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Firefox browser redirect & Windows firewall disabled


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#1 ktmikal

ktmikal

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Posted 07 December 2010 - 03:30 AM

oops. Clearly the time of night messed with me. Didn't follow directions. I'll post later correctly.


Low and behold I managed to screw something up. Clearly I made a mistake and allowed something not so friendly to be downloaded. Now when I do a Google search in Firefox I am redirected to random spam sites. Firefox and Norton block attempt in most cases. The same time I began having issues with the browser, my network connections from the task tray were removed. In addition to those two things my Windows Firewall went inactive, and I "don't have permission" to turn it back on.

Something called "Conduit Search" was added into my firefox with "apps" and a search bar. I uninstalled that, but it didn't fix anything other than removing the annoying search bar.

Help please!

-ktmikal

Edited by ktmikal, 07 December 2010 - 10:22 AM.


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#2 sjpritch25

sjpritch25

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Posted 14 December 2010 - 10:20 PM

Welcome to BC :)

  • Download TDSSKiller.zip and extract TDSSKiller.exe to your desktop
  • Execute TDSSKiller.exe by doubleclicking on it.
  • Press Start Scan
  • If Malicious objects are found, ensure Cure is selected (it should be by default)
  • Click Continue then click Reboot now
  • Once complete, a log will be produced at the root drive which is typically C:\

    For example, C:\TDSSKiller.2.4.0.0_24.07.2010_13.10.52_log.txt
  • Attach that log, please.

Microsoft MVP Consumer Security--2007-2010




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