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Registry Problem


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19 replies to this topic

#1 lechols

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Posted 06 December 2010 - 02:47 PM

Hi All,

I think something might be wrong with my registry. In trying to reinstall one of my programs I get this error:

Error in action ExecuteAction

Error in action UninstallSelectedFiles

couldn't open "C:/Program Files/YesTrader/uninstall.exe": permission denied
while executing
"::open $filename $access $permissions"
(procedure "miniarc::open" line 64)
invoked from within
"miniarc::open crap $filename a"
(procedure "installkit::addfiles" line 2)
invoked from within
"installkit::addfiles $conf(uninstall) $files $names"
(procedure "::InstallJammer::StoreLogsInUninstall" line 25)
invoked from within
"::InstallJammer::StoreLogsInUninstall"
(procedure "::InstallJammer::CleanupInstallInfoDirs" line 59)
invoked from within
"::InstallJammer::CleanupInstallInfoDirs"
(procedure "::InstallJammer::actions::UninstallSelectedFiles" line 349)
invoked from within
"::InstallJammer::actions::$component $this"
while executing
"$obj execute"
(procedure "::InstallJammer::ExecuteActions" line 62)
invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
(procedure "::InstallJammer::actions::ExecuteAction" line 35)
invoked from within
"::InstallJammer::actions::$component $this"
Error in action ExecuteAction

Error in action UninstallSelectedFiles

couldn't open "C:/Program Files/YesTrader/uninstall.exe": permission denied
while executing
"::open $filename $access $permissions"
(procedure "miniarc::open" line 64)
invoked from within
"miniarc::open crap $filename a"
(procedure "installkit::addfiles" line 2)
invoked from within
"installkit::addfiles $conf(uninstall) $files $names"
(procedure "::InstallJammer::StoreLogsInUninstall" line 25)
invoked from within
"::InstallJammer::StoreLogsInUninstall"
(procedure "::InstallJammer::CleanupInstallInfoDirs" line 59)
invoked from within
"::InstallJammer::CleanupInstallInfoDirs"
(procedure "::InstallJammer::actions::UninstallSelectedFiles" line 349)
invoked from within
"::InstallJammer::actions::$component $this"
while executing
"$obj execute"
(procedure "::InstallJammer::ExecuteActions" line 62)
invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
(procedure "::InstallJammer::actions::ExecuteAction" line 35)
invoked from within
"::InstallJammer::actions::$component $this"
while executing
"$obj execute"
(procedure "::InstallJammer::ExecuteActions" line 62)
invoked from within
"::InstallJammer::ExecuteActions $id -when $when"
(procedure "::InstallJammer::RaiseEventHandler" line 79)
invoked from within
"::InstallJammer::RaiseEventHandler .wizard"
(command bound to event)

I am logged in as administator. Why would permission be denied? I'm using XP Home SP3. Thanks in advance for your help.

Lisa

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#2 hamluis

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Posted 06 December 2010 - 03:30 PM

I'd say that your program is corrupt and needs to be fully uninstalled/reinstalled.

From what I see, these are uninstaller errors that have to do with coding...nothing to do with the registry.

Google

Louis

#3 lechols

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Posted 06 December 2010 - 08:09 PM

I'm trying to unistall/reinstall when I get this error. How do I get around it?

#4 hamluis

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Posted 06 December 2010 - 08:36 PM

To uninstall everything that might be gumming up the works...I would just uninstall and then search for/delete all registry entries and files for that program...before attempting to reinstall.

Since this is more work than most are willing to do...I suggest using a tool like Revo Uninstaller to remove the program.

Louis

#5 lechols

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Posted 06 December 2010 - 08:41 PM

I've been using ccleaner to uninstall and clean up my registry. Using Ccleaner I get the same error message when I try to unistall the program. What else can I try?

#6 dc3

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Posted 07 December 2010 - 12:17 PM

The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results". Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.

Did you try what Hamluis has suggested?

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#7 lechols

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Posted 07 December 2010 - 12:28 PM

I tried to unistall the program but I got the error msg that I posted above.

I went through my tech support people and they remote assisted and told me that they could not install because of my user account privileges. They said I wasn't admin. But I am.

#8 dc3

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Posted 07 December 2010 - 12:52 PM

Let's run chkdsk and see if we can clear some of this up.

Go to Start, click on Run, and type cmd in the box and then click OK.

A black page like the one below will open with a blinking cursor, type in the chkdsk c: /p then strike the enter key.

Posted Image

This may prompt you to restart your computer in order to run this, if it does, restart your computer.

Edited by dc3, 07 December 2010 - 01:04 PM.

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#9 lechols

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Posted 07 December 2010 - 12:57 PM

it says invalid parameter - /p

#10 cryptodan

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Posted 07 December 2010 - 01:02 PM

I would try the following:

Revo Uninstaller and see if that works.

#11 dc3

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Posted 07 December 2010 - 01:08 PM

At this point it would be useful to know what the make and model is of this computer.

Do you have the installation CD for this copy of Windows XP?

If not, do you know anyone that you could borrow one from? I'm referring to a retail copy, and it will need to be the same version as yours, eg. Windows XP Home or Professional.

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#12 lechols

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Posted 07 December 2010 - 01:26 PM

I have attached a DXDiag text file with all my info. I don't have the windows XP disk. I really hope I don't have to reinstall the OS.

#13 lechols

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Posted 07 December 2010 - 01:41 PM

Sorry. Here's the info:

Time of this report: 12/7/2010, 13:22:39
Machine name: USER-8AEC45DCF1
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100427-1636)
Language: English (Regional Setting: English)
System Manufacturer: ECS
System Model: P4M900T-M2
BIOS: Default System BIOS
Processor: Intel® Pentium® Dual CPU E2160 @ 1.80GHz (2 CPUs)
Memory: 2046MB RAM
Page File: 685MB used, 2746MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

#14 dc3

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Posted 07 December 2010 - 01:42 PM

What we may need to do is a repair installation. This will not affect your data or programs that you have installed. It looks like you may have damaged part/s of your registry, this will repair it. But we will need a retail copy of XP in order to do this.

By the way... I don't see any attachment. :whistle:

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#15 lechols

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Posted 07 December 2010 - 01:59 PM

I'm sorry I can't figure out how to attach the file. I copied and pasted the info above.




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