Posted 05 December 2005 - 09:43 AM
Like I said, I reset the operating system using the system restore utility.
Click on: Start, Programs, Accessories, System Tools, System Restore, and follow the directions there.
My remark about bill gates was because you can't get there through Control Panel. You can only change the frequency of setting restore points in Control Panel. There should have been IMHO, instructions in Control Panel on how to do the restore. I had to go to a book.
I don't know what happened to cause the whiteout, but this fix worked for me.