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AVAST download


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#1 lloyc

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Posted 05 December 2010 - 07:30 AM

Hi
am hoping someone can help. have just paid for a new AVAST virus protection software package. But I can't open the attachment sent to my email with the licence number so can't complete the download. I can't ask the company I brought it from for help because I don't have the licence number.
I am stuck...
The message when i try and open it takes me to a Windows help but I have not been able to find anything there to help me. I don't know what type of file I am missing that woudl open it
Any ideas would be so gratefully received.





AVASTLIC (Avast! License File)
Licence file used by commercial versions of avast!, an antivirus software; contains the subscription and authorization information that registers the application on the computer; includes the license… More…

Developed ByAVAST Software
Related Softwareavast! Pro Antivirus · avast! Internet Security

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#2 quietman7

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Posted 05 December 2010 - 08:38 AM

have just paid for a new AVAST virus protection software package. But I can't open the attachment sent to my email with the licence number...I can't ask the company I brought it from for help because I don't have the licence number.

Wasn't the license included in the email instead of inside the attachment?

If not, you still can contact avast and ask for assistance rather than assume you can't ask them. Rather than submit a ticket which may require the license number, speak to a support rep directly so you can explain what is going on.

avast! Community, Customer Support

PAID product users call
+1 877-314-5079


The avast! License Center also includes a link to resend your license.
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