Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

User Account Trouble


  • This topic is locked This topic is locked
7 replies to this topic

#1 lechols

lechols

  • Members
  • 95 posts
  • OFFLINE
  •  
  • Local time:12:23 PM

Posted 07 December 2010 - 11:21 AM

Hi All,

I'm having problems with my user account. I'm using Windows XP SP3. Apparently the user account that I'm using doesn't have admin privileges. This is my home computer and no one else uses it. I've gone to the control panel and changed the account description but it doesn't matter I cannot install programs etc.

This problem started when I was going away and wanted to password protect my computer. I went to Start-Run and typed "Control UserPasswords2" and put in a password. When I came back. I couldn't log in. I sent my computer to a repair place and they got in and set me up with a new account and now I have this problem.

Any idea how to get back to the original account I was using?

Thanks for your help,
L

BC AdBot (Login to Remove)

 


#2 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,711 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:10:23 AM

Posted 07 December 2010 - 11:30 AM

I realize that you have a real dilemma here, and are asking for honest help. The problem is that it would be a violation of the forum rules if I were to help you with this problem.

No subject matter will be allowed whose purpose is to defeat existing copyright or security measures. If a user persists and/or the activity is obviously illegal the staff reserves the right to remove such content and/or ban the user. This would also mean encouraging the use or continued use of pirated software is not permitted, and subject to the same consequences.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 lechols

lechols
  • Topic Starter

  • Members
  • 95 posts
  • OFFLINE
  •  
  • Local time:12:23 PM

Posted 07 December 2010 - 11:43 AM

I don't understand this response. I'm not very tech savvy.

If you understand the nature of my problem maybe you can tell me where I might be able to get help? Or give me some clues that I can use to understand my problem and maybe figure it out myself. All I know is I used to be able to use my computer and install programs with no problem. Now I can't. Why would that happen?

#4 lechols

lechols
  • Topic Starter

  • Members
  • 95 posts
  • OFFLINE
  •  
  • Local time:12:23 PM

Posted 07 December 2010 - 11:59 AM

This is related to the post I made yesterday titled "Registry Problems". I asked tech support to help me install the program I was trying to install yesterday and they told me about the privilege issue. They first thought it was my virus protection software but I disabled that and still couldn't install it so they figured that this is the problem. the log of the error msg I was getting is here:

Error in action ExecuteAction

Error in action UninstallSelectedFiles

couldn't open "C:/Program Files/YesTrader/uninstall.exe": permission denied
while executing
"::open $filename $access $permissions"
(procedure "miniarc::open" line 64)
invoked from within
"miniarc::open crap $filename a"
(procedure "installkit::addfiles" line 2)
invoked from within
"installkit::addfiles $conf(uninstall) $files $names"
(procedure "::InstallJammer::StoreLogsInUninstall" line 25)
invoked from within
"::InstallJammer::StoreLogsInUninstall"
(procedure "::InstallJammer::CleanupInstallInfoDirs" line 59)
invoked from within
"::InstallJammer::CleanupInstallInfoDirs"
(procedure "::InstallJammer::actions::UninstallSelectedFiles" line 349)
invoked from within
"::InstallJammer::actions::$component $this"
while executing
"$obj execute"
(procedure "::InstallJammer::ExecuteActions" line 62)
invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
(procedure "::InstallJammer::actions::ExecuteAction" line 35)
invoked from within
"::InstallJammer::actions::$component $this"
Error in action ExecuteAction

Error in action UninstallSelectedFiles

couldn't open "C:/Program Files/YesTrader/uninstall.exe": permission denied
while executing
"::open $filename $access $permissions"
(procedure "miniarc::open" line 64)
invoked from within
"miniarc::open crap $filename a"
(procedure "installkit::addfiles" line 2)
invoked from within
"installkit::addfiles $conf(uninstall) $files $names"
(procedure "::InstallJammer::StoreLogsInUninstall" line 25)
invoked from within
"::InstallJammer::StoreLogsInUninstall"
(procedure "::InstallJammer::CleanupInstallInfoDirs" line 59)
invoked from within
"::InstallJammer::CleanupInstallInfoDirs"
(procedure "::InstallJammer::actions::UninstallSelectedFiles" line 349)
invoked from within
"::InstallJammer::actions::$component $this"
while executing
"$obj execute"
(procedure "::InstallJammer::ExecuteActions" line 62)
invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
(procedure "::InstallJammer::actions::ExecuteAction" line 35)
invoked from within
"::InstallJammer::actions::$component $this"
while executing
"$obj execute"
(procedure "::InstallJammer::ExecuteActions" line 62)
invoked from within
"::InstallJammer::ExecuteActions $id -when $when"
(procedure "::InstallJammer::RaiseEventHandler" line 79)
invoked from within
"::InstallJammer::RaiseEventHandler .wizard"
(command bound to event)

Can you tell me what you think the problem is?

I can get into admin tools through the control panel so what's the problem?

#5 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,711 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:10:23 AM

Posted 07 December 2010 - 12:09 PM

Edit: You posted while I was replying.

I'm going to suggest that this topic be closed because you have an open topic which Hamluis has responded to. You are confusing your issue by working between the two posts.

You need to follow Hamluis's advice and then see what happens.

Edited by dc3, 07 December 2010 - 12:14 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 lechols

lechols
  • Topic Starter

  • Members
  • 95 posts
  • OFFLINE
  •  
  • Local time:12:23 PM

Posted 07 December 2010 - 12:20 PM

Thanks for expanding on this Dc3. I know what the password is. I haven't forgotten. When I came back and tried to login, the problem wasn't that the password didn't work it was that when Windows started it said click on user and enter password but there were no user options for me to click on. I didn't even get to enter the password so I couldn't login at all.

So I tried to login in safe mode and once I was in in safe mode I created a new account. But I could never get back to the old account and that's when I took the computer to the repair people. The guy said he couldn't get into the old account but he managed to save all the files so no problem and he created a new account with admin privileges and I thought all was well until I couldn't open one of my programs and tried to reinstall and got the above msg.

So, if I know the pw. Can you walk me through getting into the original account I was using?

Thanks again,
L

#7 lechols

lechols
  • Topic Starter

  • Members
  • 95 posts
  • OFFLINE
  •  
  • Local time:12:23 PM

Posted 07 December 2010 - 12:25 PM

I did follow Hamluis advice. (Which I am very grateful for btw). I could not unistall the program. The error msg I got is above. This post is the latest evolution of the problem as I understand it so perhaps I should close the other topic?

#8 Animal

Animal

    Bleepin' Animinion


  • Site Admin
  • 35,721 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Where You Least Expect Me To Be
  • Local time:10:23 AM

Posted 07 December 2010 - 12:26 PM

This is related to the post I made yesterday titled "Registry Problems".

you have an open topic which Hamluis has responded to. You are confusing your issue by working between the two posts.

You need to follow Hamluis's advice and then see what happens.

Please stay with the original topic here: http://www.bleepingcomputer.com/forums/topic365236.html/ to avoid confusion as as been suggested.

This topic is closed.

The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.
Andrew Brown (1938-1994)


A learning experience is one of those things that say, "You know that thing you just did? Don't do that." Douglas Adams (1952-2001)


"Imagination is more important than knowledge. Knowledge is limited. Imagination circles the world." Albert Einstein (1879-1955)


Follow BleepingComputer on: Facebook | Twitter | Google+




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users