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Home Desktop IE is very slow and stalls - user r_m_n_n


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15 replies to this topic

#1 r_m_n_n

r_m_n_n

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  • Local time:03:05 PM

Posted 06 December 2010 - 09:49 AM

Dear Team of experts,

My home computer is Windows 2000 and around 9 years old.

I got this updted with 2GB and a better hard drive 4 years ago.

The symptoms : 1. It is very slow in applicaitons.
2. IE does not work with many sites and in general slow. We are using Firefox it is better.
3. It needs some good scan and clean up of unwanted apps. and files.

br
Ramanan

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:05 PM

Posted 06 December 2010 - 03:00 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

I would like to get a better look at your system, please do the following so I can get some more detailed logs.


DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply



Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • extract RKUnhooker to your desktop
    Note** it is zipped up in a .rar file - If you do not have a program to unzip this type of file
    you can get a free one from here - http://www.7-zip.org/
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

information and logs:

In your next post I need the following

1.logs from DDS
2.RKUnHooker
3.let me know of any problems you may have had
[/list]
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 r_m_n_n

r_m_n_n
  • Topic Starter

  • Members
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  • Local time:03:05 PM

Posted 06 December 2010 - 06:11 PM

Hello,

I followed all the steps and pasted the log.

Rootkit unhooker did not work.

1. Not supported windows run anyway. I ran it.
2. Came back immediately with error - NTSTATUS code oxc0000263

other logs follow here...

Thanks in advanvce for your support..
Ramanan

Defogger log:


defogger_disable by jpshortstuff (23.02.10.1)
Log created at 18:05 on 06/12/2010 (Srinivasan Ramanan)

Checking for autostart values...
HKCU\~\Run values retrieved.
HKLM\~\Run values retrieved.

Checking for services/drivers...


-=E.O.F=-

<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
DDS log
<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<


DDS (Ver_10-12-05.01) - NTFSx86
Run by Srinivasan Ramanan at 18:06:28.71 on Mon 12/06/2010
Internet Explorer: 6.0.2800.1106
Microsoft Windows 2000 Professional 5.0.2195.4.1252.1.1033.18.511.322 [GMT -5:00]


============== Running Processes ===============

C:\WINNT\System32\Ati2evxx.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\hidserv.exe
C:\WINNT\system32\HPZipm12.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINNT\system32\RunDLL32.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Documents and Settings\Srinivasan Ramanan.SRINI-IMCXBBHC4\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = about:blank
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
TB: Internet Service: {144a6b24-0ebc-4d89-bf09-a06a718e57b5} - c:\program files\applications\iebr.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
EB: Media Band: {32683183-48a0-441b-a342-7c2a440a9478} - %SystemRoot%\system32\browseui.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [Synchronization Manager] mobsync.exe /logon
mRun: [BJCFD] c:\program files\broadjump\client foundation\CFD.exe
mRun: [DXDllRegExe] c:\winnt\system32\dxdllreg.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [VF0060 STISvc] RunDLL32.exe V0060Pin.dll,RunDLL32EP 513
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd2.exe"
mRun: [<NO NAME>]
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
dRunOnce: [^SetupICWDesktop] c:\program files\internet explorer\connection wizard\icwconn1.exe /desktop
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
DPF: DirectAnimation Java Classes - file://c:\winnt\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\winnt\java\classes\xmldso.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} - hxxp://dl.tvunetworks.com/TVUAx.cab
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxps://wimpro.cce.hp.com/ChatEntry/downloads/sysinfo.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1210708086458
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1210767962179
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\sriniv~1.sri\applic~1\mozilla\firefox\profiles\57x2uw6k.default\
FF - plugin: c:\documents and settings\srinivasan ramanan.srini-imcxbbhc4\application data\mozilla\firefox\profiles\57x2uw6k.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll
FF - Extension: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Extension: Adobe DLM (powered by getPlus®): {E2883E8F-472F-4fb0-9522-AC9BF37916A7} - c:\docume~1\sriniv~1.sri\applic~1\mozilla\firefox\profiles\57x2uw6k.default\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}

============= SERVICES / DRIVERS ===============

R1 vsdatant;vsdatant;c:\winnt\system32\vsdatant.sys [2008-5-14 394952]
R3 KLIF;KLIF;c:\winnt\system32\drivers\klif.sys [2009-3-15 186128]
R3 lne100v5;Linksys LNE100TX(v5) Fast Ethernet Adapter;c:\winnt\system32\drivers\lne100v5.sys [2008-5-13 36013]
R3 Winacpci;Winacpci;c:\winnt\system32\drivers\winacpci.sys [2008-5-13 602128]
S2 vsmon;TrueVector Internet Monitor;c:\winnt\system32\zonelabs\vsmon.exe -service --> c:\winnt\system32\zonelabs\vsmon.exe -service [?]
S3 V0060VID;Creative WebCam Live! Ultra;c:\winnt\system32\drivers\V0060Vid.sys [2010-9-27 196409]

=============== Created Last 30 ================

2010-12-05 20:31:31 -------- d-----w- c:\program files\ESET

==================== Find3M ====================


============= FINISH: 18:07:39.54 ===============



<<<<<<<<<<<<<<<<<<<<<<<<<<<<
Attach .txt
<<<<<<<<<<<<<<<<<<<<<<<<<<

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-12-05.01)

Microsoft Windows 2000 Professional
Boot Device: \Device\Harddisk0\Partition1
Install Date:
System Uptime: (972450 hours ago)

Motherboard: Intel Corporation | | D815EEA
Processor: Intel Celeron processor | J4L1 | 1096/100mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 149 GiB total, 127.616 GiB free.
D: is FIXED (NTFS) - 19 GiB total, 18.946 GiB free.
E: is CDROM ()
F: is CDROM ()
G: is Removable

==== Disabled Device Manager Items =============

Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: Ethernet Controller
Device ID: PCI\VEN_10EC&DEV_8185&SUBSYS_818510EC&REV_20\4&2B96F39&0&58F0
Manufacturer:
Name: Ethernet Controller
PNP Device ID: PCI\VEN_10EC&DEV_8185&SUBSYS_818510EC&REV_20\4&2B96F39&0&58F0
Service:

Class GUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
Description: Microsoft PS/2 Mouse
Device ID: ACPI\PNP0F03\4&15F50029&0
Manufacturer: Microsoft
Name: Microsoft PS/2 Mouse
PNP Device ID: ACPI\PNP0F03\4&15F50029&0
Service: i8042prt

Class GUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
Description: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Device ID: ACPI\PNP0303\4&15F50029&0
Manufacturer: (Standard keyboards)
Name: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PNP Device ID: ACPI\PNP0303\4&15F50029&0
Service: i8042prt

Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: PCI Device
Device ID: PCI\VEN_8086&DEV_2443&SUBSYS_45418086&REV_02\3&61AAA01&0&FB
Manufacturer:
Name: PCI Device
PNP Device ID: PCI\VEN_8086&DEV_2443&SUBSYS_45418086&REV_02\3&61AAA01&0&FB
Service:

==== System Restore Points ===================

No restore point in system.

==== Installed Programs ======================

2600
2600_Help
2600Trb
7-Zip 9.20
Acrobat.com
Adobe Download Manager
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.4.1
AiO_Scan
AiOSoftware
ATI - Software Uninstall Utility
ATI Display Driver
ATT-AACE
Azhagi Free Version 5.0 Build 5.0.11
BroadJump Client Foundation
BufferChm
Comcast High-Speed Internet Install Wizard
Copy
CP_AtenaShokunin1Config
cp_dwShrek2Albums1
cp_dwShrek2Cards1
Creative WebCam Center
Creative WebCam Live! Ultra Driver (1.01.03.0127)
CreativeProjects
CreativeProjectsTemplates
CueTour
Destinations
Director
DocProc
DocumentViewer
ESET Online Scanner v3
EuroTalk Talk Now Plus!
Fax
Google Talk (remove only)
Google Toolbar for Internet Explorer
Hotfix for MDAC 2.53 (KB927779)
HP Extended Capabilities 4.7
HP Image Zone 4.7
HP Product Assistant
HP PSC & OfficeJet 4.7
HP Software Update
HP Update
HPSystemDiagnostics
InstantShare
MarketResearch
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB971108)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft Combat Flight Simulator 3.1
Microsoft Office XP Professional
Mozilla Firefox (3.6.12)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 6 Service Pack 2 (KB954459)
Murasu Anjal2000
PanoStandAlone
PhotoGallery
ProductContext
QFolder
Readme
RealPlayer
Scan
ScannerCopy
Security Update for CAPICOM (KB931906)
Security Update for DirectX 8 (KB951698)
Security Update for DirectX 9 (KB951698)
Security Update for DirectX 9.0 (KB971633)
Security Update for DirectX 9.0 (KB975562)
Security Update for DirectX 9.0 (KB976138)
Security Update for DirectX 9.0b (KB961373)
Security Update for Windows 2000 (KB941569)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB977816)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 6.4 (KB954600)
Security Update for Windows Media Player 6.4 (KB974112)
SkinsHP1
Skype™ 4.1
TeamViewer 5
TrayApp
Unload
Update Rollup 1 for Windows 2000 SP4
VC 9.0 Runtime
WebFldrs
WebReg
Windows 2000 Hotfix - KB842773
Windows 2000 Hotfix - KB893756
Windows 2000 Hotfix - KB896358
Windows 2000 Hotfix - KB896422
Windows 2000 Hotfix - KB896423
Windows 2000 Hotfix - KB899587
Windows 2000 Hotfix - KB899589
Windows 2000 Hotfix - KB900725
Windows 2000 Hotfix - KB901017
Windows 2000 Hotfix - KB901214
Windows 2000 Hotfix - KB905414
Windows 2000 Hotfix - KB905495
Windows 2000 Hotfix - KB905749
Windows 2000 Hotfix - KB908519
Windows 2000 Hotfix - KB908531
Windows 2000 Hotfix - KB911280
Windows 2000 Hotfix - KB913580
Windows 2000 Hotfix - KB914388
Windows 2000 Hotfix - KB914389
Windows 2000 Hotfix - KB917008
Windows 2000 Hotfix - KB918118
Windows 2000 Hotfix - KB920213
Windows 2000 Hotfix - KB920670
Windows 2000 Hotfix - KB920683
Windows 2000 Hotfix - KB920685
Windows 2000 Hotfix - KB921398
Windows 2000 Hotfix - KB922582
Windows 2000 Hotfix - KB923191
Windows 2000 Hotfix - KB923414
Windows 2000 Hotfix - KB923561
Windows 2000 Hotfix - KB923810
Windows 2000 Hotfix - KB923980
Windows 2000 Hotfix - KB924270
Windows 2000 Hotfix - KB924667
Windows 2000 Hotfix - KB925902
Windows 2000 Hotfix - KB926122
Windows 2000 Hotfix - KB926436
Windows 2000 Hotfix - KB927891
Windows 2000 Hotfix - KB928843
Windows 2000 Hotfix - KB930178
Windows 2000 Hotfix - KB931784
Windows 2000 Hotfix - KB933729
Windows 2000 Hotfix - KB935839
Windows 2000 Hotfix - KB935840
Windows 2000 Hotfix - KB936021
Windows 2000 Hotfix - KB937894
Windows 2000 Hotfix - KB938127
Windows 2000 Hotfix - KB938464
Windows 2000 Hotfix - KB938827
Windows 2000 Hotfix - KB941202
Windows 2000 Hotfix - KB941568
Windows 2000 Hotfix - KB941644
Windows 2000 Hotfix - KB941693
Windows 2000 Hotfix - KB943055
Windows 2000 Hotfix - KB943485
Windows 2000 Hotfix - KB944338
Windows 2000 Hotfix - KB945553
Windows 2000 Hotfix - KB947864
Windows 2000 Hotfix - KB948590
Windows 2000 Hotfix - KB948881
Windows 2000 Hotfix - KB950749
Windows 2000 Hotfix - KB950759
Windows 2000 Hotfix - KB950760
Windows 2000 Hotfix - KB950974
Windows 2000 Hotfix - KB951066
Windows 2000 Hotfix - KB951698
Windows 2000 Hotfix - KB951748
Windows 2000 Hotfix - KB951748-V2
Windows 2000 Hotfix - KB952004
Windows 2000 Hotfix - KB952954
Windows 2000 Hotfix - KB953838
Windows 2000 Hotfix - KB953839
Windows 2000 Hotfix - KB954211
Windows 2000 Hotfix - KB955069
Windows 2000 Hotfix - KB955759
Windows 2000 Hotfix - KB956390
Windows 2000 Hotfix - KB956391
Windows 2000 Hotfix - KB956802
Windows 2000 Hotfix - KB956844
Windows 2000 Hotfix - KB957095
Windows 2000 Hotfix - KB957097
Windows 2000 Hotfix - KB958215
Windows 2000 Hotfix - KB958470
Windows 2000 Hotfix - KB958644
Windows 2000 Hotfix - KB958687
Windows 2000 Hotfix - KB958690
Windows 2000 Hotfix - KB958869
Windows 2000 Hotfix - KB959426
Windows 2000 Hotfix - KB960225
Windows 2000 Hotfix - KB960714
Windows 2000 Hotfix - KB960715
Windows 2000 Hotfix - KB960803
Windows 2000 Hotfix - KB960859
Windows 2000 Hotfix - KB961371
Windows 2000 Hotfix - KB961371-V2
Windows 2000 Hotfix - KB961501
Windows 2000 Hotfix - KB963027
Windows 2000 Hotfix - KB967715
Windows 2000 Hotfix - KB968537
Windows 2000 Hotfix - KB969059
Windows 2000 Hotfix - KB969897
Windows 2000 Hotfix - KB969898
Windows 2000 Hotfix - KB969947
Windows 2000 Hotfix - KB970238
Windows 2000 Hotfix - KB971468
Windows 2000 Hotfix - KB971486
Windows 2000 Hotfix - KB971557
Windows 2000 Hotfix - KB971961
Windows 2000 Hotfix - KB972260
Windows 2000 Hotfix - KB972270
Windows 2000 Hotfix - KB973346
Windows 2000 Hotfix - KB973354
Windows 2000 Hotfix - KB973507
Windows 2000 Hotfix - KB973525
Windows 2000 Hotfix - KB973869
Windows 2000 Hotfix - KB973904
Windows 2000 Hotfix - KB974318
Windows 2000 Hotfix - KB974392
Windows 2000 Hotfix - KB974455
Windows 2000 Hotfix - KB974571
Windows 2000 Hotfix - KB976325
Windows 2000 Hotfix - KB976749
Windows 2000 Hotfix - KB977165-V2
Windows 2000 Hotfix - KB977914
Windows 2000 Hotfix - KB978037
Windows 2000 Hotfix - KB978207
Windows 2000 Hotfix - KB978251
Windows 2000 Hotfix - KB978262
Windows 2000 Hotfix - KB978542
Windows 2000 Hotfix - KB978601
Windows 2000 Hotfix - KB978706
Windows 2000 Hotfix - KB979309
Windows 2000 Hotfix - KB979482
Windows 2000 Hotfix - KB979559
Windows 2000 Hotfix - KB979683
Windows 2000 Hotfix - KB980182
Windows 2000 Hotfix - KB980195
Windows 2000 Hotfix - KB980218
Windows 2000 Hotfix - KB980232
Windows 2000 Hotfix - KB981350
Windows 2000 Hotfix - KB982381
Windows Installer 3.1 (KB893803)
Windows Media Player Hotfix [See Q828026 for more information]
ZoneAlarm Security Suite

==== End Of File ===========================

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:05 PM

Posted 06 December 2010 - 07:03 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#5 r_m_n_n

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Posted 06 December 2010 - 08:32 PM

Here is Comofix log...
I want to let you know that this computer is currently identified as SRINI-IMCXBBHC4.
Also this computer is connected to Comcast modem that is used for home phone and internet.

During combo fix so many screen changes happened , like the background got changed to white and then back to blue etc.,

<<<<<<<<<<<<<<<<
ComboFix 10-12-04.06 - Srinivasan Ramanan 12/06/2010 19:56:42.1.1 - x86
Microsoft Windows 2000 Professional 5.0.2195.4.1252.1.1033.18.511.252 [GMT -5:00]
Running from: c:\documents and settings\Srinivasan Ramanan.SRINI-IMCXBBHC4\Desktop\ComboFix.exe
.
/wow section - STAGE 10


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Srinivasan Ramanan.SRINI-IMCXBBHC4\My Documents\My Documents.url
c:\documents and settings\Srinivasan Ramanan.SRINI-IMCXBBHC4\My Documents\My Pictures\My Pictures.url
c:\program files\Applications\myd.ico
c:\program files\Applications\mym.ico
c:\program files\Applications\myp.ico
c:\program files\Applications\myv.ico
c:\program files\Applications\ot.ico
c:\program files\Applications\ts.ico
c:\winnt\system32\590075
c:\winnt\Web\default.htt

.
((((((((((((((((((((((((( Files Created from 2010-11-07 to 2010-12-07 )))))))))))))))))))))))))))))))
.

2010-12-06 23:10 . 2010-12-06 23:10 34560 ----a-w- c:\winnt\system32\drivers\Normandy.sys
2010-12-06 23:03 . 2010-12-06 23:03 -------- d-----w- c:\program files\7-Zip
2010-12-05 20:31 . 2010-12-05 20:31 -------- d-----w- c:\program files\ESET

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
.

------- Sigcheck -------

[-] 2002-11-26 23:03 . 36678803A8030EE9A771935CFC1848BD . 52224 . . [ERROR: 0x0] . . c:\winnt\system32\mspmsnsv.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-10-14 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Synchronization Manager"="mobsync.exe" [2003-06-19 111376]
"BJCFD"="c:\program files\BroadJump\Client Foundation\CFD.exe" [2002-09-11 368706]
"DXDllRegExe"="c:\winnt\system32\dxdllreg.exe" [2002-05-01 39936]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-09-21 185896]
"VF0060 STISvc"="V0060Pin.dll" [2004-11-01 36864]
"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2008-07-09 919016]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2008-12-08 54576]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-09-23 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"^SetupICWDesktop"="c:\program files\Internet Explorer\Connection Wizard\icwconn1.exe" [2003-06-19 186640]

c:\documents and settings\All Users.WINNT\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2004-11-4 258048]
HP Image Zone Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2004-11-4 53248]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

R3 lne100v5;Linksys LNE100TX(v5) Fast Ethernet Adapter;c:\winnt\system32\drivers\lne100v5.sys [5/13/2008 2:46 PM 36013]
R3 Winacpci;Winacpci;c:\winnt\system32\drivers\winacpci.sys [5/13/2008 9:39 AM 602128]
S3 V0060VID;Creative WebCam Live! Ultra;c:\winnt\system32\drivers\V0060Vid.sys [9/27/2010 8:37 AM 196409]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
getPlusHelper REG_MULTI_SZ getPlusHelper
.
.
------- Supplementary Scan -------
.
uStart Page = about:blank
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
LSP: %SystemRoot%\system32\msafd.dll
DPF: DirectAnimation Java Classes - file://c:\winnt\Java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\winnt\Java\classes\xmldso.cab
FF - ProfilePath - c:\documents and settings\Srinivasan Ramanan.SRINI-IMCXBBHC4\Application Data\Mozilla\Firefox\Profiles\57x2uw6k.default\
FF - plugin: c:\documents and settings\Srinivasan Ramanan.SRINI-IMCXBBHC4\Application Data\Mozilla\Firefox\Profiles\57x2uw6k.default\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}\plugins\np_gp.dll
FF - Extension: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Extension: Adobe DLM (powered by getPlus®): {E2883E8F-472F-4fb0-9522-AC9BF37916A7} - c:\documents and settings\Srinivasan Ramanan.SRINI-IMCXBBHC4\Application Data\Mozilla\Firefox\Profiles\57x2uw6k.default\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}
.
- - - - ORPHANS REMOVED - - - -

AddRemove-com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 - c:\program files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-12-06 20:26
Windows 5.0.2195 Service Pack 4 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(200)
c:\winnt\system32\Ati2evxx.dll
c:\winnt\system32\wzcdlg.dll
c:\winnt\system32\WZCSAPI.DLL
.
Completion time: 2010-12-06 20:30:50
ComboFix-quarantined-files.txt 2010-12-07 01:30

Pre-Run: 136,975,187,968 bytes free
Post-Run: 139,185,668,096 bytes free

- - End Of File - - 2D8CB49DC901522D0A50F203FAD0E686

#6 r_m_n_n

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Posted 06 December 2010 - 08:35 PM

As for as computer it is working as usual only.
The gmail page in IE is always in HTML mode. Even when i click standard view nothing happens.
This is one main issue i forgot to tell you in the beginning...

I will post about other improvements soon..if any.

br
Ramanan

#7 r_m_n_n

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Posted 06 December 2010 - 08:51 PM

I tested the internet speed with LAN using speedtest.net

ping = 65ms
download = 2.93 mbps
upload = 1.32 mbps

Where as the laptop when connected wired to this router, i get 7 to 10 mbps as download.

this is just FYI

br
Ramanan

#8 gringo_pr

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Posted 06 December 2010 - 09:57 PM

Greetings

How much time do you have left with Zonealarm?


TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 r_m_n_n

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Posted 07 December 2010 - 07:28 PM

Hi,
I will be able to update this thread only in my evenings...

Computer takes still around 5 mins. to boot up.
IE is performing little better. May not be to what it was originally...
Gmail does not show standard page view.
Firfox not tested yet.

After MBAM when restarted the screen came up with "Active desktop recovery" with white background.
I clicked the botton "Active desk top recovery" to get back to my desktop.

<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
Here is the log from MBAM
<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

Malwarebytes' Anti-Malware 1.50
www.malwarebytes.org

Database version: 5264

Windows 5.0.2195 Service Pack 4
Internet Explorer 6.0.2800.1106

12/7/2010 7:22:28 PM
mbam-log-2010-12-07 (19-22-28).txt

Scan type: Quick scan
Objects scanned: 129330
Time elapsed: 18 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\all users.winnt\start menu\antivirus scan.url (Trojan.Zlob) -> Quarantined and deleted successfully.
c:\documents and settings\all users.winnt\start menu\online spyware test.url (Trojan.Zlob) -> Quarantined and deleted successfully.

<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
Here is Hijack this
<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:27:59 PM, on 12/7/2010
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\HPZipm12.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINNT\system32\RunDLL32.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [DXDllRegExe] C:\WINNT\system32\dxdllreg.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VF0060 STISvc] RunDLL32.exe V0060Pin.dll,RunDLL32EP 513
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - https://wimpro.cce.hp.com/ChatEntry/downloads/sysinfo.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1210708086458
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1210767962179
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINNT\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINNT\system32\browseui.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINNT\system32\ati2sgag.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe

--
End of file - 5631 bytes

#10 r_m_n_n

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Posted 07 December 2010 - 07:32 PM

My zonealarm is expired. I may install McAfee soon.

#11 gringo_pr

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Posted 07 December 2010 - 10:08 PM

Hello

Uninstall zone alarm now and install one of these free antivirus

1) Antivir PersonalEdition Classic - Free anti-virus software for Windows. Detects and removes more than 50,000 viruses. Free support.
2) Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
3) avast! 4 Home Edition - Anti-virus program for Windows. The home edition is freeware for noncommercial users.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
      O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
      O4 - HKLM\..\Run: [DXDllRegExe] C:\WINNT\system32\dxdllreg.exe
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
      O4 - HKLM\..\Run: [VF0060 STISvc] RunDLL32.exe V0060Pin.dll,RunDLL32EP 513
      O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
      O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
      O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
      O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
      O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#12 r_m_n_n

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Posted 08 December 2010 - 08:41 PM

Hi,
Uninstalled Zonealarm. Installed Avast.

Deleted un wanted startups.

Ran ESET online. Here is the log.

Booting time is reduced to half of before ( now 3 mins, before 5 mins ).

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# IEXPLORE.EXE=6.00.2800.1106
# OnlineScanner.ocx=1.0.0.6415
# api_version=3.0.2
# EOSSerial=78bbce04978b89459424e65e453acc9c
# end=stopped
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-12-08 11:59:05
# local_time=2010-12-08 06:59:05 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=5.0.2195 NT Service Pack 4
# scanned=10260
# found=0
# cleaned=0
# scan_time=3857
esets_scanner_update returned -1 esets_gle=53251
# version=7
# IEXPLORE.EXE=6.00.2800.1106
# OnlineScanner.ocx=1.0.0.6415
# api_version=3.0.2
# EOSSerial=78bbce04978b89459424e65e453acc9c
# end=finished
# remove_checked=false
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-12-09 01:24:16
# local_time=2010-12-08 08:24:16 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=5.0.2195 NT Service Pack 4
# scanned=52364
# found=0
# cleaned=0
# scan_time=2858

#13 gringo_pr

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Posted 08 December 2010 - 08:44 PM

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#14 r_m_n_n

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Posted 09 December 2010 - 06:11 PM

Hi,
I could not create system restore in my WIN 2000.
Is there another way to do it ?

Otherwise, I did what ever possible and checking my system now.

May be I will post the health of the desk top by tomorrow evening.

Thanks a lot again for your best and kin dhelp.

br
Ramanan

#15 gringo_pr

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Posted 10 December 2010 - 05:45 AM

I don't know if there is system restore in win 2000


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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