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Device Driver failed


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#1 grannybarb

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Posted 06 December 2010 - 03:33 PM

I just bought the Nikon Coolpix L22 digital camera. I installed their software and when I connect the camera via USB port I receive error "MTP USB Device failed Nikon DSC Coolpix l22-PTP.
I am running Windows 7, 64 bit, 8GB RAM, AMD Athlon Dual-Core processor 7550, 2.50 GHz

Edited by grannybarb, 06 December 2010 - 03:34 PM.


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#2 max7bg

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Posted 06 December 2010 - 03:38 PM

Hi,

Try the Troubleshoot compatibility, and see does it works with XP
Because some programs(drivers) doesn't work with windows 7 and worked with windows xp...

You have the user manual for that model here

Hope this help
:busy:

Max

Edited by max7bg, 06 December 2010 - 03:50 PM.


#3 ThunderZ

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Posted 06 December 2010 - 09:42 PM

Hi Grannybarb

After doing some digging on the Nikon site it would appear they have released new Win7 64 bit compatible software.

You can download it HERE listed under Software. Pick the proper software title(s).

A suggestion. First uninstall the previously installed non-functioning software.

Also. Please be aware of this statement taken directly from the same page linked to above.

Coolpix digital cameras

We now have compatible versions of View NX and Nikon Transfer that add support for the following models on Windows 7. Please see "Software" below.

* All P-series, S-Series, and L-series Coolpix
* SQ, 8800, 8700, 8400, 7900, 7600, 5900, 5700, 5600, 5400, 52002, 5100, 5000, 4800, 4600, 4500, 4300, 4200 2 , 4100, 3700, 3500, 3200, 3100, 2500, 2200, 2100, 2000
* Coolpix 995 3, 885, 775 3
* We do NOT plan to offer compatibility for Coolpix 990 or Coolpis 880 connection to a computer with Windows 7 preinstalled. Use a card reader or card slot to transfer images.

1 Results with Windows 7 (32 and 64-bit versions) testing. However, please be aware that operation cannot be guaranteed with all system environments.
2 Files cannot be transferred using the PTP USB transfer protocol. Set the camera's USB transfer protocol to Mass Storage.
3 Option for choosing USB transfer protocol is not available. Use standard connection method.



#4 MelissaPleases

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Posted 16 December 2010 - 12:43 PM

It can be something of a pain, but I've found that when all else fails with a camera, just use a card reader to transfer images to the computer. For me, using the card makes more sense, because it's one more bit of stuff that I don't have to have on my computer.

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#5 ThunderZ

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Posted 16 December 2010 - 02:54 PM

A card reader, internal or external, is my choice as well. All my builds have them. And as stated, one less driver, program, bloatware to have to deal with on the PC.




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