Zefarch/Gen/Gen2/Mijapt infection found

Using a Dell Latitude E6400, running XP. Using Norton 360 for firewall and antivirus. Primarily use Firefox 3.5.15 (Had upgraded to the latest version and had some functionality problems to revereted back).

Last week a sport message board forum I posted on, the users started to report that adds were downloading virus's and multiple users reported various virus' and trojans. Have used this site for years so it was considered a 'trusted' site.

Last Tuesday morning, my laptop has a message from Norton saying it had quarantined the Zefarch Trojan, there was a file in the windows directory, a regestry entry and the browser cache. It also found Trojan.Gen 2 in a file and browser cache.

Norton quarantined these. After rebooting, I'll get a message that my computer can't find the program listed in the registry (Windows\unubovidog.dll) which is one of the files that Norton quarantined/removed.

Since this clearly got past Norton's firewall, I was not satisfied so I ran Malwarebytes 1.5. It said it found Torjan.Hiloti in system volume information\_restore (3 instances of it).

Even less confident, I ran a complete scan with Norton 360 and surprisingly it found the following (making me wonder what Norton is doing in the first place):
- Trojan.Gen.2 - mian.class inside of doc-setting ....app data\sun\java\deployment\cache\6.0\1\....
- Downloader - javaupdateapplicaiton.class inside of doc-setting ....app data\sun\java\deployment\cache\6.0\1\....
- Downloader - Javaupdatemanger.class inside of doc-setting ....app data\sun\java\deployment\cache\6.0\1\....
- Trojan-Mijapt - Configmgr.class inside of doc-setting ....app data\sun\java\deployment\cache\6.0\1\....
- Trojan Horse - infoctrl.class inside of doc-setting ....app data\sun\java\deployment\cache\6.0\1\....
- Trojan.Gen - Playmgr.class inside of doc-setting ....app data\sun\java\deployment\cache\6.0\1\....
- Trojan.Gen - in a file under my doc-settings ID and in the browswer cache
- Trojan.Gen - brealizer.class inside of doc-setting ....app data\sun\java\deployment\cache\6.0\1\....
- Trojan Horse - ifology.class inside of doc-setting ....app data\sun\java\deployment\cache\6.0\1\....
- Trojan Horse - mailvue.class inside of doc-setting ....app data\sun\java\deployment\cache\6.0\1\....
- Trojan Horse - skypeqd.class inside of doc-setting ....app data\sun\java\deployment\cache\6.0\1\....
- Trojan HOrse - Twitters.class inside of doc-setting ....app data\sun\java\deployment\cache\6.0\1\....
- Trojan Gen - inside of doc-setting ....app data\sun\java\deployment\cache\6.0\1\....

I've re-run complete Norton scans and Malwarebytes scans and come up clearn. I've done online scans with ESET and Trendmicro House Call and also come up clean.

Symptoms? I guess I'm lucky compared to most, I haven't seen major problems that some have seen. The only strange activity I've seen is that after a google search sometimes when I right click on a link and 'open in new tab' I seem to wind up at the 'Stopzilla' site. Doesn't happen every time, mostly when I've been searching for virus support/help.

Clearly the trojan loaded information into my registry which 'appears' to have been removed. Given that this computer is used for banking and online financial transactions, I am trying to ensure it's clean (short of wiping out the whole system and starting over).

I would appreciate any help provide to restore confidence in the security of my laptop.

Hello,let's check for another rootkit.
Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.

• Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
  Vista/Windows 7 users right-click and select Run As Administrator.
• If TDSSKiller does not run, try renaming it.
• To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
• Click the Start Scan button.
• Do not use the computer during the scan
• If the scan completes with nothing found, click Close to exit.
• If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
• Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
• A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
• Copy and paste the contents of that file in your next reply.

Thanks for the quick response.

Ran TDSSKiller.exe and it did not find anything.

As a note, when I closed the application it did give me a blue screen of death.

Here is the results:

2010/12/07 12:38:11.0359 TDSS rootkit removing tool 2.4.10.1 Dec 2 2010 12:28:01
2010/12/07 12:38:11.0359 ================================================================================
2010/12/07 12:38:11.0359 SystemInfo:
2010/12/07 12:38:11.0359
2010/12/07 12:38:11.0359 OS Version: 5.1.2600 ServicePack: 3.0
2010/12/07 12:38:11.0359 Product type: Workstation
2010/12/07 12:38:11.0359 ComputerName: CRD
2010/12/07 12:38:11.0359 UserName: Chris
2010/12/07 12:38:11.0359 Windows directory: C:\WINDOWS
2010/12/07 12:38:11.0359 System windows directory: C:\WINDOWS
2010/12/07 12:38:11.0359 Processor architecture: Intel x86
2010/12/07 12:38:11.0359 Number of processors: 2
2010/12/07 12:38:11.0359 Page size: 0x1000
2010/12/07 12:38:11.0359 Boot type: Normal boot
2010/12/07 12:38:11.0359 ================================================================================
2010/12/07 12:38:11.0750 Initialize success
2010/12/07 12:38:14.0796 ================================================================================
2010/12/07 12:38:14.0796 Scan started
2010/12/07 12:38:14.0796 Mode: Manual;
2010/12/07 12:38:14.0796 ================================================================================
2010/12/07 12:38:16.0000 abp480n5 (6abb91494fe6c59089b9336452ab2ea3) C:\WINDOWS\system32\DRIVERS\ABP480N5.SYS
2010/12/07 12:38:16.0062 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
2010/12/07 12:38:16.0078 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\DRIVERS\ACPIEC.sys
2010/12/07 12:38:16.0125 adpu160m (9a11864873da202c996558b2106b0bbc) C:\WINDOWS\system32\DRIVERS\adpu160m.sys
2010/12/07 12:38:16.0218 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
2010/12/07 12:38:16.0250 AESTAud (20f078136f3bdc4c0405c0527b769303) C:\WINDOWS\system32\drivers\AESTAud.sys
2010/12/07 12:38:16.0328 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys
2010/12/07 12:38:16.0343 agp440 (08fd04aa961bdc77fb983f328334e3d7) C:\WINDOWS\system32\DRIVERS\agp440.sys
2010/12/07 12:38:16.0359 agpCPQ (03a7e0922acfe1b07d5db2eeb0773063) C:\WINDOWS\system32\DRIVERS\agpCPQ.sys
2010/12/07 12:38:16.0375 Aha154x (c23ea9b5f46c7f7910db3eab648ff013) C:\WINDOWS\system32\DRIVERS\aha154x.sys
2010/12/07 12:38:16.0390 aic78u2 (19dd0fb48b0c18892f70e2e7d61a1529) C:\WINDOWS\system32\DRIVERS\aic78u2.sys
2010/12/07 12:38:16.0406 aic78xx (b7fe594a7468aa0132deb03fb8e34326) C:\WINDOWS\system32\DRIVERS\aic78xx.sys
2010/12/07 12:38:16.0453 AliIde (1140ab9938809700b46bb88e46d72a96) C:\WINDOWS\system32\DRIVERS\aliide.sys
2010/12/07 12:38:16.0484 alim1541 (cb08aed0de2dd889a8a820cd8082d83c) C:\WINDOWS\system32\DRIVERS\alim1541.sys
2010/12/07 12:38:16.0484 amdagp (95b4fb835e28aa1336ceeb07fd5b9398) C:\WINDOWS\system32\DRIVERS\amdagp.sys
2010/12/07 12:38:16.0500 amsint (79f5add8d24bd6893f2903a3e2f3fad6) C:\WINDOWS\system32\DRIVERS\amsint.sys
2010/12/07 12:38:16.0546 ApfiltrService (b83f9da84f7079451c1c6a4a2f140920) C:\WINDOWS\system32\DRIVERS\Apfiltr.sys
2010/12/07 12:38:16.0781 Arp1394 (b5b8a80875c1dededa8b02765642c32f) C:\WINDOWS\system32\DRIVERS\arp1394.sys
2010/12/07 12:38:16.0828 asc (62d318e9a0c8fc9b780008e724283707) C:\WINDOWS\system32\DRIVERS\asc.sys
2010/12/07 12:38:16.0843 asc3350p (69eb0cc7714b32896ccbfd5edcbea447) C:\WINDOWS\system32\DRIVERS\asc3350p.sys
2010/12/07 12:38:16.0859 asc3550 (5d8de112aa0254b907861e9e9c31d597) C:\WINDOWS\system32\DRIVERS\asc3550.sys
2010/12/07 12:38:16.0906 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
2010/12/07 12:38:16.0921 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
2010/12/07 12:38:16.0968 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
2010/12/07 12:38:17.0031 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
2010/12/07 12:38:17.0093 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
2010/12/07 12:38:17.0109 cbidf (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\DRIVERS\cbidf2k.sys
2010/12/07 12:38:17.0125 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
2010/12/07 12:38:17.0171 CCDECODE (0be5aef125be881c4f854c554f2b025c) C:\WINDOWS\system32\DRIVERS\CCDECODE.sys
2010/12/07 12:38:17.0218 CCIDFILTER (d006b6a67b8daed85e6d91783e9b45d6) C:\WINDOWS\system32\DRIVERS\ccidflt.sys
2010/12/07 12:38:17.0218 cd20xrnt (f3ec03299634490e97bbce94cd2954c7) C:\WINDOWS\system32\DRIVERS\cd20xrnt.sys
2010/12/07 12:38:17.0265 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
2010/12/07 12:38:17.0281 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
2010/12/07 12:38:17.0296 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys
2010/12/07 12:38:17.0375 CmBatt (0f6c187d38d98f8df904589a5f94d411) C:\WINDOWS\system32\DRIVERS\CmBatt.sys
2010/12/07 12:38:17.0421 CmdIde (e5dcb56c533014ecbc556a8357c929d5) C:\WINDOWS\system32\DRIVERS\cmdide.sys
2010/12/07 12:38:17.0593 COH_Mon (6186b6b953bdc884f0f379b84b3e3a98) C:\WINDOWS\system32\Drivers\COH_Mon.sys
2010/12/07 12:38:17.0609 Compbatt (6e4c9f21f0fae8940661144f41b13203) C:\WINDOWS\system32\DRIVERS\compbatt.sys
2010/12/07 12:38:17.0640 CO_Mon (73f5d6835bfa66019c03e316d99649da) C:\WINDOWS\system32\drivers\CO_Mon.sys
2010/12/07 12:38:17.0687 Cpqarray (3ee529119eed34cd212a215e8c40d4b6) C:\WINDOWS\system32\DRIVERS\cpqarray.sys
2010/12/07 12:38:17.0750 cvusbdrv (dc6429fbc73b0b0b38cc5386c8a607ed) C:\WINDOWS\system32\Drivers\cvusbdrv.sys
2010/12/07 12:38:17.0781 dac2w2k (e550e7418984b65a78299d248f0a7f36) C:\WINDOWS\system32\DRIVERS\dac2w2k.sys
2010/12/07 12:38:17.0796 dac960nt (683789caa3864eb46125ae86ff677d34) C:\WINDOWS\system32\DRIVERS\dac960nt.sys
2010/12/07 12:38:17.0828 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
2010/12/07 12:38:17.0875 DLABMFSM (a0500678a33802d8954153839301d539) C:\WINDOWS\system32\Drivers\DLABMFSM.SYS
2010/12/07 12:38:17.0890 DLABOIOM (b8d2f68cac54d46281399f9092644794) C:\WINDOWS\system32\Drivers\DLABOIOM.SYS
2010/12/07 12:38:17.0906 DLACDBHM (0ee93ab799d1cb4ec90b36f3612fe907) C:\WINDOWS\system32\Drivers\DLACDBHM.SYS
2010/12/07 12:38:17.0921 DLADResM (87413b94ae1fabc117c4e8ae6725134e) C:\WINDOWS\system32\Drivers\DLADResM.SYS
2010/12/07 12:38:17.0937 DLAIFS_M (766a148235be1c0039c974446e4c0edc) C:\WINDOWS\system32\Drivers\DLAIFS_M.SYS
2010/12/07 12:38:17.0953 DLAOPIOM (38267cca177354f1c64450a43a4f7627) C:\WINDOWS\system32\Drivers\DLAOPIOM.SYS
2010/12/07 12:38:17.0953 DLAPoolM (fd363369fd313b46b5aeab1a688b52e9) C:\WINDOWS\system32\Drivers\DLAPoolM.SYS
2010/12/07 12:38:17.0968 DLARTL_M (336ae18f0912ef4fbe5518849e004d74) C:\WINDOWS\system32\Drivers\DLARTL_M.SYS
2010/12/07 12:38:18.0015 DLAUDFAM (fd85f682c1cc2a7ca878c7a448e6d87e) C:\WINDOWS\system32\Drivers\DLAUDFAM.SYS
2010/12/07 12:38:18.0031 DLAUDF_M (af389ce587b6bf5bbdcd6f6abe5eabc0) C:\WINDOWS\system32\Drivers\DLAUDF_M.SYS
2010/12/07 12:38:18.0093 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
2010/12/07 12:38:18.0234 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
2010/12/07 12:38:18.0250 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
2010/12/07 12:38:18.0312 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
2010/12/07 12:38:18.0359 dpti2o (40f3b93b4e5b0126f2f5c0a7a5e22660) C:\WINDOWS\system32\DRIVERS\dpti2o.sys
2010/12/07 12:38:18.0406 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
2010/12/07 12:38:18.0421 DRVMCDB (5d3b71bb2bb0009d65d290e2ef374bd3) C:\WINDOWS\system32\Drivers\DRVMCDB.SYS
2010/12/07 12:38:18.0437 DRVNDDM (c591ba9f96f40a1fd6494dafdcd17185) C:\WINDOWS\system32\Drivers\DRVNDDM.SYS
2010/12/07 12:38:18.0515 e1yexpress (10cbd2b278ce365b41de378632cb5ddb) C:\WINDOWS\system32\DRIVERS\e1y5132.sys
2010/12/07 12:38:18.0656 eeCtrl (089296aedb9b72b4916ac959752bdc89) C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys
2010/12/07 12:38:18.0703 EraserUtilRebootDrv (850259334652d392e33ee3412562e583) C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
2010/12/07 12:38:18.0812 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
2010/12/07 12:38:18.0984 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\drivers\Fdc.sys
2010/12/07 12:38:19.0046 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
2010/12/07 12:38:19.0062 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\drivers\Flpydisk.sys
2010/12/07 12:38:19.0109 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\DRIVERS\fltMgr.sys
2010/12/07 12:38:19.0125 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
2010/12/07 12:38:19.0171 FTDIBUS (47b9cf937ac479046da289bd5a769ce9) C:\WINDOWS\system32\drivers\ftdibus.sys
2010/12/07 12:38:19.0203 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
2010/12/07 12:38:19.0250 FTSER2K (a14a1f4bb391df9c233cb5dbd05feb70) C:\WINDOWS\system32\drivers\ftser2k.sys
2010/12/07 12:38:19.0312 GEARAspiWDM (8182ff89c65e4d38b2de4bb0fb18564e) C:\WINDOWS\system32\Drivers\GEARAspiWDM.sys
2010/12/07 12:38:19.0359 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
2010/12/07 12:38:19.0484 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys
2010/12/07 12:38:19.0531 hidusb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
2010/12/07 12:38:19.0578 hpn (b028377dea0546a5fcfba928a8aefae0) C:\WINDOWS\system32\DRIVERS\hpn.sys
2010/12/07 12:38:19.0640 HPZid412 (9f1d80908658eb7f1bf70809e0b51470) C:\WINDOWS\system32\DRIVERS\HPZid412.sys
2010/12/07 12:38:19.0687 HPZipr12 (f7e3e9d50f9cd3de28085a8fdaa0a1c3) C:\WINDOWS\system32\DRIVERS\HPZipr12.sys
2010/12/07 12:38:19.0750 HPZius12 (cf1b7951b4ec8d13f3c93b74bb2b461b) C:\WINDOWS\system32\DRIVERS\HPZius12.sys
2010/12/07 12:38:19.0843 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
2010/12/07 12:38:20.0015 i2omgmt (9368670bd426ebea5e8b18a62416ec28) C:\WINDOWS\system32\drivers\i2omgmt.sys
2010/12/07 12:38:20.0109 i2omp (f10863bf1ccc290babd1a09188ae49e0) C:\WINDOWS\system32\DRIVERS\i2omp.sys
2010/12/07 12:38:20.0187 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
2010/12/07 12:38:20.0265 iaStor (692830b048aacd7e0d6ededf098acc01) C:\WINDOWS\system32\drivers\iaStor.sys
2010/12/07 12:38:20.0343 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
2010/12/07 12:38:20.0359 ini910u (4a40e045faee58631fd8d91afc620719) C:\WINDOWS\system32\DRIVERS\ini910u.sys
2010/12/07 12:38:20.0390 IntelIde (b5466a9250342a7aa0cd1fba13420678) C:\WINDOWS\system32\DRIVERS\intelide.sys
2010/12/07 12:38:20.0437 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
2010/12/07 12:38:20.0500 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\DRIVERS\Ip6Fw.sys
2010/12/07 12:38:20.0546 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
2010/12/07 12:38:20.0593 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
2010/12/07 12:38:20.0671 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
2010/12/07 12:38:20.0703 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
2010/12/07 12:38:20.0734 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
2010/12/07 12:38:20.0765 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
2010/12/07 12:38:20.0812 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
2010/12/07 12:38:20.0875 kbdhid (9ef487a186dea361aa06913a75b3fa99) C:\WINDOWS\system32\DRIVERS\kbdhid.sys
2010/12/07 12:38:20.0921 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
2010/12/07 12:38:21.0000 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys
2010/12/07 12:38:21.0093 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
2010/12/07 12:38:21.0109 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
2010/12/07 12:38:21.0156 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
2010/12/07 12:38:21.0203 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
2010/12/07 12:38:21.0218 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
2010/12/07 12:38:21.0265 mraid35x (3f4bb95e5a44f3be34824e8e7caf0737) C:\WINDOWS\system32\DRIVERS\mraid35x.sys
2010/12/07 12:38:21.0281 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
2010/12/07 12:38:21.0343 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
2010/12/07 12:38:21.0500 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
2010/12/07 12:38:21.0562 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
2010/12/07 12:38:21.0609 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
2010/12/07 12:38:21.0671 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
2010/12/07 12:38:21.0734 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
2010/12/07 12:38:21.0796 MSTEE (e53736a9e30c45fa9e7b5eac55056d1d) C:\WINDOWS\system32\drivers\MSTEE.sys
2010/12/07 12:38:21.0828 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
2010/12/07 12:38:21.0875 NABTSFEC (5b50f1b2a2ed47d560577b221da734db) C:\WINDOWS\system32\DRIVERS\NABTSFEC.sys
2010/12/07 12:38:22.0078 NAVENG (49d802531e5984cf1fe028c6c129b9d8) C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20101206.049\NAVENG.SYS
2010/12/07 12:38:22.0187 NAVEX15 (158676a5758c1fa519563b3e72fbf256) C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20101206.049\NAVEX15.SYS
2010/12/07 12:38:22.0406 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
2010/12/07 12:38:22.0453 NdisIP (7ff1f1fd8609c149aa432f95a8163d97) C:\WINDOWS\system32\DRIVERS\NdisIP.sys
2010/12/07 12:38:22.0531 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
2010/12/07 12:38:22.0546 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
2010/12/07 12:38:22.0562 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
2010/12/07 12:38:22.0578 NDProxy (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys
2010/12/07 12:38:22.0593 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
2010/12/07 12:38:22.0609 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
2010/12/07 12:38:22.0796 NETw5x32 (cfe1981a47a2f7650a1ef8917dc4d1c3) C:\WINDOWS\system32\DRIVERS\NETw5x32.sys
2010/12/07 12:38:23.0031 NIC1394 (e9e47cfb2d461fa0fc75b7a74c6383ea) C:\WINDOWS\system32\DRIVERS\nic1394.sys
2010/12/07 12:38:23.0078 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
2010/12/07 12:38:23.0156 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
2010/12/07 12:38:23.0203 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
2010/12/07 12:38:23.0484 nv (25167771f5afad71808b0080fe4f2312) C:\WINDOWS\system32\DRIVERS\nv4_mini.sys
2010/12/07 12:38:23.0781 NvtSp50 (dfbbb46e406d6cd7bcb58af493ba80f8) C:\WINDOWS\system32\DRIVERS\NvtSp50.sys
2010/12/07 12:38:23.0875 NW001NDIS (731524a79903b82b0859a12114305044) C:\WINDOWS\system32\DRIVERS\nw01ndis.sys
2010/12/07 12:38:23.0953 NWADI (8e5e94f759312bbaa6957f5639ba5766) C:\WINDOWS\system32\DRIVERS\NWADIenum.sys
2010/12/07 12:38:24.0015 NWDellModem (c4ec827bc90f5f4fa8e772b254ce1b6c) C:\WINDOWS\system32\DRIVERS\nwdelmdm.sys
2010/12/07 12:38:24.0046 NWDellPort (c4ec827bc90f5f4fa8e772b254ce1b6c) C:\WINDOWS\system32\DRIVERS\nwdelser.sys
2010/12/07 12:38:24.0109 NWDellPort2 (c4ec827bc90f5f4fa8e772b254ce1b6c) C:\WINDOWS\system32\DRIVERS\nwdelser2.sys
2010/12/07 12:38:24.0156 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
2010/12/07 12:38:24.0203 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
2010/12/07 12:38:24.0265 OA001Afx (ec528056b89d15755abb624e55949e44) C:\WINDOWS\system32\Drivers\OA001Afx.sys
2010/12/07 12:38:24.0375 OA001Ufd (a015dd2ba6009c8bdd00a6c431302d06) C:\WINDOWS\system32\DRIVERS\OA001Ufd.sys
2010/12/07 12:38:24.0515 OA001Vid (438ffcb55b8ce39b0bc71afc0a059835) C:\WINDOWS\system32\DRIVERS\OA001Vid.sys
2010/12/07 12:38:24.0578 ohci1394 (ca33832df41afb202ee7aeb05145922f) C:\WINDOWS\system32\DRIVERS\ohci1394.sys
2010/12/07 12:38:24.0625 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\drivers\Parport.sys
2010/12/07 12:38:24.0640 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
2010/12/07 12:38:24.0687 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
2010/12/07 12:38:24.0718 PBADRV (4088c1ecd1f54281a92fa663b0fdc36f) C:\WINDOWS\system32\DRIVERS\PBADRV.sys
2010/12/07 12:38:24.0781 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
2010/12/07 12:38:24.0859 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
2010/12/07 12:38:24.0890 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\DRIVERS\pcmcia.sys
2010/12/07 12:38:24.0937 perc2 (6c14b9c19ba84f73d3a86dba11133101) C:\WINDOWS\system32\DRIVERS\perc2.sys
2010/12/07 12:38:24.0953 perc2hib (f50f7c27f131afe7beba13e14a3b9416) C:\WINDOWS\system32\DRIVERS\perc2hib.sys
2010/12/07 12:38:25.0000 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
2010/12/07 12:38:25.0015 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
2010/12/07 12:38:25.0031 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
2010/12/07 12:38:25.0062 PxHelp20 (49452bfcec22f36a7a9b9c2181bc3042) C:\WINDOWS\system32\Drivers\PxHelp20.sys
2010/12/07 12:38:25.0078 ql1080 (0a63fb54039eb5662433caba3b26dba7) C:\WINDOWS\system32\DRIVERS\ql1080.sys
2010/12/07 12:38:25.0078 Ql10wnt (6503449e1d43a0ff0201ad5cb1b8c706) C:\WINDOWS\system32\DRIVERS\ql10wnt.sys
2010/12/07 12:38:25.0093 ql12160 (156ed0ef20c15114ca097a34a30d8a01) C:\WINDOWS\system32\DRIVERS\ql12160.sys
2010/12/07 12:38:25.0109 ql1240 (70f016bebde6d29e864c1230a07cc5e6) C:\WINDOWS\system32\DRIVERS\ql1240.sys
2010/12/07 12:38:25.0125 ql1280 (907f0aeea6bc451011611e732bd31fcf) C:\WINDOWS\system32\DRIVERS\ql1280.sys
2010/12/07 12:38:25.0140 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
2010/12/07 12:38:25.0171 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
2010/12/07 12:38:25.0250 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
2010/12/07 12:38:25.0296 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
2010/12/07 12:38:25.0390 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
2010/12/07 12:38:25.0453 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
2010/12/07 12:38:25.0515 rdpdr (15cabd0f7c00c47c70124907916af3f1) C:\WINDOWS\system32\DRIVERS\rdpdr.sys
2010/12/07 12:38:25.0578 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
2010/12/07 12:38:25.0625 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
2010/12/07 12:38:25.0718 rimmptsk (355aac141b214bef1dbc1483afd9bd50) C:\WINDOWS\system32\DRIVERS\rimmptsk.sys
2010/12/07 12:38:25.0796 s24trans (1f950f97dbf5e0ba4fbbfaf074d3b47c) C:\WINDOWS\system32\DRIVERS\s24trans.sys
2010/12/07 12:38:25.0843 sdbus (8d04819a3ce51b9eb47e5689b44d43c4) C:\WINDOWS\system32\DRIVERS\sdbus.sys
2010/12/07 12:38:25.0890 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
2010/12/07 12:38:25.0906 Serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
2010/12/07 12:38:25.0953 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys
2010/12/07 12:38:25.0968 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
2010/12/07 12:38:26.0015 sisagp (6b33d0ebd30db32e27d1d78fe946a754) C:\WINDOWS\system32\DRIVERS\sisagp.sys
2010/12/07 12:38:26.0171 SLIP (866d538ebe33709a5c9f5c62b73b7d14) C:\WINDOWS\system32\DRIVERS\SLIP.sys
2010/12/07 12:38:26.0203 Sparrow (83c0f71f86d3bdaf915685f3d568b20e) C:\WINDOWS\system32\DRIVERS\sparrow.sys
2010/12/07 12:38:26.0406 SPBBCDrv (dc4dc886d3779c446f9b0e9d6b006e72) C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys
2010/12/07 12:38:26.0500 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
2010/12/07 12:38:26.0562 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
2010/12/07 12:38:26.0625 SRTSP (e0e54a571d4323567e95e11fe76a5ff3) C:\WINDOWS\system32\Drivers\SRTSP.SYS
2010/12/07 12:38:26.0687 SRTSPL (4e44f0e22df824d318988caa6f321c30) C:\WINDOWS\system32\Drivers\SRTSPL.SYS
2010/12/07 12:38:26.0796 SRTSPX (d3bb40427cf3d02e56bba97feda0a3aa) C:\WINDOWS\system32\Drivers\SRTSPX.SYS
2010/12/07 12:38:26.0875 Srv (0f6aefad3641a657e18081f52d0c15af) C:\WINDOWS\system32\DRIVERS\srv.sys
2010/12/07 12:38:27.0000 STHDA (9baa5e118c8e8726e39d1f60333e0842) C:\WINDOWS\system32\drivers\sthda.sys
2010/12/07 12:38:27.0046 streamip (77813007ba6265c4b6098187e6ed79d2) C:\WINDOWS\system32\DRIVERS\StreamIP.sys
2010/12/07 12:38:27.0093 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
2010/12/07 12:38:27.0171 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
2010/12/07 12:38:27.0218 symc810 (1ff3217614018630d0a6758630fc698c) C:\WINDOWS\system32\DRIVERS\symc810.sys
2010/12/07 12:38:27.0328 symc8xx (070e001d95cf725186ef8b20335f933c) C:\WINDOWS\system32\DRIVERS\symc8xx.sys
2010/12/07 12:38:27.0406 SYMDNS (fe9f8b3a8bc22d85332b42e92308ddf9) C:\WINDOWS\System32\Drivers\SYMDNS.SYS
2010/12/07 12:38:27.0484 SymEvent (06b95820df51502099a8a15c93e87986) C:\WINDOWS\system32\Drivers\SYMEVENT.SYS
2010/12/07 12:38:27.0500 SYMFW (a0ea9d273889e53cfaabf2444692ccbf) C:\WINDOWS\System32\Drivers\SYMFW.SYS
2010/12/07 12:38:27.0578 SYMIDS (23527b9cd4f7b9e31160e98d340e7e85) C:\WINDOWS\System32\Drivers\SYMIDS.SYS
2010/12/07 12:38:27.0796 SYMIDSCO (2133d1f879b280121b0e6a7d34b24a02) C:\PROGRA~1\COMMON~1\SYMANT~1\SymcData\ipsdefs\20101124.001\SymIDSCo.sys
2010/12/07 12:38:27.0937 SymIM (b54f7959afb4aaf1a8c589b0aa7fde02) C:\WINDOWS\system32\DRIVERS\SymIM.sys
2010/12/07 12:38:27.0953 SymIMMP (b54f7959afb4aaf1a8c589b0aa7fde02) C:\WINDOWS\system32\DRIVERS\SymIM.sys
2010/12/07 12:38:27.0968 SYMNDIS (d605af3a380a83f4a562f1ad3ee19ecd) C:\WINDOWS\System32\Drivers\SYMNDIS.SYS
2010/12/07 12:38:28.0000 SYMREDRV (7c6505ea598e58099d3b7e1f70426864) C:\WINDOWS\System32\Drivers\SYMREDRV.SYS
2010/12/07 12:38:28.0078 SYMTDI (e6ff7ace71d07ca90119f2c6ab592ba4) C:\WINDOWS\System32\Drivers\SYMTDI.SYS
2010/12/07 12:38:28.0125 sym_hi (80ac1c4abbe2df3b738bf15517a51f2c) C:\WINDOWS\system32\DRIVERS\sym_hi.sys
2010/12/07 12:38:28.0187 sym_u3 (bf4fab949a382a8e105f46ebb4937058) C:\WINDOWS\system32\DRIVERS\sym_u3.sys
2010/12/07 12:38:28.0265 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
2010/12/07 12:38:28.0359 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
2010/12/07 12:38:28.0500 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
2010/12/07 12:38:28.0562 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
2010/12/07 12:38:28.0609 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
2010/12/07 12:38:28.0656 TosIde (f2790f6af01321b172aa62f8e1e187d9) C:\WINDOWS\system32\DRIVERS\toside.sys
2010/12/07 12:38:28.0718 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
2010/12/07 12:38:28.0765 ultra (1b698a51cd528d8da4ffaed66dfc51b9) C:\WINDOWS\system32\DRIVERS\ultra.sys
2010/12/07 12:38:28.0828 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
2010/12/07 12:38:28.0937 USBAAPL (1df89c499bf45d878b87ebd4421d462d) C:\WINDOWS\system32\Drivers\usbaapl.sys
2010/12/07 12:38:29.0062 usbccgp (c18d6c74953621346df6b0a11f80c1cc) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
2010/12/07 12:38:29.0109 USBCCID (150442fa5224dc338028543e2fffa7b4) C:\WINDOWS\system32\DRIVERS\usbccid.sys
2010/12/07 12:38:29.0187 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
2010/12/07 12:38:29.0265 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
2010/12/07 12:38:29.0343 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys
2010/12/07 12:38:29.0421 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys
2010/12/07 12:38:29.0500 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
2010/12/07 12:38:29.0562 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys
2010/12/07 12:38:29.0687 usbvideo (63bbfca7f390f4c49ed4b96bfb1633e0) C:\WINDOWS\system32\Drivers\usbvideo.sys
2010/12/07 12:38:29.0750 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
2010/12/07 12:38:29.0812 viaagp (754292ce5848b3738281b4f3607eaef4) C:\WINDOWS\system32\DRIVERS\viaagp.sys
2010/12/07 12:38:29.0843 ViaIde (3b3efcda263b8ac14fdf9cbdd0791b2e) C:\WINDOWS\system32\DRIVERS\viaide.sys
2010/12/07 12:38:29.0906 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
2010/12/07 12:38:29.0984 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
2010/12/07 12:38:30.0078 WavxDMgr (0be8dd6c95c5bdff9c5f3fa8095d304c) C:\WINDOWS\system32\DRIVERS\WavxDMgr.sys
2010/12/07 12:38:30.0218 Wdf01000 (fd47474bd21794508af449d9d91af6e6) C:\WINDOWS\system32\DRIVERS\Wdf01000.sys
2010/12/07 12:38:30.0343 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
2010/12/07 12:38:30.0484 WmiAcpi (c42584fd66ce9e17403aebca199f7bdb) C:\WINDOWS\system32\DRIVERS\wmiacpi.sys
2010/12/07 12:38:30.0531 WSTCODEC (c98b39829c2bbd34e454150633c62c78) C:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS
2010/12/07 12:38:30.0593 ================================================================================
2010/12/07 12:38:30.0593 Scan finished
2010/12/07 12:38:30.0593 ================================================================================

...found Trojan.Gen 2 in a file and browser cache

Your Norton 360 scan results indicate a threat(s) was found in the Java cache.

When a browser runs an applet, the Java Runtime Environment (JRE) stores the downloaded files into its cache folder (C:\Documents and Settings\username\Application Data\Sun\Java\Deployment\cache) for quick execution later and better performance. Malicious applets are also stored in the Java cache directory and your anti-virus may detect them and provide alerts. For more specific information about Java exploits, please refer to Virus found in the Java cache directory.

Notification of these files as a threat does not always mean that a machine has been infected; it indicates that a program included the viral class file but this does not mean that it used the malicious functionality. As a precaution, I recommend clearing the entire cache to ensure everything is cleaned out:

• Clear the Java cache
• Clear the browser cache in Internet Explorer
• Safely Delete the Temporary Internet Files <- for Internet Explorer 8
• How to Clear Your Browser's Cache <- for other versions of Internet Explorer, Firefox and different browsers
• Clean out Windows temporary files

...found Torjan.Hiloti in system volume information\_restore (3 instances of it).

The detected _restore{GUID}\RP***\A00*****.xxx file(s) identified by your scan were in the System Volume Information Folder (SVI) which is a part of System Restore. The *** after RP represents a sequential number automatically assigned by the operating system. The ***** after A00 represents a sequential number where the original file was backed up and renamed except for its extension. To learn more about this, refer to:

• Restore Point Forensics
• Forensic Analysis of System Restore Points in Microsoft Windows XP

System Restore is the feature that protects your computer by monitoring a core set of system and application files and by creating backups (snapshots saved as restore points) of vital system configurations and files before changes are made. These restore points can be used to "roll back" your computer to a clean working state in the event of a problem. This makes it possible to undo harmful changes to your system configurations including registry modifications made by software or malware by reverting the operating systems configuration to an earlier date. See What's Restored when using System Restore and What's Not.

System Restore is enabled by default and will back up the good as well as malevolent files, so when malware is present on the system it gets included in restore points as an A00***** file. If you only get a detection on a file in the SVI folder, that means the original file was on your system in another location at some point and probably has been removed. However, when you scan your system with anti-virus or anti-malware tools, you may receive an alert that a malicious file was detected in the SVI folder (in System Restore points) and moved into quarantine. When a security program quarantines a file, that file is essentially disabled and prevented from causing any harm to your system. The quarantined file is safely held there and no longer a threat. Thereafter, you can delete it at any time.

If your anti-virus or anti-malware tool cannot move the files to quarantine, they sometimes can reinfect your system if you accidentally use an old restore point. If your anti-virus or anti-malware tool was able to move (quarantine) the file(s) it is no longer a threat. When an anti-virus or security program quarantines a file and moves it into a virus vault (chest) or a dedicated Quarantine folder, that file is safely held there and no longer a threat. The file is essentially disabled and prevented from causing any harm to your system through security routines which may copy, rename, encrypt and password protect the file the file before moving. When the quarantined file is known to be malicious, you can delete it at any time by launching the program which removed it, going to the Quarantine tab, and choosing the option to delete.

Thanks.

Only question on the windows temp files. There are a few folders in the temp directory, should I delete those as well.

Norton and Malwarebytes have been able to quarantined everything they've found. Do I need to do anything with system restore?

Let us know what kind of folders and if there is anything inside them.

Also let boopme know how your system is running and if there are any more signs of infection. He can direct you from there in regards to system restore if all is ok.

The folders include:

Acrobat Distiler 9 - empty
HCbackup - file look to be related to housecall
Housecall - many files, I installed HouseCall online scan
hsperfdata_Chris - empty
msohtmlclip - empty
msohtmlclip1 - empty
Plugtmp - 26 files starting with plugin
plugtmp-1 - several xml files
Ser25.tmp -empty
VBE - empty
Windows Live Toolbar - empty
Zeepe - has files looks related to my wireless card


On the website redirects, I can't quite figure out what is going on. For example in a google search I type in 'travel sites'. I get a list and right click on a known site and select open in a new tab. In this case I selected www.kayak.com and the actual link google provides on the top line is:

http://google.ad.sgdoubleclick.net/pagead/nclk?sa=L&ai=1&fadurl=googleads.g.doubleclick.net&u=http%3A%2F%2Fwww.kayak.com%2F&aclck=http%3A%2F%2Fsearch-tools.org%2Findex.php%3Fsearch%3Dtravel%2Bsites

but instead I wind up at:

http://shopcompareus.com/ac/search.php?phrase=Travel+Sites&uid=84ffebc8022c4dfec39f6d54f04cbadc&kuid=58a7fa376805a20cb18246950b39168c&src=miva

This was all within Firefox and it doesn't happen every time.

Further I went to IE and did the same google search. The results came up in the same order but the underlying link for the site was http://www.kayak.com/


I know you are probably familiar with the zefarch trojan, my concern is based upon this definition:

Trojan.Zefarch is a trojan that will infect Internet browser by embedding itself as browser helper object which can redirect search page to a predefined websites. Trojan.Zefarch will modify system registry and create its entries so that it will run when Windows is started.

So is it possible that it is lingering in Firefox?

There are no guarantees or shortcuts when it comes to malware removal. Depending on the infection you are dealing with, it may take several efforts with different, the same or more powerful tools to do the job. Even then, with some types of malware infections, the task can be arduous and security tools may not find all the remnants.

In any case, we can only go by what the scan logs show (what was detected/removed) and whatever signs or symptoms of infection you are experiencing. Since you are still experiencing redirects then a more detailed look at your system is needed along with advanced tools to see if they find remants your other tools may have missed. Before that can be done you will need you to create and post a DDS log for further investigation.

Please read the pinned topic titled "Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help". If you cannot complete a step, then skip it and continue with the next. In Step 7 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the Malware Response Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the Malware Response Team.

Please be patient. It may take a while to get a response because the Malware Response Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have posted your log and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Response Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Response Team member is already assisting you and not open the thread to respond.

Follow up on the folders.

Running a new Norton 360 scan, and it deleted most of those folders.

Plugtmp-2 which looks like it's being used
Zeepe which relates to my wireless broadband card.

The redirects still exist but sporadically.

I've run a HJT scan and can post if needed. There is an entry:

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

Which seems to be an entry that others have been asked to fix. I have not done anything with this pending more information from those helping me here.

That registry entry is related to Windows Live\Messenger. Since it has no file, that indicates its an orphan (remnant) left behind after removing the program or deleted at some point.

IMPORTANT NOTE: HijackThis only scans certain areas of a computer's system/registry to help diagnose the presence of undetected malware in known hiding places. Given the sophistication of malware hiding techniques used by attackers in today's environment, HijackThis is limited in its ability to detect infection and generate a report outside these known hiding places. This limitation has made its usefulness nearly obsolete since a HijackThis log cannot reveal all the malware residing on a computer. As such, HijackThis has been replaced by other preferred tools like DDS, OTL and RSIT that provide comprehensive logs with specific details about more areas of a computer's system, files, folders and registry keys which may have been modified by malware infection.

As with HijackThis, these are powerful tools and rely on trained experts to interpret the log entries, determine what needs to be fixed and plan a strategy for disinfection. Using such tools requires advanced knowledge about the Windows Operating System. If you do not have advanced knowledge about computers or training in the use of these tools, you should NOT attempt to fix anything without consulting a expert as to what to fix. That is why I referred you to the Prep Guide above.

Sorry those posts crossed in the 'mail'. We were both posting at the same time so I had not seen his message.

I've added my issue to the log forum at:

http://www.bleepingcomputer.com/forums/topic365723.html

Now that your log is posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Response Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process or make things worst which would extend the time it takes to clean your computer.

From this point on the Malware Response Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Response Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have posted your log and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Response Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Response Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic until you are cleared by the Malware Response Team. If you still need assistance after your log has been reviewed and you have been cleared, please PM me or another moderator and we will re-open this topic.

Good luck with your log.