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ding dang wireless stuff


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#1 Sharonsthere

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Posted 07 December 2010 - 12:23 PM

Hi all,

I recently purchased an HP photosmart D series printer, a pretty basic printer, wireless and scan etc. However, I do not use it wirelessly, it's connected to my usb port. I can't get it to print. I can see the print que and see my document and it says printing, the spool is enabled in services, but nothing happens. I had a mistake free install, no error messages. It even shows up when I open printers and faxes.
As a side note, it wants to open it's troubleshooter, but I dont have IE and that's what it uses. I tried to get rid of IE a couple years ago, and am left with bits and pieces. I don't use it at all, what's a substitute?

Thanks in advance,
Sharon
intelligence has far fewer practical applications than I thought.

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#2 hamluis

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Posted 07 December 2010 - 04:28 PM

IE is a critical part of Windows.

If you "got rid" of it, then you probably removed key system files. I'd suggest a repair install of either Windows or at least IE 7.

Repair Internet Explorer - http://www.updatexp.com/repair-internet-explorer.html

Another plausible alternative would be to run the sfc /scannow command, using the appropriate CD.

How To Use Sfc.exe To Repair System Files - http://www.bleepingcomputer.com/forums/topic43051.html

Louis

#3 Sharonsthere

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Posted 10 December 2010 - 10:21 AM

Thanks Luis,
Very helpful, as usual!

Sharon
intelligence has far fewer practical applications than I thought.




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