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Virus/Trojan/Malware


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3 replies to this topic

#1 tai1960

tai1960

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Posted 06 December 2010 - 12:16 PM

Hey BleepingBlondie,

My first problem is the same as grayson4:
mulitple (20x) Windows Internet Explorer cannot find http:// gibberish (lots of shapes and symbols). My ISP is Insightbb.

I am also getting:
Could not load the target dll ("C:\Program Files\BackWeb Client\6.2.3.66\Program\BackWeb.dll", error code 126)

And:
Generic Host Process for Win32 Services
Error signature
szAppName: svchost
szAppVer: 5.1.2600.2180
szModName: ntdll.dll

In addition I am constantly being redirected when trying to access any website and my computer slows way down and eventually freezes up.

The restart within windows will not work and I have to manually turn it off and the back on.

Any help you can give would be greatly appreciated.
I have tried to attach the dds,attach,gmer reptorts but it won't seem to let me. Can I email them to you ?

OK...so I haven't gotten any responses. I bought an 8Gb scandisk cruzer and am using it to back up my files to an older computer that is also running XP but not on the internet . Once I am done with that, I will attempt to start my computer in safe mode and make boot disks (since I never have done that). Then I'll hit the tutorials, then the startup database, and lastly the malware removal guides. I'll post how it all goes. Since I am new to all of this, including this website, any advise would be appreciated!Posted Image

EDIT: Posts merged ~BP

Edited by Budapest, 08 December 2010 - 08:46 PM.
Email link removed ~BP


BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 13 December 2010 - 11:16 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 tai1960

tai1960
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Posted 14 December 2010 - 05:43 AM

Hi Gringo,

Thanks for getting back to me.

While I was waiting I read up on these issues in previous posts.
After quite a bit of research I ended up fixing the problem myself.
No more error messages, no more redirecting, and I can now download the Microcsoft updates.
My computer is also running faster than it has in some time!

So while I very much appreciate you taking the time to respond, I no longer need help.




#4 gringo_pr

gringo_pr

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Posted 14 December 2010 - 05:58 AM

Thank you for letting us know :thumbsup:


Have a great holiday!!


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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