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Thinkpoint


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6 replies to this topic

#1 ickimonster

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Posted 06 December 2010 - 05:54 PM

Hi I have removed think point with your insturction but I still cannot log on to the internet???

Edited by Budapest, 06 December 2010 - 06:05 PM.
Moved from Intros ~BP


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#2 boopme

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Posted 06 December 2010 - 09:34 PM

Hello ickimonster
Try this--open control, internet options, connections tab, lan settings, uncheck the box next to "use proxy...."
OR
Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.

Reboot your system to complete the process.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal/regular mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 ickimonster

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Posted 07 December 2010 - 07:39 PM

I ran malware again because I guess I didn't get rid of think point - no i cant get on at all black scrren - f8 balck screen - ahhhhhhh

#4 boopme

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Posted 07 December 2010 - 08:12 PM

I will ask some one to look here...
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Elise

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Posted 08 December 2010 - 12:05 PM

Hi ickimonster,

What version of Windows are you running and do you have an installation CD/DVD at hand?

regards, Elise


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#6 ickimonster

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Posted 08 December 2010 - 12:31 PM

windows xp - hp computer - just bought it 3 months ago

#7 Elise

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Posted 08 December 2010 - 12:32 PM

For the following steps use your XP CD, or if you don't have one, follow the instructions to create a CD.

Please download ARCDC from Artellos.com.
  • Double click ARCDC.exe
  • Follow the dialog until you see 6 options. Please pick: Windows Professional SP2 & SP3
  • You will be prompted with a Terms of Use by Microsoft, please accept.
  • You will see a few dos screens flash by, this is normal.
  • Next you will be able to choose to add extra files. Select the Default Files.
  • The last window will allow you to burn the disk using BurnCDCC
Your ISO is located on your desktop.

  • Insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.

  • If your PC is not booting from the CD, you need to change the boot order:
    • Restart your PC
    • As soon as you get an image, press the Setup key. This is usually F2, or Del. On some machines the key can also be a different one. It should, however, be stated on the screen which key is the setup key.
    • Once you enter the computer's BIOS, use the arrow keys and tab key to move between elements. Press enter to select an item to change.
    • Navigate to the tab, where you can set the boot order. It should be called Boot or Boot order
    • The tab should now show your current boot order.
      If the CD-drive is not at the top, please navigate to the CD-Rom drive with the keys arrows. Then move it to the top of the list. The keys for switching boot position are usually + to move up and - to move down. However they can be different, but they should be stated in the help, so that you can find them easily.
    • Once the CD-drive is on top of the boot order, navigate to Exit and select Exit saving changes.
  • Your PC should now boot from your XP-CD.
    Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted.

  • When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
  • When prompted to choose a windows installation, type 1 and press enter.
  • When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.

  • A command prompt will open

Type fixmbr and press enter.

Type exit and press enter in order to reboot your computer. Let me know if it will boot normally now.

regards, Elise


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