Posted 07 December 2010 - 02:51 PM
I am a Bank of America customer myself, and have NEVER been asked to reveal personal information when logging in, especially not credit card info or social security numbers.
This makes it appear that your computer may be infected. Therefore, I would stongly recommend two things:
1. Until one of the trained Bleeping Computer helpers responds and helps you to disinfect (and perhaps even reformat) your computer, DO NOT type in any of your personal or credit information on your computer. That also means to not type in any passwords, etc. to other financial websites, including Amazon.com, etc., since you don't want to run the risk that a keylogger might be capturing your sensitive info.
2. Also, while waiting for computer help, you should use a separate, known clean computer to monitor your bank account(s), credit card(s), etc. to keep an eye out for any unauthorized transactions.
Best of luck to you.
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