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my computer is sending out unauthorized emails


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#1 tabshire

tabshire

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Posted 05 December 2010 - 10:25 AM

Hi guys,

This is my first time to post so if I break some rules please forgive me. My problem is my computer is sending out unsolicited emails. I have done some research and some people call these zombies. I have run malware bytes and it shows no infection, however I can tell they are still operating because my system is sluggish, and when I am connected to my yahoo mail account I see undeliverable mail in my spam folder that I didnt send out.

What do I need to do to identify the culprit and eliminate the spyware causing this problem?

Thanks in advance for your help.

tabshire

HERE IS A COPY OF THE MALWAREBYTES LOG

Malwarebytes' Anti-Malware 1.50
www.malwarebytes.org

Database version: 5214

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/4/2010 9:17:46 AM
mbam-log-2010-12-04 (09-17-45).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 367191
Time elapsed: 1 hour(s), 31 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0

Edited by hamluis, 05 December 2010 - 01:21 PM.
Moved from XP to Am I Infected ~ Hamluis.


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#2 Starbuck

Starbuck

    'r Brudiwr


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Posted 05 December 2010 - 02:25 PM

Hi tabshire and welcome to Bleeping Computer.

This is my first time to post so if I break some rules please forgive me.

No rules broken, you're fine.

1st thing .... have you changed the password on your email account?
if not .... do it now.

The sluggishness may just be down to a cluttered system, let's clean it out:

Clean out your temporary internet files and temp files.

Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

Let me know how things are after following these steps.

Thanks

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