn.com/
uInternet Settings,ProxyServer = http=127.0.0.1:50370
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uWinlogon: Shell=explorer.exe,c:\documents and settings\compaq_administrator\application data\microsoft\windows\shell.exe
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb05.exe
mRun: [BrStsWnd] c:\program files\brownie\BrstsWnd.exe Autorun
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [svchost] c:\documents and settings\compaq_administrator\application data\microsoft\svchost.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [PS2] c:\windows\system32\ps2.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [AlcWzrd] ALCWZRD.EXE
mRun: [Alcmtr] ALCMTR.EXE
dRunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\compaq~1.lnk - c:\program files\compaq connections\6750491\program\Compaq Connections.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\deskto~1.lnk - c:\program files\research in motion\blackberry\DesktopMgr.exe
StartupFolder: c:\documents and settings\all users\start menu\programs\startup\matt sharedbackup.bat
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\msoffice\office\FASTBOOT.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~2.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\smarts~1.lnk - c:\program files\smart pdf converter pro\SmartSoft PDF Printer Agent.exe
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?LinkID=39204
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_08-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
Handler: intu-help-qb1 - {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - c:\program files\intuit\quickbooks 2005\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxsrvc.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-8-15 214664]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-4-27 67656]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-7-8 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-7-8 108392]
R2 QuickBooksDB18;QuickBooksDB18;c:\progra~1\intuit\quickb~1\qbdbmgrn.exe -hvquickbooksdb18 --> c:\progra~1\intuit\quickb~1\QBDBMgrN.exe -hvQuickBooksDB18 [?]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-11-10 1775344]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-7-31 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20101214.001\NAVENG.SYS [2010-12-14 86136]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20101214.001\NAVEX15.SYS [2010-12-14 1360248]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-1 135664]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2009-7-14 23888]
S3 MfeAVFK;McAfee Inc. MfeAVFK;c:\windows\system32\drivers\mfeavfk.sys [2008-8-15 79816]
S3 MfeBOPK;McAfee Inc. MfeBOPK;c:\windows\system32\drivers\mfebopk.sys [2008-8-15 35272]
S3 MfeRKDK;McAfee Inc. MfeRKDK;c:\windows\system32\drivers\mferkdk.sys [2008-8-15 34248]

=============== Created Last 30 ================

2010-12-10 14:07:25 974848 -c----w- c:\windows\system32\dllcache\mfc42.dll
2010-12-10 14:07:25 953856 -c----w- c:\windows\system32\dllcache\mfc40u.dll
2010-12-10 14:06:42 617472 -c----w- c:\windows\system32\dllcache\comctl32.dll
2010-12-09 20:26:03 7680 -c----w- c:\windows\system32\dllcache\iecompat.dll
2010-12-09 20:24:47 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2010-12-09 20:24:46 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2010-12-09 20:24:45 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2010-12-08 18:42:30 602112 -c----w- c:\windows\system32\dllcache\msfeeds.dll
2010-12-08 18:42:30 55296 -c----w- c:\windows\system32\dllcache\msfeedsbs.dll
2010-12-08 18:42:30 1986560 -c----w- c:\windows\system32\dllcache\iertutil.dll
2010-12-08 18:42:30 13824 -c----w- c:\windows\system32\dllcache\ieudinit.exe
2010-12-08 18:42:29 59904 -c--a-w- c:\windows\system32\dllcache\icardie.dll
2010-12-08 18:42:29 445952 -c--a-w- c:\windows\system32\dllcache\ieapfltr.dll
2010-12-08 18:42:29 3698584 -c--a-w- c:\windows\system32\dllcache\ieapfltr.dat
2010-12-08 18:42:29 11080192 -c----w- c:\windows\system32\dllcache\ieframe.dll
2010-12-07 15:14:17 79872 -c----w- c:\windows\system32\dllcache\msxml6r.dll
2010-12-07 15:14:17 1372672 -c----w- c:\windows\system32\dllcache\msxml6.dll
2010-12-07 15:13:49 19569 ----a-w- c:\windows\003399_.tmp
2010-12-07 14:49:17 272128 -c----w- c:\windows\system32\dllcache\bthport.sys
2010-12-07 14:48:58 357248 -c----w- c:\windows\system32\dllcache\srv.sys
2010-12-07 14:48:05 455680 -c----w- c:\windows\system32\dllcache\mrxsmb.sys
2010-12-07 14:42:42 203136 -c----w- c:\windows\system32\dllcache\rmcast.sys
2010-12-07 14:39:08 337408 -c----w- c:\windows\system32\dllcache\netapi32.dll
2010-12-07 14:38:38 218112 -c----w- c:\windows\system32\dllcache\wordpad.exe
2010-12-07 14:35:40 744448 -c----w- c:\windows\system32\dllcache\helpsvc.exe
2010-12-06 17:08:59 163840 ----a-w- c:\windows\system32\igfxres.dll
2010-12-06 17:00:01 41600 -c--a-w- c:\windows\system32\dllcache\weitekp9.dll
2010-12-06 17:00:01 31232 -c--a-w- c:\windows\system32\dllcache\weitekp9.sys
2010-12-06 17:00:00 9216 -c--a-w- c:\windows\system32\dllcache\wamps51.dll
2010-12-06 16:58:59 53248 -c--a-w- c:\windows\system32\dllcache\nextlink.dll
2010-12-06 16:57:56 36864 -c--a-w- c:\windows\system32\dllcache\hanjadic.dll
2010-12-06 16:56:52 6144 -c--a-w- c:\windows\system32\dllcache\admxprox.dll
2010-12-06 16:56:52 5632 -c--a-w- c:\windows\system32\dllcache\EXCH_adsiisex.dll
2010-12-06 16:56:52 49664 -c--a-w- c:\windows\system32\dllcache\adrot.dll
2010-12-06 16:56:46 7168 -c--a-w- c:\windows\system32\dllcache\wamregps.dll
2010-12-06 16:56:37 7680 -c--a-w- c:\windows\system32\dllcache\inetmgr.exe
2010-12-06 16:56:37 19968 -c--a-w- c:\windows\system32\dllcache\inetsloc.dll
2010-12-06 16:56:37 169984 -c--a-w- c:\windows\system32\dllcache\iisui.dll
2010-12-06 16:56:36 5632 -c--a-w- c:\windows\system32\dllcache\iisrstap.dll
2010-12-06 16:56:36 14336 -c--a-w- c:\windows\system32\dllcache\iisreset.exe
2010-12-06 16:56:35 6144 -c--a-w- c:\windows\system32\dllcache\ftpsapi2.dll
2010-12-06 16:53:55 16384 -c--a-w- c:\windows\system32\dllcache\isignup.exe
2010-12-06 16:53:55 16384 ----a-w- c:\program files\internet explorer\connection wizard\isignup.exe
2010-12-06 16:37:18 24661 -c--a-w- c:\windows\system32\dllcache\spxcoins.dll
2010-12-06 16:37:18 24661 ----a-w- c:\windows\system32\spxcoins.dll
2010-12-06 16:37:18 13312 -c--a-w- c:\windows\system32\dllcache\irclass.dll
2010-12-06 16:37:18 13312 ----a-w- c:\windows\system32\irclass.dll
2010-12-06 16:36:54 13753 ----a-r- c:\windows\SETE6.tmp
2010-12-06 16:36:50 1086058 ----a-r- c:\windows\SETDA.tmp
2010-12-06 16:36:47 1042903 ----a-r- c:\windows\SETD7.tmp
2010-12-03 18:06:27 -------- d-----w- C:\MGtools
2010-12-03 18:06:16 2402457 ----a-w- C:\MGtools.exe
2010-12-03 17:44:33 98816 ----a-w- c:\windows\sed.exe
2010-12-03 17:44:33 89088 ----a-w- c:\windows\MBR.exe
2010-12-03 17:44:33 256512 ----a-w- c:\windows\PEV.exe
2010-12-03 17:44:33 161792 ----a-w- c:\windows\SWREG.exe
2010-12-03 14:44:49 -------- d-----w- c:\program files\CCleaner
2010-12-03 14:44:22 2096136 ----a-w- C:\ccsetup301_slim.exe
2010-12-01 13:58:53 -------- d-----w- c:\program files\Support Tools
2010-11-30 18:15:41 -------- d-----w- C:\ERDNT

==================== Find3M ====================

2010-09-18 18:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll

============= FINISH: 8:12:55.14 ===============


Attach.txt:


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-12-05.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 12/6/2010 11:00:25 AM
System Uptime: 12/15/2010 8:03:18 AM (0 hours ago)

Motherboard: ASUSTeK Computer INC. | | Goldfish3
Processor: Intel® Pentium® 4 CPU 2.93GHz | CPU 1 | 2932/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 69 GiB total, 37.191 GiB free.
D: is FIXED (FAT32) - 6 GiB total, 1.504 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
I: is Removable
K: is FIXED (NTFS) - 466 GiB total, 465.649 GiB free.

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1: 12/6/2010 11:09:26 AM - System Checkpoint
RP2: 12/6/2010 11:22:49 AM - Made by Registry Mechanic O
RP3: 12/6/2010 4:14:47 PM - Software Distribution Service 3.0
RP4: 12/7/2010 4:30:16 PM - Software Distribution Service 3.0
RP5: 12/8/2010 8:21:31 AM - Software Distribution Service 3.0
RP6: 12/8/2010 8:33:16 AM - Software Distribution Service 3.0
RP7: 12/8/2010 9:12:07 AM - Made by Registry Mechanic O
RP8: 12/8/2010 12:29:49 PM - Software Distribution Service 3.0
RP9: 12/9/2010 3:00:16 AM - Software Distribution Service 3.0
RP10: 12/9/2010 8:03:05 AM - Software Distribution Service 3.0
RP11: 12/9/2010 9:35:49 AM - Software Distribution Service 3.0
RP12: 12/9/2010 12:16:59 PM - Software Distribution Service 3.0
RP13: 12/9/2010 12:17:24 PM - Software Distribution Service 3.0
RP14: 12/9/2010 12:55:07 PM - Software Distribution Service 3.0
RP15: 12/9/2010 1:16:52 PM - Software Distribution Service 3.0
RP16: 12/9/2010 2:29:32 PM - Installed Windows Internet Explorer 8.
RP17: 12/9/2010 2:30:18 PM - Software Distribution Service 3.0
RP18: 12/9/2010 2:42:53 PM - Software Distribution Service 3.0
RP19: 12/10/2010 8:08:53 AM - Software Distribution Service 3.0
RP20: 12/10/2010 8:41:39 AM - Software Distribution Service 3.0
RP21: 12/10/2010 11:29:40 AM - Software Distribution Service 3.0
RP22: 12/10/2010 12:25:42 PM - Software Distribution Service 3.0
RP23: 12/13/2010 12:27:57 PM - System Checkpoint
RP24: 12/14/2010 3:00:14 AM - Software Distribution Service 3.0
RP25: 12/14/2010 3:56:38 PM - Software Distribution Service 3.0

==== Installed Programs ======================

Adobe Acrobat - Reader 6.0.2 Update
Adobe Flash Player 10 ActiveX
Adobe Reader 6.0.1
Agere Systems PCI Soft Modem
BlackBerry Desktop Software 4.1
Brother HL-2140
CCleaner
Compaq Connections
Compaq Organize
Easy Internet Sign-up
Google Chrome
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
GoToMeeting/GoToWebinar 3.0.0.198
Help and Support Additions
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
HP Boot Optimizer
hp deskjet 3320 series (Remove only)
HP Help and Support 4.0
HpSdpAppCoreApp
Intel® Graphics Media Accelerator Driver
iTunes
J2SE Runtime Environment 5.0
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 4
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 8
Java™ 6 Update 15
Java™ 6 Update 2
Java™ 6 Update 3
Java™ 6 Update 5
Java™ 6 Update 7
LiveUpdate 3.3 (Symantec Corporation)
Malwarebytes' Anti-Malware
Maxtor MaxBlast
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office
Microsoft Office 2000 Disc 2
Microsoft Office 2000 Small Business
Microsoft Office Standard Edition 2003
Microsoft Plus! Dancer LE
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Works
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
MSXML 6 Service Pack 2 (KB973686)
OpenOffice.org Installer 1.0
PC-Doctor for Windows
PS2
Python 2.2 pywin32 extensions (build 203)
Python 2.2.3
QuickBooks Pro 2008
QuickTime
RealPlayer
Registry Mechanic 7.0
Remove Adobe Photoshop Album 2.0 Starter Edition installer
Remove Microsoft Money 2005 installer
Remove Quicken New User Edition installer
Remove WeatherBug installer
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982381)
Security Update for Windows XP (KB982665)
Smart PDF Converter Pro 5.0.1.335
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
SUPERAntiSpyware Free Edition
Symantec Endpoint Protection Small Business Edition
upapp
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB2447568)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format Runtime
Windows Media Player 10
Windows Support Tools
Windows XP Service Pack 3
WinZip
Yahoo! Toolbar

==== Event Viewer Messages From Past Week ========

12/9/2010 1:05:21 PM, error: Service Control Manager [7022] - The Windows Firewall/Internet Connection Sharing (ICS) service hung on starting.
12/8/2010 8:36:18 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 8 for Windows XP.
12/10/2010 11:29:54 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2416447).

==== End Of File ===========================

RKUnHooker Report.txt:

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #1
==============================================
>Drivers
==============================================
0xA8EA1000 C:\WINDOWS\system32\drivers\RtkHDAud.sys 2564096 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2066816 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2066816 bytes
0x804D7000 RAW 2066816 bytes
0x804D7000 WMIxWDM 2066816 bytes
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xA8CC0000 C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20101214.001\NAVEX15.SYS 1355776 bytes (Symantec Corporation, AV Engine)
0xB9306000 C:\WINDOWS\system32\DRIVERS\AGRSM.sys 1269760 bytes (Agere Systems, SoftModem Device Driver)
0xBF06B000 C:\WINDOWS\System32\ialmdd5.DLL 905216 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology)
0xB94AE000 C:\WINDOWS\system32\DRIVERS\ialmnt5.sys 806912 bytes (Intel Corporation, Intel Graphics Miniport Driver)
0xB9DFA000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xA8947000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xA8A2C000 C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys 434176 bytes (Symantec Corporation, SPBBC Driver)
0xB9D6D000 timntr.sys 393216 bytes (Acronis, Acronis True Image Backup Archive Explorer)
0xA88B6000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0xB91FB000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xA8BD3000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xA7B93000 C:\WINDOWS\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xA8E0B000 C:\WINDOWS\System32\Drivers\SRTSP.SYS 303104 bytes (Symantec Corporation, Symantec AutoProtect)
0xBFFA0000 C:\WINDOWS\System32\ATMFD.DLL 286720 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xA7652000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xA8914000 C:\WINDOWS\system32\drivers\mfehidk.sys 208896 bytes (McAfee, Inc., Host Intrusion Detection Link Driver)
0xB9277000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xB9F79000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xA7DA3000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xB9DCD000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xA8AE0000 C:\WINDOWS\System32\Drivers\SYMTDI.SYS 184320 bytes (Symantec Corporation, Network Dispatch Driver)
0xBF03F000 C:\WINDOWS\System32\ialmdev5.DLL 180224 bytes (Intel Corporation, Component GHAL Driver)
0xA737F000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xA89DF000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xB9472000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xA8AB8000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xA8140000 C:\WINDOWS\system32\drivers\WpsHelper.sys 163840 bytes (Symantec Corporation, Symantec Intrusion Detection - WpsHelper)
0xB9F23000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xA8BAD000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xA8C9B000 C:\WINDOWS\system32\Drivers\SYMEVENT.SYS 151552 bytes (Symantec Corporation, Symantec Event Library)
0xA8875000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 147456 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xA8E7D000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xB944E000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xB9EE8000 fasttx2k.sys 143360 bytes (Promise Technology, Inc., Promise FastTrak Series Driver for WindowsXP)
0xB92CF000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xA8A96000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xA8A0A000 C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS 139264 bytes (SUPERAdBlocker.com and SUPERAntiSpyware.com, SASKUTIL.SYS)
0x806D0000 ACPI_HAL 131840 bytes
0x806D0000 C:\WINDOWS\system32\hal.dll 131840 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xB9EB0000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xB9F49000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xBF020000 C:\WINDOWS\System32\ialmdnt5.dll 126976 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0xB9259000 C:\WINDOWS\system32\DRIVERS\teefer2.sys 122880 bytes (Symantec Corporation, Symantec CMC Firewall Teefer2)
0xA8899000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 118784 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0xB9D51000 snapman.sys 114688 bytes (Acronis, Acronis Snapshot API)
0xB9D37000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xB9F0B000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xA885D000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xB9ED0000 C:\WINDOWS\system32\DRIVERS\SCSIPORT.SYS 98304 bytes (Microsoft Corporation, SCSI Port Driver)
0xB9E87000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xB92B8000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xA8398000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xA8C87000 C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20101214.001\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)
0xB92F2000 C:\WINDOWS\system32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xB949A000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xA8C2C000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xB943C000 C:\WINDOWS\system32\DRIVERS\Rtlnicxp.sys 73728 bytes (Realtek Semiconductor Corporation , Realtek 10/100/1000 NDIS 5.1 Driver )
0xB9E9E000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xB9F68000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xB92A7000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xA8365000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xBA258000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xBA228000 C:\WINDOWS\system32\DRIVERS\nic1394.sys 65536 bytes (Microsoft Corporation, IEEE1394 Ndis Miniport and Call Manager)
0xBA0B8000 ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0xB99A8000 C:\WINDOWS\system32\DRIVERS\arp1394.sys 61440 bytes (Microsoft Corporation, IP/1394 Arp Client)
0xBA158000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xBA268000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xA86AD000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xB9A18000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xBA0C8000 C:\WINDOWS\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xBF012000 C:\WINDOWS\System32\ialmrnt5.dll 57344 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0xB99F8000 C:\WINDOWS\system32\drivers\wpsdrvnt.sys 57344 bytes (Symantec Corporation, Symantec CMC Firewall WPS)
0xBA108000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xBA238000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xBA278000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xBA0E8000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xBA168000 C:\WINDOWS\system32\drivers\mfetdik.sys 49152 bytes (McAfee, Inc., Anti-Virus Mini-Firewall Driver)
0xBA298000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xBA1E8000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xBA248000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xBA0D8000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xBA288000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xBA0A8000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xBA308000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xBA188000 C:\WINDOWS\System32\Drivers\SRTSPX.SYS 40960 bytes (Symantec Corporation, Symantec AutoProtect)
0xBA2F8000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xBA0F8000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xB99B8000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xBA218000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xBA2A8000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xBA1A8000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xBA1B8000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xB99D8000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xBA408000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xBA3D0000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xBA380000 C:\WINDOWS\system32\DRIVERS\tifsfilt.sys 32768 bytes (Acronis, Acronis True Image File System Filter)
0xBA400000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xBA420000 C:\WINDOWS\SYSTEM32\DRIVERS\GEARAspiWDM.sys 28672 bytes (GEAR Software Inc., CDRom Class Filter Driver)
0xBA480000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xBA370000 C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\mbr.sys 28672 bytes
0xBA328000 C:\WINDOWS\System32\Drivers\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xBA488000 C:\WINDOWS\system32\DRIVERS\usbprint.sys 28672 bytes (Microsoft Corporation, USB Printer driver)
0xBA490000 C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS 28672 bytes (Microsoft Corporation, USB Mass Storage Class Driver)
0xBA418000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xBA448000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xBA410000 C:\WINDOWS\system32\DRIVERS\PS2.sys 24576 bytes (Hewlett-Packard Company, PS2 SYS)
0xBA3E0000 C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS 24576 bytes (SUPERAdBlocker.com and SUPERAntiSpyware.com, SASDIFSV.SYS)
0xBA3F8000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xBA3C0000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xBA3C8000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xBA330000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xBA430000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xBA338000 PxHelp20.sys 20480 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xBA438000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xBA440000 C:\WINDOWS\system32\DRIVERS\RimSerial.sys 20480 bytes (Research in Motion Ltd, RIM Virtual Serial Driver)
0xBA3E8000 C:\WINDOWS\System32\Drivers\SYMREDRV.SYS 20480 bytes (Symantec Corporation, Redirector Filter Driver)
0xBA428000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xBA458000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xB9CDB000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xA8791000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xBA4B8000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xBA57C000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xBA594000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xBA59C000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xB9CF7000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xA8C6F000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xBA5F0000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xBA5AE000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xBA60A000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xBA5EC000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xBA5AC000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xBA5A8000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xBA5F2000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xBA5F4000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xBA5EE000 C:\WINDOWS\System32\Drivers\RootMdm.sys 8192 bytes (Microsoft Corporation, Legacy Non-Pnp Modem Device Driver)
0xBA5F6000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xBA60E000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xBA5AA000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xBA735000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xBA728000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xBA711000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xBA670000 PCIIde.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
==============================================
>Stealth
==============================================
0x009D0000 Hidden Image-->CFScan.dll [ EPROCESS 0x8A523620 ] PID: 2168, 45056 bytes

Thanks for the help.
Stay well and Happy Holidays,
Stephen

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:07:54 PM

Posted 15 December 2010 - 11:18 AM

Hello


Do they also get redirects?

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 Stephen Simon

Stephen Simon
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  • Local time:05:54 PM

Posted 15 December 2010 - 01:29 PM

Hi Gringo,

Thanks for getting back to me so quickly.

First, they were not getting any redirects.
Second, after running ComboFix, I restarted the computer twice and had no trouble with the LAN settings either time. However, in the past when I've run scans the problem would go away and then come back after a day or so.
Third, two of the computers on the same network have experienced problems with IE failing. Both computers in question run Vista, they are the only computers on the netwrok that run Vista, and both seem to be working fine after resetting IE. Any chance these issues are related?

And now for the ComboFix log.txt:


ComboFix 10-12-14.07 - Compaq_Administrator 12/15/2010 11:54:54.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3191.2633 [GMT -6:00]
Running from: c:\documents and settings\Compaq_Administrator\Desktop\ComboFix.exe
AV: Symantec Endpoint Protection *Disabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Endpoint Protection *Disabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\docume~1\COMPAQ~1\LOCALS~1\Temp\IadHide5.dll
c:\documents and settings\Compaq_Administrator\Local Settings\temp\IadHide5.dll
c:\windows\system32\ps2.bat

.
((((((((((((((((((((((((( Files Created from 2010-11-15 to 2010-12-15 )))))))))))))))))))))))))))))))
.

2010-12-10 14:07 . 2010-09-18 06:53 974848 -c----w- c:\windows\system32\dllcache\mfc42.dll
2010-12-10 14:07 . 2010-09-18 06:53 953856 -c----w- c:\windows\system32\dllcache\mfc40u.dll
2010-12-10 14:06 . 2010-08-23 16:12 617472 -c----w- c:\windows\system32\dllcache\comctl32.dll
2010-12-09 20:26 . 2010-10-18 11:10 7680 -c----w- c:\windows\system32\dllcache\iecompat.dll
2010-12-09 20:24 . 2010-09-10 05:58 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2010-12-09 20:24 . 2010-09-10 05:58 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2010-12-09 20:24 . 2010-09-10 05:58 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2010-12-08 18:42 . 2010-09-10 05:58 602112 -c----w- c:\windows\system32\dllcache\msfeeds.dll
2010-12-08 18:42 . 2010-09-10 05:58 55296 -c----w- c:\windows\system32\dllcache\msfeedsbs.dll
2010-12-08 18:42 . 2010-09-10 05:58 1986560 -c----w- c:\windows\system32\dllcache\iertutil.dll
2010-12-08 18:42 . 2010-04-16 13:24 13824 -c----w- c:\windows\system32\dllcache\ieudinit.exe
2010-12-08 18:42 . 2010-09-10 05:58 11080192 -c----w- c:\windows\system32\dllcache\ieframe.dll
2010-12-08 18:42 . 2009-03-08 10:31 59904 -c--a-w- c:\windows\system32\dllcache\icardie.dll
2010-12-08 18:42 . 2009-03-08 10:11 445952 -c--a-w- c:\windows\system32\dllcache\ieapfltr.dll
2010-12-08 18:42 . 2009-02-07 03:07 3698584 -c--a-w- c:\windows\system32\dllcache\ieapfltr.dat
2010-12-07 15:14 . 2009-07-31 16:05 1372672 -c----w- c:\windows\system32\dllcache\msxml6.dll
2010-12-07 15:14 . 2008-04-13 17:27 79872 -c----w- c:\windows\system32\dllcache\msxml6r.dll
2010-12-07 15:13 . 2006-12-28 19:01 19569 ----a-w- c:\windows\003399_.tmp
2010-12-07 14:49 . 2008-06-13 11:05 272128 -c----w- c:\windows\system32\dllcache\bthport.sys
2010-12-07 14:48 . 2010-08-26 13:39 357248 -c----w- c:\windows\system32\dllcache\srv.sys
2010-12-07 14:48 . 2010-02-24 13:11 455680 -c----w- c:\windows\system32\dllcache\mrxsmb.sys
2010-12-07 14:42 . 2008-05-08 14:02 203136 -c----w- c:\windows\system32\dllcache\rmcast.sys
2010-12-07 14:39 . 2008-10-15 16:34 337408 -c----w- c:\windows\system32\dllcache\netapi32.dll
2010-12-07 14:38 . 2010-07-12 12:55 218112 -c----w- c:\windows\system32\dllcache\wordpad.exe
2010-12-07 14:35 . 2010-06-14 14:31 744448 -c----w- c:\windows\system32\dllcache\helpsvc.exe
2010-12-06 17:08 . 2005-01-23 10:30 163840 ----a-w- c:\windows\system32\igfxres.dll
2010-12-06 17:00 . 2004-08-04 12:00 41600 -c--a-w- c:\windows\system32\dllcache\weitekp9.dll
2010-12-06 17:00 . 2004-08-04 12:00 31232 -c--a-w- c:\windows\system32\dllcache\weitekp9.sys
2010-12-06 17:00 . 2004-08-04 12:00 9216 -c--a-w- c:\windows\system32\dllcache\wamps51.dll
2010-12-06 16:58 . 2004-08-04 12:00 53248 -c--a-w- c:\windows\system32\dllcache\nextlink.dll
2010-12-06 16:57 . 2004-08-04 12:00 36864 -c--a-w- c:\windows\system32\dllcache\hanjadic.dll
2010-12-06 16:56 . 2004-08-04 12:00 6144 -c--a-w- c:\windows\system32\dllcache\admxprox.dll
2010-12-06 16:56 . 2004-08-04 12:00 49664 -c--a-w- c:\windows\system32\dllcache\adrot.dll
2010-12-06 16:56 . 2001-08-18 04:36 5632 -c--a-w- c:\windows\system32\dllcache\EXCH_adsiisex.dll
2010-12-06 16:56 . 2004-08-04 12:00 7168 -c--a-w- c:\windows\system32\dllcache\wamregps.dll
2010-12-06 16:56 . 2004-08-04 12:00 7680 -c--a-w- c:\windows\system32\dllcache\inetmgr.exe
2010-12-06 16:56 . 2004-08-04 12:00 19968 -c--a-w- c:\windows\system32\dllcache\inetsloc.dll
2010-12-06 16:56 . 2004-08-04 12:00 169984 -c--a-w- c:\windows\system32\dllcache\iisui.dll
2010-12-06 16:56 . 2004-08-04 12:00 5632 -c--a-w- c:\windows\system32\dllcache\iisrstap.dll
2010-12-06 16:56 . 2004-08-04 12:00 14336 -c--a-w- c:\windows\system32\dllcache\iisreset.exe
2010-12-06 16:56 . 2004-08-04 12:00 6144 -c--a-w- c:\windows\system32\dllcache\ftpsapi2.dll
2010-12-06 16:53 . 2004-08-04 12:00 16384 -c--a-w- c:\windows\system32\dllcache\isignup.exe
2010-12-06 16:53 . 2004-08-04 12:00 16384 ----a-w- c:\program files\Internet Explorer\Connection Wizard\isignup.exe
2010-12-06 16:37 . 2004-08-04 12:00 24661 -c--a-w- c:\windows\system32\dllcache\spxcoins.dll
2010-12-06 16:37 . 2004-08-04 12:00 24661 ----a-w- c:\windows\system32\spxcoins.dll
2010-12-06 16:37 . 2004-08-04 12:00 13312 -c--a-w- c:\windows\system32\dllcache\irclass.dll
2010-12-06 16:37 . 2004-08-04 12:00 13312 ----a-w- c:\windows\system32\irclass.dll
2010-12-06 16:36 . 2004-08-04 12:00 13753 ----a-r- c:\windows\SETE6.tmp
2010-12-06 16:36 . 2004-08-04 12:00 1086058 ----a-r- c:\windows\SETDA.tmp
2010-12-06 16:36 . 2004-08-04 12:00 1042903 ----a-r- c:\windows\SETD7.tmp
2010-12-03 18:06 . 2010-12-06 15:57 -------- d-----w- C:\MGtools
2010-12-03 14:44 . 2010-12-03 14:44 -------- d-----w- c:\program files\CCleaner
2010-12-03 14:44 . 2010-12-02 16:02 2096136 ----a-w- C:\ccsetup301_slim.exe
2010-12-01 13:58 . 2010-12-01 13:58 -------- d-----w- c:\program files\Support Tools
2010-11-30 18:15 . 2010-11-30 18:16 -------- d-----w- C:\ERDNT

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-12-03 18:11 . 2010-12-03 18:06 133304 ----a-w- C:\MGlogs.zip
2010-11-29 23:42 . 2009-08-10 16:36 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-11-29 23:42 . 2009-08-10 16:35 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-09-18 18:23 . 2004-08-04 12:00 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53 . 2004-08-04 12:00 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53 . 2004-08-04 12:00 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53 . 2004-08-04 12:00 953856 ----a-w- c:\windows\system32\mfc40u.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"High Definition Audio Property Page Shortcut"="HDAudPropShortcut.exe" [2004-03-17 61952]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-01-23 126976]
"HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2005-02-25 245760]
"LSBWatcher"="c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe" [2004-10-14 253952]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-08-11 149280]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb05.exe" [2002-06-17 188416]
"BrStsWnd"="c:\program files\Brownie\BrstsWnd.exe" [2007-08-01 815104]
"AGRSMMSG"="AGRSMMSG.exe" [2004-06-29 88363]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2009-07-09 115560]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2005-06-02 180269]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-01-23 155648]
"PS2"="c:\windows\system32\ps2.exe" [2003-09-12 98304]
"SoundMan"="SOUNDMAN.EXE" [2005-04-06 90112]
"AlcWzrd"="ALCWZRD.EXE" [2005-04-06 2805248]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"tscuninstall"="c:\windows\system32\tscupgrd.exe" [2004-08-04 44544]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Compaq Connections.lnk - c:\program files\Compaq Connections\6750491\Program\Compaq Connections.exe [2005-6-2 45056]
Desktop Manager.lnk - c:\program files\Research In Motion\BlackBerry\DesktopMgr.exe [2005-8-18 929886]
matt sharedbackup.bat [2008-2-25 46]
Microsoft Office Fast Start.lnk - c:\msoffice\Office\FASTBOOT.EXE [1995-7-19 14848]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2009-9-16 972064]
SmartSoft PDF Printer Agent.lnk - c:\program files\Smart PDF Converter Pro\SmartSoft PDF Printer Agent.exe [2010-4-7 62864]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 20:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acronis Scheduler2 Service]
2007-04-20 14:03 149024 ----a-w- c:\program files\Common Files\Maxtor\Schedule2\schedhlp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AcronisTimounterMonitor]
2007-04-20 14:09 1945712 ----a-w- c:\program files\Maxtor\MaxBlast\TimounterMonitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MaxBlastMonitor.exe]
2007-04-20 13:59 1169720 ----a-w- c:\program files\Maxtor\MaxBlast\MaxBlastMonitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2005-06-02 16:49 98304 ----a-w- c:\program files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SUPERAntiSpyware]
2010-12-01 14:02 2424560 ----a-w- c:\program files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2007-06-29 13:11 68856 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Compaq Connections\\6750491\\Program\\Compaq Connections.exe"=
"c:\\WINDOWS\\system32\\ftp.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\fxsclnt.exe"=
"c:\\Program Files\\Intuit\\QuickBooks 2005\\QBDBMgrN.exe"=
"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\Smc.exe"=
"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\SNAC.EXE"=
"c:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe"=

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2/17/2010 10:25 AM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [4/27/2010 4:30 PM 67656]
R2 QuickBooksDB18;QuickBooksDB18;c:\progra~1\Intuit\QUICKB~1\QBDBMgrN.exe -hvQuickBooksDB18 --> c:\progra~1\Intuit\QUICKB~1\QBDBMgrN.exe -hvQuickBooksDB18 [?]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [7/31/2010 3:58 PM 102448]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2/1/2010 9:26 AM 135664]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [7/14/2009 11:51 AM 23888]
.
Contents of the 'Scheduled Tasks' folder

2010-12-15 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-01 15:26]

2010-12-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-01 15:26]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://msn.com/
uInternet Settings,ProxyServer = http=127.0.0.1:50370
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-12-15 12:04
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-304902273-3879594862-4251961475-1008\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10i_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10i_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
@DACL=(02 0000)
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
@DACL=(02 0000)
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
@DACL=(02 0000)
"Installed"="1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(604)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
c:\windows\system32\WININET.dll

- - - - - - - > 'explorer.exe'(3388)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Symantec\Symantec Endpoint Protection\Smc.exe
c:\program files\Common Files\Maxtor\Schedule2\schedul2.exe
c:\program files\Common Files\Symantec Shared\ccSvcHst.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
c:\progra~1\Intuit\QUICKB~1\QBDBMgrN.exe
c:\program files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
c:\windows\system32\wscntfy.exe
c:\program files\Symantec\Symantec Endpoint Protection\SmcGui.exe
c:\windows\AGRSMMSG.exe
c:\windows\SOUNDMAN.EXE
c:\windows\ALCWZRD.EXE
c:\program files\Common Files\Research In Motion\RIMDeviceManager\RIMDeviceManager.exe
c:\program files\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe
c:\windows\ALCMTR.EXE
c:\windows\system\hpsysdrv.exe
c:\program files\iTunes\iTunesHelper.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2010-12-15 12:09:01 - machine was rebooted
ComboFix-quarantined-files.txt 2010-12-15 18:08
ComboFix2.txt 2010-12-03 18:03

Pre-Run: 39,887,843,328 bytes free
Post-Run: 39,952,297,984 bytes free

- - End Of File - - C6E40C4795FCC2C9C3E982AA23825BE9

Also, just a reminder that I will be going on vacation and won't be able to get back to you until Dec. 23rd.
Thanks again Gringo. Take it easy.
Stephen

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:54 PM

Posted 15 December 2010 - 02:29 PM

Greetings

No I don't think they are related

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

DDS::
uStart Page = hxxp://msn.com/
uInternet Settings,ProxyServer = http=127.0.0.1:50370


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 Stephen Simon

Stephen Simon
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:05:54 PM

Posted 15 December 2010 - 03:45 PM

Alright, knocking down the bad guys.

Even though I had Symantec Endpoint Protection disabled, it still raised a warning window. I stuck the message into the clipboard, but of course that disappeared once ComboFix restarted the machine.(Doh!) I closed the Symantec window, and there were no other interuptions.

Restarted the machine twice after running ComboFix. No problems either time.

Here is the ComboFix log.txt


ComboFix 10-12-15.04 - Compaq_Administrator 12/15/2010 14:16:53.2.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3191.2676 [GMT -6:00]
Running from: c:\documents and settings\Compaq_Administrator\Desktop\ComboFix.exe
Command switches used :: c:\shared\CFScript.txt
AV: Symantec Endpoint Protection *Disabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Endpoint Protection *Disabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\docume~1\COMPAQ~1\LOCALS~1\Temp\IadHide5.dll
c:\documents and settings\Compaq_Administrator\Local Settings\temp\IadHide5.dll

.
((((((((((((((((((((((((( Files Created from 2010-11-15 to 2010-12-15 )))))))))))))))))))))))))))))))
.

2010-12-10 14:07 . 2010-09-18 06:53 974848 -c----w- c:\windows\system32\dllcache\mfc42.dll
2010-12-10 14:07 . 2010-09-18 06:53 953856 -c----w- c:\windows\system32\dllcache\mfc40u.dll
2010-12-10 14:06 . 2010-08-23 16:12 617472 -c----w- c:\windows\system32\dllcache\comctl32.dll
2010-12-09 20:26 . 2010-10-18 11:10 7680 -c----w- c:\windows\system32\dllcache\iecompat.dll
2010-12-09 20:24 . 2010-09-10 05:58 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2010-12-09 20:24 . 2010-09-10 05:58 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2010-12-09 20:24 . 2010-09-10 05:58 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2010-12-08 18:42 . 2010-09-10 05:58 602112 -c----w- c:\windows\system32\dllcache\msfeeds.dll
2010-12-08 18:42 . 2010-09-10 05:58 55296 -c----w- c:\windows\system32\dllcache\msfeedsbs.dll
2010-12-08 18:42 . 2010-09-10 05:58 1986560 -c----w- c:\windows\system32\dllcache\iertutil.dll
2010-12-08 18:42 . 2010-04-16 13:24 13824 -c----w- c:\windows\system32\dllcache\ieudinit.exe
2010-12-08 18:42 . 2010-09-10 05:58 11080192 -c----w- c:\windows\system32\dllcache\ieframe.dll
2010-12-08 18:42 . 2009-03-08 10:31 59904 -c--a-w- c:\windows\system32\dllcache\icardie.dll
2010-12-08 18:42 . 2009-03-08 10:11 445952 -c--a-w- c:\windows\system32\dllcache\ieapfltr.dll
2010-12-08 18:42 . 2009-02-07 03:07 3698584 -c--a-w- c:\windows\system32\dllcache\ieapfltr.dat
2010-12-07 15:14 . 2009-07-31 16:05 1372672 -c----w- c:\windows\system32\dllcache\msxml6.dll
2010-12-07 15:14 . 2008-04-13 17:27 79872 -c----w- c:\windows\system32\dllcache\msxml6r.dll
2010-12-07 15:13 . 2006-12-28 19:01 19569 ----a-w- c:\windows\003399_.tmp
2010-12-07 14:49 . 2008-06-13 11:05 272128 -c----w- c:\windows\system32\dllcache\bthport.sys
2010-12-07 14:48 . 2010-08-26 13:39 357248 -c----w- c:\windows\system32\dllcache\srv.sys
2010-12-07 14:48 . 2010-02-24 13:11 455680 -c----w- c:\windows\system32\dllcache\mrxsmb.sys
2010-12-07 14:42 . 2008-05-08 14:02 203136 -c----w- c:\windows\system32\dllcache\rmcast.sys
2010-12-07 14:39 . 2008-10-15 16:34 337408 -c----w- c:\windows\system32\dllcache\netapi32.dll
2010-12-07 14:38 . 2010-07-12 12:55 218112 -c----w- c:\windows\system32\dllcache\wordpad.exe
2010-12-07 14:35 . 2010-06-14 14:31 744448 -c----w- c:\windows\system32\dllcache\helpsvc.exe
2010-12-06 17:08 . 2005-01-23 10:30 163840 ----a-w- c:\windows\system32\igfxres.dll
2010-12-06 17:00 . 2004-08-04 12:00 41600 -c--a-w- c:\windows\system32\dllcache\weitekp9.dll
2010-12-06 17:00 . 2004-08-04 12:00 31232 -c--a-w- c:\windows\system32\dllcache\weitekp9.sys
2010-12-06 17:00 . 2004-08-04 12:00 9216 -c--a-w- c:\windows\system32\dllcache\wamps51.dll
2010-12-06 16:58 . 2004-08-04 12:00 53248 -c--a-w- c:\windows\system32\dllcache\nextlink.dll
2010-12-06 16:57 . 2004-08-04 12:00 36864 -c--a-w- c:\windows\system32\dllcache\hanjadic.dll
2010-12-06 16:56 . 2004-08-04 12:00 6144 -c--a-w- c:\windows\system32\dllcache\admxprox.dll
2010-12-06 16:56 . 2004-08-04 12:00 49664 -c--a-w- c:\windows\system32\dllcache\adrot.dll
2010-12-06 16:56 . 2001-08-18 04:36 5632 -c--a-w- c:\windows\system32\dllcache\EXCH_adsiisex.dll
2010-12-06 16:56 . 2004-08-04 12:00 7168 -c--a-w- c:\windows\system32\dllcache\wamregps.dll
2010-12-06 16:56 . 2004-08-04 12:00 7680 -c--a-w- c:\windows\system32\dllcache\inetmgr.exe
2010-12-06 16:56 . 2004-08-04 12:00 19968 -c--a-w- c:\windows\system32\dllcache\inetsloc.dll
2010-12-06 16:56 . 2004-08-04 12:00 169984 -c--a-w- c:\windows\system32\dllcache\iisui.dll
2010-12-06 16:56 . 2004-08-04 12:00 5632 -c--a-w- c:\windows\system32\dllcache\iisrstap.dll
2010-12-06 16:56 . 2004-08-04 12:00 14336 -c--a-w- c:\windows\system32\dllcache\iisreset.exe
2010-12-06 16:56 . 2004-08-04 12:00 6144 -c--a-w- c:\windows\system32\dllcache\ftpsapi2.dll
2010-12-06 16:53 . 2004-08-04 12:00 16384 -c--a-w- c:\windows\system32\dllcache\isignup.exe
2010-12-06 16:53 . 2004-08-04 12:00 16384 ----a-w- c:\program files\Internet Explorer\Connection Wizard\isignup.exe
2010-12-06 16:37 . 2004-08-04 12:00 24661 -c--a-w- c:\windows\system32\dllcache\spxcoins.dll
2010-12-06 16:37 . 2004-08-04 12:00 24661 ----a-w- c:\windows\system32\spxcoins.dll
2010-12-06 16:37 . 2004-08-04 12:00 13312 -c--a-w- c:\windows\system32\dllcache\irclass.dll
2010-12-06 16:37 . 2004-08-04 12:00 13312 ----a-w- c:\windows\system32\irclass.dll
2010-12-06 16:36 . 2004-08-04 12:00 13753 ----a-r- c:\windows\SETE6.tmp
2010-12-06 16:36 . 2004-08-04 12:00 1086058 ----a-r- c:\windows\SETDA.tmp
2010-12-06 16:36 . 2004-08-04 12:00 1042903 ----a-r- c:\windows\SETD7.tmp
2010-12-03 18:06 . 2010-12-06 15:57 -------- d-----w- C:\MGtools
2010-12-03 14:44 . 2010-12-03 14:44 -------- d-----w- c:\program files\CCleaner
2010-12-03 14:44 . 2010-12-02 16:02 2096136 ----a-w- C:\ccsetup301_slim.exe
2010-12-01 13:58 . 2010-12-01 13:58 -------- d-----w- c:\program files\Support Tools
2010-11-30 18:15 . 2010-11-30 18:16 -------- d-----w- C:\ERDNT

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-12-03 18:11 . 2010-12-03 18:06 133304 ----a-w- C:\MGlogs.zip
2010-11-29 23:42 . 2009-08-10 16:36 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-11-29 23:42 . 2009-08-10 16:35 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-09-18 18:23 . 2004-08-04 12:00 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53 . 2004-08-04 12:00 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53 . 2004-08-04 12:00 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53 . 2004-08-04 12:00 953856 ----a-w- c:\windows\system32\mfc40u.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"High Definition Audio Property Page Shortcut"="HDAudPropShortcut.exe" [2004-03-17 61952]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-01-23 126976]
"HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2005-02-25 245760]
"LSBWatcher"="c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe" [2004-10-14 253952]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-08-11 149280]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb05.exe" [2002-06-17 188416]
"BrStsWnd"="c:\program files\Brownie\BrstsWnd.exe" [2007-08-01 815104]
"AGRSMMSG"="AGRSMMSG.exe" [2004-06-29 88363]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2009-07-09 115560]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2005-06-02 180269]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-01-23 155648]
"PS2"="c:\windows\system32\ps2.exe" [2003-09-12 98304]
"SoundMan"="SOUNDMAN.EXE" [2005-04-06 90112]
"AlcWzrd"="ALCWZRD.EXE" [2005-04-06 2805248]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"tscuninstall"="c:\windows\system32\tscupgrd.exe" [2004-08-04 44544]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Compaq Connections.lnk - c:\program files\Compaq Connections\6750491\Program\Compaq Connections.exe [2005-6-2 45056]
Desktop Manager.lnk - c:\program files\Research In Motion\BlackBerry\DesktopMgr.exe [2005-8-18 929886]
matt sharedbackup.bat [2008-2-25 46]
Microsoft Office Fast Start.lnk - c:\msoffice\Office\FASTBOOT.EXE [1995-7-19 14848]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2009-9-16 972064]
SmartSoft PDF Printer Agent.lnk - c:\program files\Smart PDF Converter Pro\SmartSoft PDF Printer Agent.exe [2010-4-7 62864]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 20:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acronis Scheduler2 Service]
2007-04-20 14:03 149024 ----a-w- c:\program files\Common Files\Maxtor\Schedule2\schedhlp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AcronisTimounterMonitor]
2007-04-20 14:09 1945712 ----a-w- c:\program files\Maxtor\MaxBlast\TimounterMonitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MaxBlastMonitor.exe]
2007-04-20 13:59 1169720 ----a-w- c:\program files\Maxtor\MaxBlast\MaxBlastMonitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2005-06-02 16:49 98304 ----a-w- c:\program files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SUPERAntiSpyware]
2010-12-01 14:02 2424560 ----a-w- c:\program files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2007-06-29 13:11 68856 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Compaq Connections\\6750491\\Program\\Compaq Connections.exe"=
"c:\\WINDOWS\\system32\\ftp.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\fxsclnt.exe"=
"c:\\Program Files\\Intuit\\QuickBooks 2005\\QBDBMgrN.exe"=
"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\Smc.exe"=
"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\SNAC.EXE"=
"c:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe"=

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2/17/2010 10:25 AM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [4/27/2010 4:30 PM 67656]
R2 QuickBooksDB18;QuickBooksDB18;c:\progra~1\Intuit\QUICKB~1\QBDBMgrN.exe -hvQuickBooksDB18 --> c:\progra~1\Intuit\QUICKB~1\QBDBMgrN.exe -hvQuickBooksDB18 [?]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [7/31/2010 3:58 PM 102448]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2/1/2010 9:26 AM 135664]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [7/14/2009 11:51 AM 23888]
.
Contents of the 'Scheduled Tasks' folder

2010-12-15 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-01 15:26]

2010-12-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-01 15:26]
.
.
------- Supplementary Scan -------
.
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-12-15 14:26
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-304902273-3879594862-4251961475-1008\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10i_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10i_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
@DACL=(02 0000)
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
@DACL=(02 0000)
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
@DACL=(02 0000)
"Installed"="1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(604)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
c:\windows\system32\WININET.dll

- - - - - - - > 'explorer.exe'(1244)
c:\windows\system32\WININET.dll
c:\docume~1\COMPAQ~1\LOCALS~1\Temp\IadHide5.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Symantec\Symantec Endpoint Protection\Smc.exe
c:\windows\AGRSMMSG.exe
c:\windows\SOUNDMAN.EXE
c:\windows\ALCWZRD.EXE
c:\program files\Common Files\Maxtor\Schedule2\schedul2.exe
c:\program files\Common Files\Symantec Shared\ccSvcHst.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
c:\progra~1\Intuit\QUICKB~1\QBDBMgrN.exe
c:\program files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
c:\windows\ALCMTR.EXE
c:\program files\Symantec\Symantec Endpoint Protection\SmcGui.exe
c:\windows\system\hpsysdrv.exe
c:\windows\system32\wscntfy.exe
c:\program files\iTunes\iTunesHelper.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2010-12-15 14:31:05 - machine was rebooted
ComboFix-quarantined-files.txt 2010-12-15 20:31
ComboFix2.txt 2010-12-15 18:09
ComboFix3.txt 2010-12-03 18:03

Pre-Run: 39,937,404,928 bytes free
Post-Run: 39,925,022,720 bytes free

- - End Of File - - 52060E02A51C07D48C8BF11303F75930

Thanks, and thanks and thanks again,
Stephen

#8 gringo_pr

gringo_pr

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Posted 15 December 2010 - 04:04 PM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 6.0.1
J2SE Runtime Environment 5.0
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 4
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 8
Java™ 6 Update 15<-- do not remove
Java™ 6 Update 2
Java™ 6 Update 3
Java™ 6 Update 5
Java™ 6 Update 7
Remove WeatherBug installer


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 Stephen Simon

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Posted 15 December 2010 - 04:22 PM

Hey Gringo,

I'm not going to be able to run the scans. Not enough time in the day. I will be able to delete the programs and update Java and Adobe however.

I can't say how much I appreciate your help and will get back to you when I return.
Stephen

#10 gringo_pr

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Posted 15 December 2010 - 04:30 PM

No problem look forward to your return -



12/23
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 gringo_pr

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Posted 17 December 2010 - 11:24 PM

12/23
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#12 gringo_pr

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Posted 21 December 2010 - 12:36 AM

12/23
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#13 Stephen Simon

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Posted 23 December 2010 - 12:02 PM

Hi Gringo,

I'm back. It looks like my day is going to be spent playing catch up, so I won't be able to get those two scans to you until at least the 28th.

No problems arose while I was gone, and if you need to go ahead and close this ticket I completely understand. If it's all the same to you, however, I would like to get your feedback on these last two scans.

Hope your holidays are going well.

Stephen

#14 gringo_pr

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Posted 23 December 2010 - 09:57 PM

dont worry I can wait and thank you very much for letting me know



1/3 I have given a couple extra days as I know how this time of year can get very busy



Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#15 gringo_pr

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Posted 27 December 2010 - 12:06 AM

1/3
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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