Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Something is certainly amiss... ):


  • Please log in to reply
4 replies to this topic

#1 bambi75

bambi75

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Kansas City, Missouri
  • Local time:04:39 PM

Posted 06 December 2010 - 03:20 PM

I'm not certain what system information I need to provide, much less how to go about obtaining it, but something is certainly amiss on my computer. I am running an Sony VAIO laptop (VPCF122FX) with a Win7 OS.

I am hopeful someone will assist me in determining what the issue may - or there is one; "operator-errors" are most certainly not beyond the realm of possibility! lol

Here are a few things taking place:

1. Random error messages pop up while I am running any one, or multiple, Office 2007 (now 2010) programs.
2. Norton 360 sometimes errors out during a registry clean-up.
3. Piriform program, CCleaner, sometimes is unable to delete a registry file, or cannot complete registry clean-up scan.

Attempts have been made to 'figure it out' on my own. I read through post after post in bleepingcomputer forums and applied a few suggestions made to others; however, I am a wee bit apprehensive at times. I have also reinstalled / ran 'repair' on any and all programs receiving error messages.

Please - I welcome any [educated] input or suggestions!

Thank you in advance.

Edited by bambi75, 06 December 2010 - 03:21 PM.


BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,710 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:03:39 PM

Posted 07 December 2010 - 12:00 AM

Possibly, you created some problems by yourself....

Registry cleaners/optimizers are not recommended for several reasons:

  • Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

    The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.
  • Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.
  • Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.
  • Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.
  • The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".
Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,612 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:03:39 PM

Posted 07 December 2010 - 12:38 AM

Having covered the issue of registry cleaners... What exactly are the error codes that you are receiving?

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 bambi75

bambi75
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Kansas City, Missouri
  • Local time:04:39 PM

Posted 07 December 2010 - 02:08 PM

Broni: Thank you, that is invaluable information!!

dc3: I do not have one right off hand but will post it as soon as one takes place.

Since my initial post, I discovered that many of my issues were correlated with ie. I had been running the ie 9 Beta; after repeated issues (such as Flash player), I uninstalled the update. That was about a week ago and issues have progressively increased. As you said, Broni, it is quite possible (actually, likely!) that I incurred the problems myself. Last night I uninstalled ie completely from Win7 (appropriately, by way of Window's Features) and reverted back to strictly using Mozilla. So far *knock on wood* I haven't had an issue - but it's still early!

If I may bother you with further questions:

When is the best time to use a registry cleaner?
My Norton 360 performs the task by a default setting; should I deactivate that task from auto-occurrence?

I am a bit more concerned, now, after reading Broni's comment: "Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools."

Is there a successful way to verify whether or not I am infected? (*eeek!*)

Thank you both for your responses.

(:

BJ

#5 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,710 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:03:39 PM

Posted 07 December 2010 - 08:22 PM

When is the best time to use a registry cleaner?

Never.

Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone.

If there is some problem, which requires registry edit, you better know EXACTLY, what you're doing and create new restore point first.

Is there a successful way to verify whether or not I am infected? (*eeek!*)

Yes. By creating new topic in "Am I Infected?" forum.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users