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Black screen after system restore


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#1 Irish Enigma

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Posted 06 December 2010 - 12:05 PM

Every time I fo a system restore, it shows a black screen after the system reboots. It's a brand new windows 7 machine (2 weeks) that has been connected to the Internet for about 1. I have MalewareBytes and Avast Free Edtion, both turn up nothing...

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#2 Zuhl3156

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Posted 06 December 2010 - 12:08 PM

If it's a new machine it shouldn't even need a System Restore. Return it for a replacement or a refund.

#3 Irish Enigma

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Posted 06 December 2010 - 01:37 PM

I restored it because I did something I'm the registry. The black screen goes away with time, starting task mngr and running explorer.exe or with a reboot. I don't have a problem with it other than it's annoying to fix. And no the edits to the registry have nothing to do with it. There has to be a more technical answer than return it. And im not reinstalling the OS. Any suggestions

#4 Zuhl3156

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Posted 06 December 2010 - 01:47 PM

Do you have the latest video drivers installed? Have you checked for updated low level chipset drivers from the manufacturer's website? When I purchased my Dell, it was new to me but had been manufactured 1 year and three months earlier. I had to update to all of the latest drivers and utilities from Dell to solve many of my problems.

#5 Irish Enigma

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Posted 06 December 2010 - 02:15 PM

Alright. How do I check the manufacturing date?




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